Experts Reviews · Company report
Plumbs Up Plumbing - Greenville, NC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty87−1.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Plumbs Up Plumbing - Greenville, NC

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.9★ from 305 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbs Up Plumbing - Greenville, NC is better than 91% of tank installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 92% of tank installation.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbs Up Plumbing - Greenville, NC is better than 87% of tank installation.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 68% of tank installation.B
68

Reviews for your job

Customers hired Plumbs Up Plumbing - Greenville, NC for 8 kinds of job.

Plumbs Up Plumbing - Greenville, NC for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 22 Google reviews tagged “Drain cleaning”

Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Anthony was very professional. Him and Andrew came out and cleared our vent and fixed the issue. Will not hesitate to use them again whenever we need services! Sandy & Cammie

Paid $600–800Reasonable priceDrain cleaningPlumbing pipe repair
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommended for any plumbing services. Nathan flushed and cleaned our tankless hot water heater, installed a new drain, fixed a shower head leak. Professional service, very knowledgeable, and will use for any future needs.

Paid $200–400Great priceDrain cleaningPlumbing leak detectionWater heater repair
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was greatly pleased with this company. They arrived at the time frame promised. Their price was upfront and what was fair compared to what other companies offer. The guys were very considerate and friendly. The guy that did the on site cleaning was Nathan. Very nice and polite guy. I was glad to be able to…

Drain cleaningPlumbing pipe repair
Danny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pat and Hunter did an excellent job! I really appreciate their professionalism. They were very helpful and friendly.

Drain cleaning
ErnestLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Anthony and Nathan were very professional and diligent in solving our issues. We would highly recommend them.

Paid $700–800Reasonable priceDrain cleaning
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used Plumbs Up for several different occasions between drainage issues, clogs, and sink/shower odors. Every time they have been nothing but professional and extremely knowledgeable. We struggled finding a reliable company to work with for some time now but this team is one we will continue to use and refer to those around us. 10/10 use them!

Paid $100–200Great priceToilet repairDrain cleaning
Elijah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service, very professional as well, I would highly recommend using them for your plumbing needs. Anthony was great.

Paid $1–100Great priceDrain cleaning
The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony was perfect. Explained the issues, gave me options and pricing, and performed the work quickly. He was exceptionally professional and polite. Will use again for all my plumbing needs.

Paid $800–900Reasonable priceDrain cleaningPlumbing leak detectionOutdoor plumbing system repair
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bottom line up front, Plumbs Up Plumbing will by far be my go to pick for any future help I need with plumbing issues. Both Anthony and Nathan, and several other gentlemen they sent to help, worked through the cold weather to clear a terrible clog my house pipes had. They were extremely professional and polite and I…

Great priceDrain cleaningPlumbing pipe repair
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony was very friendly and fast

Paid $300–400Reasonable priceDrain cleaning
Paelios4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Anthony and Nate were great and professional. Came in and assessed the problem and fixed the issue quickly.

Paid $200–300Reasonable priceDrain cleaning
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony provided great emergency service for our clogged drain line. Thanks!

Paid $400–500Reasonable priceDrain cleaning
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! They were able to get out and take care of the situation ASAP.

Great priceDrain cleaning
Emma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was very respectful and responded quickly to our issues. He came out the very next day and fixed the clog in the bathroom sink.

Paid $300–400Reasonable priceDrain cleaning
CoryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony came out to fix our issue. He was punctual and professional, and very respectful of our home. I would recommend Plums up Plumbing to any of my friends or family. Thanks Anthony

Great priceDrain cleaning
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very relieved by Anthony & Nate checking on our clogged drain issue this morning. Prompt and professional service.

Paid $100–200Reasonable priceDrain cleaning
CynthiaLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm glad we used this extremely nice team.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Professionalism+ Value
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can't go wrong Hiring Plumbs Up Plumbing. The service is simply remarkable. The owner comes to see what needs to be done and it is a great experience. I just bought a new home here in North Carolina and my place needed work done. Plumbs Up solved all my issues and was reasonably priced. Go with Plumbs Up!

Water heater installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Zeta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did good work helping with a sewage leak in our basement!

Drain cleaning+ Responsiveness
Suchi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been working with Tony and his team for the past 6 months. I am an out of state investor and literally this is the only team that I can trust completely in this town. They are honest, have integrity, always take the time to explain the job and help us to prioritize and make the right decision as landlords.…

Water heater installationPlumbing leak repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Chantina8 months ago★★★

Rating only, no written review.

Paid $300–400OverpricedDrain cleaning
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$429-23% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair36$295–$755
Toilet repair31$227–$585
Plumbing leak detection25$172–$888
Drain cleaning22$276–$493
Water heater installation20$1.2k–$2.5k
Faucet installation13$352–$1.8k
Faucet repair12$228–$858
Outdoor plumbing system repair11$479–$1.9k

Compare with