Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
PM Plumbing & Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty67−3.3Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

PM Plumbing & Mechanical

Racine, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 53 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PM Plumbing & Mechanical is better than 90% of sink installation services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PM Plumbing & Mechanical is better than 87% of sink installation services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PM Plumbing & Mechanical is better than 67% of sink installation services.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PM Plumbing & Mechanical is better than 100% of sink installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PM Plumbing & Mechanical is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PM Plumbing & Mechanical is better than —% of sink installation services.–
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Reviews for your job

Customers hired PM Plumbing & Mechanical for 8 kinds of job.

PM Plumbing & Mechanical for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100

All 2 Google reviews tagged “Water heater repair”

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Truly interested in helping his customers. He won't give we you huge prices like others, and he definitely knows his business. Very helpful. Very patient with this panicky old lady too. Thank you!

Paid $1–100Water heater repair
Lynne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was introduced to PM Plumbing on referral over 10 years ago and have used them for a number of commercial and residential plumbing projects since. Residential projects have ranged from smaller ones of installing a new kitchen faucet and replacing an old/leaking garbage disposal up to 2 complete bathroom remodels…

Bathroom remodelingFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+171% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 36%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation6$1.4k–$2.4k
Drain cleaning3$166–$545
Plumbing leak detection3$114–$366
Plumbing pipe repair3$248–$971
Plumbing leak repair3$83–$343
Toilet repair2$216–$493
Shower installation2—
Water heater repair2—

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