Experts Reviews · Company report
PM Service Company LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

PM Service Company LLC

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 200 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PM Service Company LLC is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PM Service Company LLC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PM Service Company LLC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PM Service Company LLC is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired PM Service Company LLC for 8 kinds of job.

PM Service Company LLC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$942
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “HVAC system repair” · showing 20

Lauris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very responsive and professional. Problem diagnosed and completed, job well done! Will definitely refer him to family and friends

Reasonable priceHVAC system repair
Shanise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick response and quick service. I called today and was able to have PM Service to come out and fix my AC unit. Very professional service and thorough work. My family noticed an immediate difference in our home. We highly recommended

Paid $1–200Great priceHVAC system repair
Akshay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! My HVAC unit stopped working. I called Perez and he came by the same day, immediately figured out the issue, and fixed it quickly. Very professional and efficient. Definitely recommend!

HVAC system repair
C12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend Perez and his company enough. I’ve worked with him over the years for everything from routine maintenance to new builds, new ductwork and complete HVAC system installations, and he has never disappointed me. Perez is reliable, communicates well, and is just an honest, transparent, down-to-earth…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Flip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perez has always been responsive, takes his time to figure out the problem and fix it at a reasonable price. Highly recommended.

Paid $600–800Reasonable priceHVAC system repair
CrystalLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an HVAC leak last month and reached out to this company because I suspected a clogged drain pipe. Perez responded promptly and gave me an ETA to come take a look the same day. This was especially appreciated given the extreme heat and how busy HVAC companies were at the time, he still found a way to fit me…

Great priceHVAC system repairHVAC system maintenance
Tashauna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent experience with PM Service Company, LLC! From start to finish, they were professional, responsive, knowledgeable, and dependable. They quickly diagnosed the issue with my HVAC system, explained everything clearly, and got the job done efficiently. I especially appreciated their honesty, great…

Great priceHVAC system repairHVAC system maintenance
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

PM Service came out today and helped us out same day. Perez was kind and helped me understand what he was doing and why. The pricing is reasonable and to be able to have someone so knowledgeable is always great. Would highly recommend him to anyone!

Great priceHVAC system repairA/C system repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perez is fantastic, I highly recommend. Responsive, reliable, and trustworthy. Been very pleased with all service provided!!!

Great priceHVAC system repair
Wiz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company is very good at what they do expert service and very reasonable prices. I would not go with another company other than this one at this point.

Reasonable priceHVAC system repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just finished our second successful project with PM Service Company. They came quickly when called, did a quality job and went the extra mile to make sure the job was finished. If you need AC work done, don’t hesitate to contact them.

Reasonable priceHVAC system repair
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

What a great company. Super fast efficient and honest -Perez is the best. ( we are in Sandy Springs) we highly recommend.

Great priceHVAC system repair
JaredLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PM Service is amazing. I have recommended them to my neighbors and family, and now most of my neighborhood has switched to using PM Service. They are honest, fair, and show up when they say they will. I'm very thankful we found them.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I broke the freon line on my A/C unit. So, we had no A/C and it was 90°. I called PM Service Company and they had me back up and running within 2 hours of my call. Professional, fast, and great service!

Paid $200–400Reasonable priceHVAC system repair
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had an amazing experience with PM Service company LLC. Perez did an excellent job with my AC repair. He listened to my concern and observed the AC unit. He provided the necessary freon and removed excess water. He replaced the filter and he checked to make sure the AC was working in my home before leaving. I…

Paid $200–400Great priceHVAC system repair
cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Perez came on time,got finished in a timely manner and did a fantastic job.

Paid $1,000+Great priceHVAC system repairHVAC system maintenance
Dmb1everyday3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was without AC and called another company (not to be named) to come out and diagnose the problem for my condo. I was told I needed to replace my 20 year old unit. That company then spent 2 and half hours trying to find my unit on the roof only to tell me they can’t find it and I owed them $90. I then called PM…

Great priceHVAC system repair
Kia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very efficient and excellent customer service!!

Great priceHVAC system repair
Its9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Perez was on time and professional will use again!

HVAC system repair
Atanas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very honest and respectful man

Paid $100–200Great priceHVAC system repair

Show more HVAC system repair reviews (33 more) →

Price

$548+61% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair53$205–$942
HVAC system maintenance20$37–$295
Install AC15$1.5k–$3.2k
A/C system repair13$209–$793
A/C system maintenance11$39–$393
Heating system repair8$161–$1.2k
Heating system installation7$1.4k–$2.5k
Repair HVAC5$224–$535

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