Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%98+13.9Replies to reviews 7%79+5.6Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREPlunkett's Pest Control
Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #286Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.9★ from 210 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plunkett's Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plunkett's Pest Control is better than 80% of wildlife removal services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plunkett's Pest Control is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plunkett's Pest Control is better than 98% of wildlife removal services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plunkett's Pest Control is better than 60% of wildlife removal services.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plunkett's Pest Control is better than 79% of wildlife removal services.B
79
Reviews for your job
Customers hired Plunkett's Pest Control for 8 kinds of job.
Plunkett's Pest Control for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#139 / 183
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Flea & mite extermination”
EricLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The Technician was will inform and knowledgeable.. Very nice technician and polite. They were very quick to come and take care of the situation.
Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JanaeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Always great to work with. Adam is awesome to work with. He's knowledgeable and informational. Always gets to my clients in a timely manner.
Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
our technician, Terri Ward found a tiny little clover mite swarm on the outside of our building. The care, and repeat trips to our facility to terminate this was Outstanding. besides being very courteous and pleasant to work with she was very thorough !
Ant exterminationFlea & mite exterminationHornet & wasp extermination
Jeana year ago★★★★★
Rating only, no written review.
Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Celina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Quality+ Professionalism+ Value
KyleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination
Price
$214+98% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 66%Overpriced 3%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 41 | $79–$323 |
| Hornet & wasp extermination | 33 | $83–$246 |
| Spider extermination | 22 | $61–$136 |
| General pest inspection | 22 | $63–$128 |
| Bug & insect extermination | 21 | $71–$139 |
| Home inspection | 21 | $71–$173 |
| Ant extermination | 17 | $79–$246 |
| Cockroach extermination | 11 | $81–$199 |
