Experts Reviews · Company report
Plumbs Up Plumbing - Greenville, NC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty87−1.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Plumbs Up Plumbing - Greenville, NC

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.9★ from 305 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbs Up Plumbing - Greenville, NC is better than 91% of tank installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 92% of tank installation.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbs Up Plumbing - Greenville, NC is better than 87% of tank installation.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbs Up Plumbing - Greenville, NC is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbs Up Plumbing - Greenville, NC is better than 68% of tank installation.B
68

Reviews for your job

Customers hired Plumbs Up Plumbing - Greenville, NC for 8 kinds of job.

Plumbs Up Plumbing - Greenville, NC for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Water heater installation”

CandiceLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

brb too busy using my brand new hot water heater to type. In all seriousness, this is the only company that when I called, they did not ask me to speak to the homeowner. 🫪The service was earlier than scheduled and so much faster than I expected. Same day troubleshoot, removal of old hot water heater, installation…

Paid $2,000+Great priceWater heater installation
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were on time and very professional

Reasonable priceWater heater installation
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Patrick and Nathan were great! Quick went above and beyond to change out a bad valve at no cost!

Water heater installation
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony with plumbs up plumbing came to look at my water heater which had sprung a leak in the attic. He had to replace my water heater and he explained the whole process every step of the way. Not mention how respectful and polite he was. I would highly recommend plumbs up plumbing to anyone!

Paid $1,000+Water heater installation
Alejandro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony & Ethan did a great job swapping the water heater for us.

Paid $1,000+Not sureWater heater installation
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony, Hunter and Nathan were great. They were very friendly and got the job done efficiently.

Paid $1,000+Reasonable priceWater heater installation
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Called them in a Sunday to get a quote for a failing hot water heater and got scheduled for Monday replacement, price didn't change, what I was quoted is what I paid. They did quick good clean work. Would recommend

Paid $1,000+Great priceWater heater installation
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony and Bubba went above and beyond! They first came to check our tankless water heater. After troubleshooting and conducting a thorough inspection, they found that the tankless water heater was shot due to our high pressure regulator on our propane tank having a leak causing all our propane leaked out. They…

Reasonable priceWater heater installationWater heater repair
BLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony and Bubba rescued us from a very bad situation tonight. Our water heater flat out broke and needed replaced. They were out in the dark cold night racing against the incoming weather to ensure we were good to go. Cannot recommend or praise them enough.

Paid $1,000+Great priceWater heater installation
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They came out and gave me an estimate during the holidays and allowed me to consider my options. I ended up going with a tankless conversion for long term use. They were great about working through some scheduling issues. Bubba was great to deal with and took pride in doing a good job. Will definitely use them in the future for my plumbing needs.

Paid $1,000+Reasonable priceWater heater installationWater heater repair
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a new water heater installed after our old one started leaking. When the original fix didn't quite meet our expectations, they made it right and went the extra mile to make it better. I commend Andrew and Gray for their honesty and integrity and would recommend them on that alone!

Water heater installation
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Anthony did a superb job. Identified the problem quickly and recommended solutions. Installation was very easy and excellent. If you got a plumbing problem do not hesitate to call these guys.

Paid $1,000+Great priceWater heater installationPlumbing leak detection
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was lifesaver company arriving tomorrow . Waterheater in and Anthoney saved the day. Great job!

Paid $800–900Great priceToilet repairWater heater installation
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony arrived earlier than expected and got busy changing out my water heater. He was very knowledgeable about plumbing issues and very polite. He even took the time to explain what the expansion tank was for. Once done, he made sure the area was clean. Plumbs Up Plumbing will definitely be my first call for any future plumbing needs.

Reasonable priceWater heater installation
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can't go wrong Hiring Plumbs Up Plumbing. The service is simply remarkable. The owner comes to see what needs to be done and it is a great experience. I just bought a new home here in North Carolina and my place needed work done. Plumbs Up solved all my issues and was reasonably priced. Go with Plumbs Up!

Water heater installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Bradley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to guy for all our plumbing needs.

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Kendel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We couldn’t say enough good about Tony and Plumbs Up. Best prices around and amazing quality of work. He’s an honest straight up businessman.

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony, the owner of Plumbs Up, was great to work with. He showed up on time, took the time to listen to the issues we needed help with, and laid out a solid plan, answering my questions and making me feel confident that the work would be done well. When an unforeseen issue popped up that neither he nor I was…

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Suchi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been working with Tony and his team for the past 6 months. I am an out of state investor and literally this is the only team that I can trust completely in this town. They are honest, have integrity, always take the time to explain the job and help us to prioritize and make the right decision as landlords.…

Water heater installationPlumbing leak repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Larry10 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation

Price

$429-23% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair36$295–$755
Toilet repair31$227–$585
Plumbing leak detection25$172–$888
Drain cleaning22$276–$493
Water heater installation20$1.2k–$2.5k
Faucet installation13$352–$1.8k
Faucet repair12$228–$858
Outdoor plumbing system repair11$479–$1.9k

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