Pest control service · Cedar Rapids, IA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#149 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★345 Google reviews · 11 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$71typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the thoroughness of treatments for spiders, ants, and wasps, noting that technicians explain procedures and address specific concerns. Positive feedback highlights friendly communication, punctuality, and the use of natural ingredients for pet safety. One recurring criticism involves difficulty reaching the office by phone, with complaints about unanswered calls. Another low-star review alleges ineffective service and misleading sales tactics, though this view is isolated among the predominantly positive ratings.
Google rating: 5.0 out of 5 from 345 reviews (98% five-star).
Reviews on this page: 345 Google reviews (315 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 31, 2026.
Service: Wildlife serving Cedar Rapids, Iowa.
Data from Google, last updated November 8, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Evo Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evo Pest Control: 97/100 on this factor. Category median: 92.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evo Pest Control: 98/100 on this factor. Category median: 90.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evo Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evo Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Evo Pest Control: 42/100 on this factor. Category median: 89.C
42
Bar = this company · dark tick = category median.
Star ratings
345 Google reviews we collected
5.0of 5
5 stars33998%
4 stars41%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 315 written reviews
100%praise
Praise439100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4128%
Reasonable9966%
Overpriced00%
Not sure96%
$71-35% vs typical wildlife removal services
Middle half of what 102 customers paid ($53–$93) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14332%
Staff & attitude14232%
Communication6916%
Speed & response4711%
Would recommend327%
Price & value51%
Honesty & trust31%
What customers talk about
We read 315 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was thoughtful and thorough making sure windows and doors were treated for the upcoming cool fall weather.”
“David was a very professional and friendly technician.”
“Rosario was the technician and explained to me exactly what he was going to do and why.”
“Was very efficient and made sure I understood to keep my pet in for two hours after he had treated.”
“I highly recommend, way better than other services we’ve tried in the past.”
“Great deal and never had a problem with service”
“Rosario represented Evo in a great manner and helped earn that trust consumers look for in service providers.”
People customers mention
David26 reviews
Ryan21 reviews
Rosario7 reviews
Marc6 reviews
Johnny6 reviews
Zach3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Evo Pest Control for 7 kinds of job. Pick one to see what they paid and said.
Robin13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Jonathan was great to work with. He was professional, kind, and aimed to please! Excellent customer relations and work ethic, and helped me to figure out where my mice were getting in!
Linda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had emailed that I needed the garage treated as well as the regular outdoor area but the tech hadn’t received that message. He was willing to treat the garage anyway no questions asked. Very helpful.
Paid $80–100Not sureSpider extermination
Karyn8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan was here today and treated our home. He was thoughtful and thorough making sure windows and doors were treated for the upcoming cool fall weather. Won’t be any spiders trying to sneak into my house! A bonus is that all treatments are derived from natural ingredients, thus making me confident my pets are safe.
Paid $80–100Reasonable priceSpider extermination
Diana9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
This was my first treatment by Evo. Rosario was the technician and explained to me exactly what he was going to do and why. Was very efficient and made sure I understood to keep my pet in for two hours after he had treated. So far very pleased with this company.
Paid $40–60Reasonable price
TammyLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called last night and left a message. The office called me back first thing this morning, I got a same day appointment. Ryan called to let me know he was on his way. He got here around 2 PM, explained the process, asked if I have any areas of concern, answered all my questions. He is a very polite young man and did a fantastic job.
Thank you Ryan!
Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Joel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan did a great job and asked if I had any additional requests. Great customer service, keep up the good work 👍
Jonathan was great to work with. He was professional, kind, and aimed to please! Excellent customer relations and work ethic, and helped me to figure out where my mice were getting in!
Price assessment: Not sure
Price: $60–80
Services: Rodent extermination, Spider extermination, Ant extermination, Service not listed
Pest type: Ants, Rodents, Spiders, Other
Response from the owner · 3 months ago
Thank you for the kind review, Robin. We're thrilled David provided professional, kind service and went above and beyond with customer care. We will pass your compliments to him and the team. We appreciate you sharing your experience and look forward to serving you again.
Linda Schroeder7 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I had emailed that I needed the garage treated as well as the regular outdoor area but the tech hadn’t received that message. He was willing to treat the garage anyway no questions asked. Very helpful.
Price assessment: Not sure
Price: $80–100
Services: Spider extermination
Pest type: Spiders
Mary Ott4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Thank you for the kind review, Mary. We're glad David did a good job addressing the wasps and bugs. We'll be sure to pass your feedback along to him. Please contact us if you need anything else or if any pests return.
debbie3 reviewsiTotal number of Google reviews debbie has written across all businesses on Google Maps, not just this one.
Selena & Kaleb did an amazing job! They were both friendly & very polite!
Price assessment: Reasonable price
Price: $60–80
Services: Hornet & wasp extermination
Response from the owner · 5 months ago
Thank you, Maggie! We're delighted Selena and Kaleb were friendly, polite, and made your experience amazing. We'll pass your kind words along and look forward to serving you again.
Karyn Karr8 reviewsiTotal number of Google reviews Karyn has written across all businesses on Google Maps, not just this one.
Ryan was here today and treated our home. He was thoughtful and thorough making sure windows and doors were treated for the upcoming cool fall weather. Won’t be any spiders trying to sneak into my house! A bonus is that all treatments are derived from natural ingredients, thus making me confident my pets are safe.
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination
Pest type: Ants, Spiders, Mosquitoes
Response from the owner · a month ago
Karyn, we’re glad Ryan provided a careful, thorough treatment and took extra steps at windows and doors for the fall. It’s wonderful to hear the natural-based products gave you confidence about your pets and that spiders won’t be sneaking in. We appreciate you sharing this positive experience.
Wajeeh Arafat5 reviewsiTotal number of Google reviews Wajeeh has written across all businesses on Google Maps, not just this one.
A fraudulent company that comes and “treats” randomly for five minutes. We never had any issues with our previous company and since switching to these guys have had nothing but issues with pests. Don’t fall for any of their sales tactics as they are liars. I have multiple videos showing them doing absolutely nothing around the house.
Rose White4 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Thank you, Rose, for the 5-star review! We’re glad Selena’s ant and spider treatments met your expectations. We appreciate your trust and are here if you need any follow-up service or have concerns. We look forward to helping you again.
Kyle Ruepke1 reviewiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Thank you, Kyle, for the 5-star rating! We appreciate your support and are glad you had a great experience. If there is anything we can do for you next time, please let us know.
Jason Christensen1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
David was a very professional and friendly technician. He explained all the services he performed. I highly recommend him and Evo Pest Control. Thank you for a good quality service better than our last provider.
Thank you, Jason, for the kind review and recommendation. We’re glad David provided professional, friendly, and thorough service and that we exceeded your expectations compared to your previous provider. We appreciate you choosing Evo Pest Control and sharing your experience. Please contact us anytime if you need anything else.
