Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
PM Service Company LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

PM Service Company LLC

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 200 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PM Service Company LLC is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PM Service Company LLC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PM Service Company LLC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PM Service Company LLC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PM Service Company LLC is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired PM Service Company LLC for 8 kinds of job.

PM Service Company LLC for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Heating system installation”

C12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend Perez and his company enough. I’ve worked with him over the years for everything from routine maintenance to new builds, new ductwork and complete HVAC system installations, and he has never disappointed me. Perez is reliable, communicates well, and is just an honest, transparent, down-to-earth…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Dwayne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic Service. PM Service Company is a definite 10/10. Prompt, Transparent and very Professional. Very Knowledgeable as well. No hidden fees. Installed my New A/C unit and reinstalled my Hot Water Heater. Thanks again Perez and Josh.

Paid $2,000+Great priceHeating system installationInstall AC
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Perez and team did an outstanding job providing an initial onsite consult, upgraded our expected equipment within the budget and delivered a new working HVAC in a day. We’ve already shared his contact with neighbors…Thanks again!

Paid $1,000+Reasonable priceHeating system installationInstall AC
Angel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is the second time I've used this company. Perez does amazing work! My furnace breaking down right before these extremely cold temperatures was a nightmare. He came to the rescue yet again and did a furnace replacement this time at my home. I am ecstatic to have heat again. He was very kind, helpful, and even…

Paid $1,000+Reasonable priceHeating system installation
EdwinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PM Services has been delivering stellar HVAC system repairs and installation since I first engaged them. They are punctual, knowledgeable, professional, reliable and responsive to my HVAC needs. I highly recommend them.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Ayanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an excellent experience from start to finish with this company. Mr. Moody was extremely professional, punctual, and communicated clearly every step of the way. He took the time to explain exactly what I needed, including how to properly prevent moisture buildup, which I truly appreciated. Mr. Moody sent…

Paid $600–700Great priceHeating system installationInstall AC
Mahogany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use PM Service Company for all of the properties that we manage. Perez is always very knowledgeable and his prices are very reasonable. I highly recommend his service for all of your HVAC repair and installation needs!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance

Price

$548+61% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair53$205–$942
HVAC system maintenance20$37–$295
Install AC15$1.5k–$3.2k
A/C system repair13$209–$793
A/C system maintenance11$39–$393
Heating system repair8$161–$1.2k
Heating system installation7$1.4k–$2.5k
Repair HVAC5$224–$535

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