Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Plumbs Up Plumbing - Greenville, NC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty87−1.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Plumbs Up Plumbing - Greenville, NC

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.9★ from 305 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbs Up Plumbing - Greenville, NC is better than 91% of tank installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 92% of tank installation.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbs Up Plumbing - Greenville, NC is better than 87% of tank installation.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 68% of tank installation.B
68

Reviews for your job

Customers hired Plumbs Up Plumbing - Greenville, NC for 8 kinds of job.

Plumbs Up Plumbing - Greenville, NC for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$479–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Outdoor plumbing system repair”

Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First, I want to thank you for resolving my issues. I had been experiencing a water leak for several months; I was looking for a trustworthy company to resolve my leak. When I called the office and spoke with Lisa, she was very friendly and professional as were Bubba, Nate and Anthony. My water leak was resolved in…

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Jesse17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had some work done on my house, they came on time and completed the job super quick. Absolutely using for anything plumbing needed again.

Outdoor plumbing system repair
caitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Anthony from Plumbs Up Plumbing was hands down the best plumber I’ve ever worked with. He did an incredible job diagnosing and fixing my tankless water heater quickly and efficiently. You can tell right away that he’s extremely skilled and knowledgeable—he knew exactly what he was doing and explained everything…

Paid $800–900Outdoor plumbing system repairWater heater repair
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pat did an amazing job getting out to my home, identifying the issue, and getting it resolved. He came Monday to asses, and before noon on Tuesday everything was fixed.

Paid $400–500Reasonable priceOutdoor plumbing system repair
The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony was perfect. Explained the issues, gave me options and pricing, and performed the work quickly. He was exceptionally professional and polite. Will use again for all my plumbing needs.

Paid $800–900Reasonable priceDrain cleaningPlumbing leak detectionOutdoor plumbing system repair
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a wonderful experience with Plumbs Up Plumbing. Anthony was knowledgeable, professional and extremely friendly. He explained everything that was required of my repair so I could understand exactly what he was doing. It is with great pleasure that I would highly recommend them.

Paid $400–500Reasonable priceOutdoor plumbing system repair
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a broken drain pipe, and Plumbs Up Plumbing was fantastic. Anthony and Hunter were the technicians who came out, and they did a great job. I was extremely pleased with their professionalism and the quality of the repair. I highly recommend them to anyone in need of plumbing services!

Paid $1,000+Great priceOutdoor plumbing system repair
AbbyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a PVC pipe connected to our tankless water heater freeze and crack. Plumbs Up Plumbing responded promptly and resolved the issue quickly. The technician was efficient, professional, and very polite. The repair was done thoroughly, and everything is working perfectly again. Highly recommend their services!…

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Marticka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony was an awesome help today. We woke up this morning to busted pipes. With no hesitation everyone came out and helped us out. Thank you so much Anthony for all your help today

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Suchi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been working with Tony and his team for the past 6 months. I am an out of state investor and literally this is the only team that I can trust completely in this town. They are honest, have integrity, always take the time to explain the job and help us to prioritize and make the right decision as landlords.…

Water heater installationPlumbing leak repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great experience and wont call anyone else. A+++

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$429-23% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair36$295–$755
Toilet repair31$227–$585
Plumbing leak detection25$172–$888
Drain cleaning22$276–$493
Water heater installation20$1.2k–$2.5k
Faucet installation13$352–$1.8k
Faucet repair12$228–$858
Outdoor plumbing system repair11$479–$1.9k

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