Experts Reviews · Company report
PM Service Company LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

PM Service Company LLC

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 200 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PM Service Company LLC is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PM Service Company LLC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PM Service Company LLC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PM Service Company LLC is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired PM Service Company LLC for 8 kinds of job.

PM Service Company LLC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$942
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “HVAC system repair” · showing 40

Lauris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very responsive and professional. Problem diagnosed and completed, job well done! Will definitely refer him to family and friends

Reasonable priceHVAC system repair
Shanise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick response and quick service. I called today and was able to have PM Service to come out and fix my AC unit. Very professional service and thorough work. My family noticed an immediate difference in our home. We highly recommended

Paid $1–200Great priceHVAC system repair
Akshay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! My HVAC unit stopped working. I called Perez and he came by the same day, immediately figured out the issue, and fixed it quickly. Very professional and efficient. Definitely recommend!

HVAC system repair
C12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend Perez and his company enough. I’ve worked with him over the years for everything from routine maintenance to new builds, new ductwork and complete HVAC system installations, and he has never disappointed me. Perez is reliable, communicates well, and is just an honest, transparent, down-to-earth…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Flip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perez has always been responsive, takes his time to figure out the problem and fix it at a reasonable price. Highly recommended.

Paid $600–800Reasonable priceHVAC system repair
CrystalLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an HVAC leak last month and reached out to this company because I suspected a clogged drain pipe. Perez responded promptly and gave me an ETA to come take a look the same day. This was especially appreciated given the extreme heat and how busy HVAC companies were at the time, he still found a way to fit me…

Great priceHVAC system repairHVAC system maintenance
Tashauna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent experience with PM Service Company, LLC! From start to finish, they were professional, responsive, knowledgeable, and dependable. They quickly diagnosed the issue with my HVAC system, explained everything clearly, and got the job done efficiently. I especially appreciated their honesty, great…

Great priceHVAC system repairHVAC system maintenance
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

PM Service came out today and helped us out same day. Perez was kind and helped me understand what he was doing and why. The pricing is reasonable and to be able to have someone so knowledgeable is always great. Would highly recommend him to anyone!

Great priceHVAC system repairA/C system repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perez is fantastic, I highly recommend. Responsive, reliable, and trustworthy. Been very pleased with all service provided!!!

Great priceHVAC system repair
Wiz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company is very good at what they do expert service and very reasonable prices. I would not go with another company other than this one at this point.

Reasonable priceHVAC system repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just finished our second successful project with PM Service Company. They came quickly when called, did a quality job and went the extra mile to make sure the job was finished. If you need AC work done, don’t hesitate to contact them.

Reasonable priceHVAC system repair
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

What a great company. Super fast efficient and honest -Perez is the best. ( we are in Sandy Springs) we highly recommend.

Great priceHVAC system repair
JaredLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PM Service is amazing. I have recommended them to my neighbors and family, and now most of my neighborhood has switched to using PM Service. They are honest, fair, and show up when they say they will. I'm very thankful we found them.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I broke the freon line on my A/C unit. So, we had no A/C and it was 90°. I called PM Service Company and they had me back up and running within 2 hours of my call. Professional, fast, and great service!

Paid $200–400Reasonable priceHVAC system repair
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had an amazing experience with PM Service company LLC. Perez did an excellent job with my AC repair. He listened to my concern and observed the AC unit. He provided the necessary freon and removed excess water. He replaced the filter and he checked to make sure the AC was working in my home before leaving. I…

Paid $200–400Great priceHVAC system repair
cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Perez came on time,got finished in a timely manner and did a fantastic job.

Paid $1,000+Great priceHVAC system repairHVAC system maintenance
Dmb1everyday3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was without AC and called another company (not to be named) to come out and diagnose the problem for my condo. I was told I needed to replace my 20 year old unit. That company then spent 2 and half hours trying to find my unit on the roof only to tell me they can’t find it and I owed them $90. I then called PM…

Great priceHVAC system repair
Kia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very efficient and excellent customer service!!

Great priceHVAC system repair
Its9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Perez was on time and professional will use again!

HVAC system repair
Atanas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very honest and respectful man

Paid $100–200Great priceHVAC system repair
NoelLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an issue with my AC unit. I called Perez to come do an assessment. He was able to fix it that same day and his price was very reasonable. I will definitely use him again for any Hvac need I may have 8jnthe future

Reasonable priceHVAC system repair
Sidney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

PM Service Company came to the rescue when our townhouse needed a completely new HVAC system. Our old unit had been in place for a very long time, and the compressor finally went bad. My cousin originally referred Perez to me, and I’m very glad he did. Perez came out promptly, assessed the situation, and was able…

Paid $1,000+Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding service from start to finish at a very competitive price. I would confidently recommend this company to both homeowners and commercial clients!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

AMAZING EXPERIENCE! We had a catastrophic water leak in our AC unit caused by a previous technician. PM Service reassured us that the problem can be resolved and within 4 hours, AC unit back up, water leak stopped and upstairs cooled! Fast response, fairly priced & great service. Strongly recommend!

Great priceHVAC system repairHVAC system maintenanceA/C system repair
DionnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The HVAC service was provided with care and excellent customer service. I called on a Monday and the team went out to my property, next day. Reliable, fair on price and truthful with the job. I am in Real Estate and trust me, you need a partner like PM Service Company. Big or smaller jobs, they come prepared. I have also recommended to my clients.

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Clarinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This guy showed professionalism and the prices are great. I would most definitely recommend PM services.

Reasonable priceHVAC system repair
Isaac6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Perez at PM Service Company is the real deal. Diagnosed my HVAC issues fast, gave a fair price, and worked around my schedule including coming out on a Sunday when I needed it most. Both units are running great. If you need HVAC work in the Stonecrest/Lithonia area, don't hesitate just call him.

HVAC system repairHeating system repairA/C system repair
DreckaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

PM Service is a very Professional and phenomenal company. My AC service was out for quite some time and Perez was able to come and get my air back up and running in no time! Please recommend to your family and friends.

Great priceHVAC system repairA/C system maintenance
Shalanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hands down the best. Quality work, reasonable price, promo response time.

Customer photo from Shalanda's review
Paid $500–600Great priceHVAC system repair
GuyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I used Pm Services with Moody for few years to service my commercial office complex in Peachtree corners. His prices are fair he is available , very knowledgeable, always tries to find ways to fix and repair with minimal cost but most important he is reliable and give me the filling that I can depend on him when I…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Marcus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Moody arrived within two hours, quickly diagnosed the problem with professional equipment, and fixed it on the spot. Very impressed with the speed and efficiency—will definitely call again.

Paid $100–200Great priceHVAC system repair
Jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Perez was highly recommended to me by a friend and he did not disappoint. Perez responded immediately and diagnosed the problem in a timely manner and fixed the problem. Highly recommend Perez and his service!

Paid $1,000+Reasonable priceHVAC system repair
A8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Perez has gone above and beyond to assist me with my HVAC issue. He’s shown that he is very reliable with his work. He pointed out the issue with my system, free of charge, which shows that he truly honors his free estimate policy. Other companies are out to take advantage of people especially women. Thank you for you swift honesty. Highly recommend!

Reasonable priceHVAC system repair
Zanthera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I highly recommend PM Service Company for any HVAC work! They did an amazing job! They came in to replace my entire HVAC system and had my heat running in no time! They also installed new thermostats, which was a great added bonus. The service was extremely professional, efficient, and knowledgeable from start to…

Customer photo from Zanthera's reviewCustomer photo from Zanthera's review
Paid $1,000+Great priceHVAC system repair
Sekani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt, professional, and lifesaving service on the coldest day of the year. Fixed our heat quickly and efficiently. Highly recommend.

Paid $1–100Reasonable priceHVAC system repair
EdwinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PM Services has been delivering stellar HVAC system repairs and installation since I first engaged them. They are punctual, knowledgeable, professional, reliable and responsive to my HVAC needs. I highly recommend them.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mr. Moody has consistently provided quick service with reasonable pricing. I will continue to use PM Service Company for my HVAC needs.

Paid $1–100Great priceHVAC system repair
Roudi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a great experience. Tech came out, took the time to thoroughly check everything, explained what he was seeing, and confirmed there were no issues. Very professional and honest—he didn’t try to sell unnecessary work. That kind of integrity is rare. Highly recommend.

Great priceHVAC system repair
chocLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This will be the 2nd time I used pm service. The first time he replaced my unit did a good job. This time he replaced my blend doors he has gain my trust and I will always support our fellow soldiers. Keep up the good work.

Paid $400–500Reasonable priceHVAC system repair
Mahogany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use PM Service Company for all of the properties that we manage. Perez is always very knowledgeable and his prices are very reasonable. I highly recommend his service for all of your HVAC repair and installation needs!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance

Show more HVAC system repair reviews (13 more) →

Price

$548+61% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair53$205–$942
HVAC system maintenance20$37–$295
Install AC15$1.5k–$3.2k
A/C system repair13$209–$793
A/C system maintenance11$39–$393
Heating system repair8$161–$1.2k
Heating system installation7$1.4k–$2.5k
Repair HVAC5$224–$535

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