Pest control service · Cedar Rapids, IA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%98+13.9Replies to reviews 7%79+5.6Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#286 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 27%
4.9★★★★★210 Google reviews · 10 photos
96%five-star reviews
4.62★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
$214typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Plunkett's Pest Control 4.9 out of 5 based on 210 reviews, with the owner responding to 22 percent of them. Customers frequently praise the technicians for their professionalism, clear communication, and effective handling of various pests like mice, wasps, and beetles. Positive feedback often highlights the company's honesty, punctuality, and willingness to refer clients to other agencies when appropriate. However, a few low-star reviews criticize instances of missed appointments, high inspection fees, and treatments that failed to fully resolve the infestation.
Google rating: 4.9 out of 5 from 210 reviews (96% five-star).
Reviews on this page: 210 Google reviews (167 with written comments, 1 with photos).
Owner responses: the business replied to 22% of reviews.
Most recent review: November 5, 2026.
Service: Wildlife serving Cedar Rapids, Iowa.
Data from Google, last updated November 8, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Plunkett's Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plunkett's Pest Control: 87/100 on this factor. Category median: 92.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plunkett's Pest Control: 80/100 on this factor. Category median: 90.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plunkett's Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plunkett's Pest Control: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plunkett's Pest Control: 60/100 on this factor. Category median: 100.B
60
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plunkett's Pest Control: 79/100 on this factor. Category median: 89.B
79
Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
4.9of 5
5 stars20296%
4 stars31%
3 stars00%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 167 written reviews
99%praise
Praise28499%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2029%
Reasonable4666%
Overpriced23%
Not sure23%
$214+98% vs typical wildlife removal services
Middle half of what 51 customers paid ($139–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9132%
Speed & response5720%
Quality & results5419%
Communication3613%
Would recommend3111%
Price & value103%
Honesty & trust93%
What customers talk about
We read 167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonathan was extremely helpful, knowledgeable, and comforting!”
“Always responds quickly when I have questions or concerns.”
“Great service and its great not to have insects inside the house!”
“He always comes to my door to explain what he will be doing that day and I always have some questions for him that he readily answers!”
“Highly recommend due to Highly qualified professionals”
“I don't recommend them at all.”
“The cost was very reasonable and haven't had a reoccurrence with bats.”
“The honesty in evaluating ability to actually accomplish what is needed to eliminate the infestation and the willingness to refer to an agency who mig…”
People customers mention
Plunketts6 reviews
Dustin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Plunkett's Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Ruth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The honesty in evaluating ability to actually accomplish what is needed to eliminate the infestation and the willingness to refer to an agency who might be better able to do so—not to take money and do a superficial or ineffective job.
Paid $1–20Reasonable priceHome inspection
Josh1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jonathan was extremely helpful, knowledgeable, and comforting! We are not the type of people to handle any rodents on our own, so we are incredibly lucky that he was the one who came to service our home!
Paid $200+Great priceRodent extermination
Monica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Zach is the absolute best! He always comes to my door to explain what he will be doing that day and I always have some questions for him that he readily answers! Such a great experience having Zach and Plunketts treat my house!
Paid $200+Reasonable priceAnt extermination
Kris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Service Tech Andy was very professional and courteous. He explained, with great detail the procedures taken and also any other plans that were available.
Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
StefanieLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazing service! Answers calls quickly, very professional and reliable. Glad to have met someone who does their job thoroughly without direction or supervision. Best prices in town!
Trust him explicitly to work on my properties without me having to be present.
I will hire him again and again for ALL my properties in need of these services!
Paid $120–140Great priceHornet & wasp extermination
Ginger9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Plunket Pest Control addressed some bats living in my attic in a humane way (no kill) They explained the process and timing clearly for my understanding. Their operators are professional and thorough.
These guys are professionals who having been doing this for years, have experience, and know what to do .
I had a serious mice problem in my garage. They got rid of the mice and now are providing year round mice mitigation in addition to preventing the wasps and hornets from taking over.
Zero issues since they have been at my house. I should have called them years ago.
Price assessment: Great price
Services: Hornet & wasp extermination, Rodent extermination
Pest type: Rodents
Lynn Hall8 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
The honesty in evaluating ability to actually accomplish what is needed to eliminate the infestation and the willingness to refer to an agency who might be better able to do so—not to take money and do a superficial or ineffective job.
Price assessment: Reasonable price
Price: $1–20
Services: Home inspection
Pest type: Rodents
Response from the owner · a month ago
Hi Ruth, thank you for recognizing the integrity of our approach. We're glad to hear that our honest evaluation and dedication to effective solutions met your expectations.
Jessica Hunter5 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Zach Wiegel from Plunketts is awesome!! Taken care of multiple pest issues outside of routine service, including a gianormous yellow jacket nest we found in the ground. Helpful and friendly, highly recommend!!!
Price assessment: Great price
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Rodents, Spiders, Other
Response from the owner · a month ago
Hi Jessica, we're thrilled to hear about your positive experience and the excellent service provided! Thank you for the high praise and recommendation. We take pride in handling even the biggest challenges effectively.
Josh Thomas1 reviewiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Jonathan was extremely helpful, knowledgeable, and comforting! We are not the type of people to handle any rodents on our own, so we are incredibly lucky that he was the one who came to service our home!
Price assessment: Great price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a month ago
Thank you for the wonderful feedback, Josh! It's great to hear Jonathan provided top-notch service and expertise, ensuring a rodent-free environment for you. We appreciate your recognition of our commitment to quality.
Monica Littrel7 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Zach is the absolute best! He always comes to my door to explain what he will be doing that day and I always have some questions for him that he readily answers! Such a great experience having Zach and Plunketts treat my house!
Price assessment: Reasonable price
Price: $200+
Services: Ant extermination
Pest type: Ants
Aric EngelLocal Guide · 26 reviewsiTotal number of Google reviews Aric has written across all businesses on Google Maps, not just this one.
With reluctance I’ll be aging myself for the benefit of a company I strongly suggest without biased. I have been a landlord 20+ years and a commercial real estate agent nearly 10, I can confidently say there are zero companies I would trust more with pest control than plunkett’s. Jaime and Ben have been so helpful compared to Orkin, Aaa, & etc., I’d invite them to my wedding… highly recommend.
Response from the owner · 3 months ago
Aric, thank you for your glowing review and long-standing trust in our pest control services. Your experience and recommendation mean a great deal. It's a pleasure to have clients like you!
Brian Miller10 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Service Tech Andy was very professional and courteous. He explained, with great detail the procedures taken and also any other plans that were available.
Price assessment: Great price
Price: $80–100
Services: Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Chester Fritch14 reviewsiTotal number of Google reviews Chester has written across all businesses on Google Maps, not just this one.
