Pointe Pest Control - Albany

Pointe has always been responsive when I need them. They my regular seasonal treatment but also any time I need them in between. They sure help us keep our home clean and clear from pests. Even when the bugs keep persisting. I believe their younger a lot more value then what you pay for the services. It is worth it.… Read full review

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

Justin is always great and so helpful. I really appreciate him

The agent was very helpful & completed the service lpromptly.

Great comprehensive service

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the… Read full review

Very professional and polite.

We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.

I called Pointe Pest Control 2 weeks after they had done my quarterly treatment because ants were present in my bathroom. A technician came out to reapply treatment around the perimeter of my house where the ants were coming in. I appreciate Pointe Pest Control's follow up service.

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Levi treated especially for ants entering the laundry room area.

Jacob was very friendly with a contagious positive attitude. I felt comfortable immediately letting him on the property to do his tasks. Timely and good communication.

Point pest control has always thoroughly taken care of my home and yard.

Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.

Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!

Always gets the job done!

By far the most competent and punctual pest control company I have ever worked with in 40 adult years!

Great service from a great customer. Israel help me keep my home pestfree

Prompt and professional and haven’t seen anything but one tiny bug since the service started a month ago, where previously they were a constant presence.

Kevin M. did a fantastic job. We are very pleased with the work!

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Two people came to the house today for a last minute appointment. They were very thorough and helpful.

Thank you, Josh Gonzales for the excellent pest control treatment. You are always so willing to answer our questions. Very much appreciated.

Chad, did a great job at Maintaining professional, being respectful, and getting all my needs met for what I wanted done, with my spiders & all outdoor country bugs.

Thanks for your service. Service notes from previous visits are a time saver. Great results.

I have no complaints Justin always does a fantastic job.😁

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Awesome service! Crystal was professional and friendly. She took care of our sugar ant infestation and our spider problem too. Thanks!

I have missed Pointe pest control. They do an excellent job and the techs are very nice. Mathew was very understanding about what we needed at our house and he respected it. Thank you Mathew.

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

Chris always does a very good job - and listens to what your observations are and acts on them.

Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.

Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!

Kevin always does a great job and is so nice. Great hire Pest Point.

Kevin came today. He was very thorough. I find whoever the tech is they are always on time, polite, and professional. I like that they report back to me when done. I love having a bug free house...no ants, no fleas, no spiders. I do the quarterly service which keeps everything under control.

Kevin was amazing when he came into my home. Explained everything thoroughly and answered all my questions. The ants in and outside my home are so much improved. Definitely recommend. Steven came out to my parents today and equally fabulous job!

Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all

Steven did a great job today, very knowledgeable

Chris was polite, professional, provided the service we requested, and efficient.

Samuel did a great job!

Excellent,positive,patient, explained everything,really nice man.

I let another company convince me to try them out and boy did I regret that decision. Back to Pointe within two months and Levi again as my technician. Love how Levi treats us, our home and truly cares.

Crystal always does a fantastic job. Very thorough, always upbeat and friendly, and very fast. The best exterminator on the crew!

Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!

Excellent service of checking all that was seeded.

I had Reyavoni Carter out to my house from pointe pest control. She was so informative,friendly and thorough. I am very very happy with the service she did for me. I highly recommend this company for service.

Great service from Justin and Pointe Pest Control. Justin reached out before arriving as requested and was pleasant and informative as he performed services.

Great experience! Matthew came out and did a great job dealing with our Wasp nest. He answered all of my questions and was very professional. Glad I found you guys!

Samuel is kind enough to call and graciously communicate, but does not drag on during the service time. Thank you!

Always great service, thank you Kenneth!

We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are… Read full review

Very friendly and professional. Everyone should use them! They always do a great job.

I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.

Great job!! Very professional 😃

Thank you Joshua great job and extremely friendly 🤗

Every single person I’ve worked with at Pointe has been friendly, professional, knowledgeable, timely, and I could just keep going! I would recommend their services to anyone and will definitely use them for any future needs I have as well. Thank you so much for everything!!

Matthew were very professional and patience when it comes to explaining the type of products being used for my property. My family and I are lifelong customers now.

Jacob was very professional and personable. We chatted for a bit about the services and then he completed the work in short order. No problems or concerns. Update 6/15/2024 Chris has been coming to our house for a while now and is always pleasant, helpful, and completes the job quickly! Update 2: 6/14/2025 Steven… Read full review

Jacob was great and explained things clearly. The initial treatment didn’t take very long and it’s nice to have our backyard taken back from the wasps.

Professional service

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Steven Z. is very professional, and knowledgeable. Highly recommend! He goes above and beyond, super kind and dedicated to the customers! Thank you Steven!

Crystal was very friendly and knowledgeable.

Very fast very professional

Great service, called ahead so I could secure my dogs. Greatly appreciated!

Thank you Sam. Keep up the good work. We've seen a noticeable difference in just 30 days. Awesome job!!!

So happy with Pointe Pest Control they delivered exactly what we wanted we have been as pest free as possible. Can't be anymore pleased!! Thanks JD!

Adam did a great job, and explained what he did and why!

Im very pleased with the professional service with pointe. They are polite and willing to answer any questions. I would recommend them to other people.

This is one of the best investments we have made. I hate ants and every year we seemed to have several outbreaks. With Pointe Pest Control we seem to have it under control, when we did have an outbreak we just had to call. The technicians are always professional and very respectful of the property. We get notified a… Read full review

New service man. He didn't let me know he was here. Previous service man always discussed what would be done. Not sure if he sprayed garage.

Adam is amazing! He is so good at his job and answering all my questions. He is also great with my dog.

Eric was our pest control tech with another company in the past and we are glad to be working with him again and Pointe Pest Control. He is very professional and a great guy to work with. Thanks Eric.

Always professional patient and thorough. She's a Rock Star!!

Justin listened and did what I asked! He was very professional, but also very friendly and polite! I have always had great service from Pointe Pest!

Robert was punctual and efficient. Very knowledgeable and respectful. Creepy things under control with the spiders and ants. Thank you

Prompt, through and we'll done

Came to the door to let me know that he was starting. He did a great and professional job.

Very professional and kind. Jacob did a great job treating our new home.

Kenneth was so helpful and quick. I highly recommend pointe pest control ask for Kenneth! They are fast and reasonably priced.

Steven did a great job. He was very diligent in his work. Made sure we knew he was there and was very respectful of the property outside cuz he did his job. Overall great experience.

Very kind and knowledgeable he was hilarious and really helpful!! Probably my favorite guy they have sent!!!! Thank you!!

We had Adam to our service today. He always does a great job. Nice to know I don’t have to do any of it!

I have nothing but good things to say about this company and their technician, Levi! Levi is very personable and professional! THE BEST!!

Great service!! Very professional.

Dakota is not our usual guy that comes to our house.. but did an outstanding job and very professional and polite.. he's welcome at our house anytime

We have used them on a quarterly basis and also spot treatments and I am always impressed! Every single person has been professional, respectful of our home, and prompt with service. Not to mention the great customer service when I call to schedule an appointment. Highly recommend!

I have used POINTE for 4 plus yrs now. I am very satisfied with the product and the employees. I would recommend POINTE to anyone.

Seth was very pleasant and professional and got the job done in a very timely manner

It’s always a pleasure to see Keneth H! He always checks in with us to see if there are any concerns and does a great job. Definitely recommend him and his company!

Always very professional and helpful. Never disappointed in their service. Tony was super knowledgeable and able to answer all my questions. Friendly service as well!!

Rep from company came by my house cause they were working in this area. Local pest controls never send flyers or recruit your business here. We researched company and they have very high reviews and service. Jason our technician was professional and made it clear what he was going to do and what to expect. Very pleased with service.

My Pointe tech was fantastic! Very friendly and asked details about any pests we may have seen.

Sam was great today! He is extremely knowledgeable, willing to answer questions and has great customer service skills. We have been battling an ant problem for over a year and Sam was great at giving us some pointers.

Pointe has been treating our home for several years, and they are always professional, knowledgeable, and happy to return if an ant-vasion arises. Great customer service both in my home and on the phone. I highly recommend Pointe Pest Control!

We love Reyavoni and Pointe Pest!! Their service has been great and we can call anytime in between our appointments to help with any new issues. It has been such a convenient, easy service for our new build home.

Great service Very friendly young man. Care about all my concerns..So happy with the company..

Earl Bauman Very happy with all the work that he did. Totally trust Earl and Point with their work.

Reyavoni Carter

Reyavoni Carter Earl Bauman

Crystal always takes care of our concerns and gives us excellent information to help us with critters😊 She's the best!

The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he… Read full review

Earl B. On time and efficient!

Very nice

Great service-friendly professional crew. Josh & Wayne did a great job.march 24 Ray came & did excellent work. Inside & outside

Earl B was awesome and gave us some good pointers for dealing with some of the pests we've been encountering on our farm. 10/10 recommend

Very friendly. Explained the process, professional and discussed what is covered.

Thanks for the great service, Eric. We really appreciate the fast, thorough, and very professional service we receive with Pointe Pest Control. You showed up right when you said you would and got the job done. Thank you!

Our rep Reyavoni C. Is very friendly. But also friendly. She does a good job

Was not home but am confident the service was good!

Earl was polite and friendly! Thank you!

Kenneth always does a great job! He is professional, polite and friendly. Appreciate his customer service!

The technician that did our house today was professional and friendly, he did a good job!

Thanks, Earl!

Kenny did a Gr8 job. Listened to me about my concerns and went about his business. Careful not to apply around the hummingbird feeders and treated every where else including the garden shed. We have used point pest for several years now and remain pest free.

Joshua was timely and was in and out before I even realized he was here. The products must work as I haven't seen a pest in years since I started using Pointe. Thank you, Joshua and Pointe, for the great service.

Rancesom did a great job and covered everything we needed to get done!

Reyavoni Carter

Jonathan was very polite, informative and on time!

Technician was professional and courteous. He explained the services he was conducting and executed as described. Very happy with Jonathan.

Great Company to deal with, and I highly recommend them if you have any Ants or Spiders. I have had no problems since I started this service over a year ago.

Joshua is super friendly and informative. He did a great job. Thank you

Jonathan is wonderful. He’s familiar with our property and needs and always makes sure my concerns are addressed.

Reyavoni Carter is very knowledgeable, friendly, and professional. Always makes sure to address any concerns or problems and answer any questions. Text and calls a few days before each visit so that you can reschedule if needed.

Chris has always been very professional, answers your questions then gets busy and gets the job done. Thank you Chris :-)

I appreciate you guys and your great follow up!! Quality of work is always tip top!!

Steven was attentive and easy to communicate with regarding our recent ant problem.

He was on time professional and nice. I’m grateful for the service.

Always does a great job. Excellent customer service.

Earl Bauman poilet &very professional. He did the best job than anyone has done.

They treated some ants on the inside and treated the outside. This is the first time in 4 or 5 years that I've had ants inside since I started using them. Highly recommend Pointe Pest Control. Chris often services my residents and is always on time and shuts the back gate!!

Chris was great, professional as always and takes care of what is needed.

Very helpful, knowledgeable and thorough.

Josh was very thorough and professional. He is a great asset to PPC. Great job Josh, Thank you, Jeffrey and Reeca

Great service to a variety of needs today. He even inspected our crawl space. We have used Pointe Pest Control for several years and highly recommend them.

We moved to a house with a good size yard so I called to restart our services but in a different area of Eugene. Jacob came out and went over everything that he was going to do and how the services work. Very nice, professional and thorough with the spraying for bugs and cleaning up the webs and things. Thank you

Jonathan was very informative regarding some mice issues we were having. He did an excellent job! He was very professional and thorough!

Reyovani Carter is excellent- professional, and friendly

Earl did an awesome job at my house today! He came to my door to talk about the job, and was very friendly and personable. I was able to discuss my concerns with him. He also checked in with me when he was finished. I am very impressed!

Very thorough with treating every issue. The best tech on your team.

Ken is always friendly, professional and diligent in his work. Easy to talk about any changes.

Crystal is wonderful! She is always kind, thoughtful, thoroughly professional, she listens! I am so glad she is the one who takes care of our house. I can trust her judgment and work.

Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!

Steven provided great customer service.

Pointe Pest Control, and Joe in particular, are top notch. We’ve been using them for almost a year and we are beyond satisfied. They come out every two months for a maintenance spray around the house and we rarely see any big, ants, etc any more. They’re timely, efficient and effective, and most importantly,… Read full review

Reyavoni Carter

Very friendly and informative staff. Up front with pricing and expectations. Always willing to concentrate where I ask and come out if I pressure wash.

Chris is quiet but always has a smile and communicates well. . He remembers our problem areas and treats accordingly. I swear we live on an ant hill! But they are no longer inside. Chris is always good to work with.

Home

Was very pleased having two, made it goes real fast. It after 5:30, very pleased 😁

Excited that Tony's team could come out on the same day I called. Very pleasant and professional guys.

Earl Bauman was great and was very thorough with spraying and removing the webs from my home.

Robert is great to work with. He's professional, personable, and informative. He's wonderful about giving us a heads up, so we can put our dogs in the house, dealing with our dogs when he's inside the house, and gives us the information needed about keeping them safe. He does a good job getting rid of spiderwebs,… Read full review

My tech was very nice, he answered a few questions for me in a way that I could understand! Very polite young man!

Adam did a very good job! Fast response time, pleasant and professional.

Reyavoni was very informative and professional. She is an asset to your company.

Our technician Chris is great about talking me through products he uses and reminding me that I’d we have a problem between visits all I have to do is call and they will get me another treatment. Been with POINT for about 4 years now and am very happy with the service.

We are loving the results of your service. Elliott was professional and quickly did his work around our house.

Roy O was an amazing technician. He answered all my questions, and was super polite.

Earl Bowman is great!! Timely and professional! Always great for Pointe to make it out!

Chris always does a great job for us! Very thorough explanations and positive results!

Earl is always friendly, personable and helpful, outstanding customer service. thank you

Our tech was courteous, informative, and thorough.

Always can expect on time service and professionals

Great Service by Ray

Kevin does an outstanding job. We’ve seen a tremendous change in insects and bugs and wasps and yellow jackets as well as mice activity since using point pest control.

Marcus O. Is great!! Always super friendly and does an awesome job. I hope he continues to be out guy! Love pointe pest.

Excellent services. Ray goes out of his way to provide the best service.

Helpful, friendly, prompt, informative!

Angel showed up to complete my service this morning. It was already very hot out and he still had a smile on his face and didn't take any shortcuts!

Very good work !

Michael was knowledgeable, quick, and was very communicative. Took the time to answer my questions. Thanks!

Reyavoni Carter is awesome and takes care of the whole family. She does an excellent job.

Pointe's Maysee Mou has serviced our home for 2 years and cannot say enough about his professionalism and fine work that he completes here. Maysee is far superior to any service rep that I have come across in the same profession. Highly recommend him and Pointe for pest control needs around your home.

We had an awful ant problem after we bought our house. Pointe Pest came out the next day after I called, identified the problem and did treatments shortly after. We’re so happy those pesky ants are gone and we so value their service and how professional they are!

Earl bauman Was very nice and perfetional

Thanks Seth. You were thorough and efficient.

Earl was very professional and did a great job. He paid attention to the smallest details. He was courteous and friendly and explained just what he had done. God job well done.

Earl Bauman was fast and efficient. Definitely recommend the service.

Adam was a great technician! Super friendly and professional, we had a great experience with him!

Earl Bauman was the best technician we have had yet. He was on time and professional.

Chris and now Steven have done a great job keeping the million ant parades out of my house. They are always on time, polite and detailed.

We have had Pointe for close to 4 years now. They have always been super responsive, we have seen a huge reduction of spiders inside our house. Anytime I call and reach out for a reservice it happens in a timely manner.

Jacob our technician was prompt, courteous and professional. Very respectful and was eager to do a great job!

Derham was very thorough and gave us lots of great information to help keep our problems at bay.

Jonathan and derham did a great job. Kevin went above and beyond for me today I missed him and he came back to do the things we needed. Amazing Customer service. Awesome company!! As usual Jonathan is the best. Due to traffic he waited for me for a substantial amount of time in his busy day and he greeted me with a smile great guy great Customer service.

Eriet did amazing! I'm used to someone only spraying the outside base of the house and inside baseboards. He knocked down wasp nests for us, sprayed the inside and outside of the house, scrubbed off some spider webs. He and his company are definitely one I'm going to be telling friends and relatives about!

Chris was extremely helpful and thorough. Sprayed inside and outside, was here over 30mins.

Earl Bauman was wonderful! Great service!

Israel was the rodent specialist, very competent great at explaining the situation and maintaining professionalism. Jacob as the general bug specialist, again, great job at explaining the situation and giving a report about what was being done. Both were great working around my dogs and kid. Tony Menza came by for… Read full review

Crystal from Pointe is usually the one to come and do all of our pest appointments and she's always on time, thorough and great with our dogs. She even gives our pups treats when she stops in!

Technician was very courteous and professional

Jake B. did a fabulous job! Super informed and helpful with getting our ant infestation under control! Thank you for your help

Sam and Grant showed up on time and were quick and very professional. They answered all our questions, and were thorough in their knowledge. They were especially patient and great with our new puppy that wanted all their attention! I would highly recommend both of them in the future!

Eriet was fantastic, informative, professional, and friendly! He did a wonderful job and was attentive to our concerns. 100% would recommend this tech!

Great company. I can’t believe we put up with ants for the last five summers in a row when all we needed was a call to pointe pest control. The ants were gone about five or six days later and they haven’t come back . Ugh! I hated those little things! Pointe Pest also cleaned around our whole house and got rid of… Read full review

We had a rodent problem a while back, there have been no signs of any since! Crystal is awesome! She's very friendly and professional! She came out today for a general bug inspection and completely understood my concern for my dog's ! I was assured that as long as I let everything dry, they're fine! I highly recommend Point Pest Control!

Jacob Told me the problem and did his best to fix it.

Rancesom has been here for our treatment again and I want to express my appreciation for his cheerful attitude and good advice.

Eriet was the one who helped us. He was very punctual, clear with what to expect, clear with his reccomendations, and his customer service was wonderful.

Eriet and Jon were awesome. Very professional. Highly Recommend.

Eriet came out on a Saturday to provide pest control service to our new home. He was very thorough and provided good communication about what he was doing and areas he found concern with.

Eriet was fantastic and informative, took care of the ants, that were moving back in :). Highly revommend!

Jacob B. did an amazing job!!! He was friendly and accommodating. I would recommend this service highly!!

Jacob and Justin did a great job, were on time, and we’re happy to answer all my questions.

Always helpful, always a pleasure. Crystal is my technician and she is friendly, knowledgeable, and very professional. Pointe is a great company!

Fantastic experience Jacob B and Justin S were very friendly, professional, efficient, and did a great job explaining what they would be doing and after the job was done, explaining what the problem was.

Very nice and informative

Great people to work with. Angel knows his bugs and how to kill them

Jason B did a great job

Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.

Eriet is great. He took the time to explain what he was doing and did a great job with the service he provided. I'd give 10 if that was an option Thank you so much Ruth Carnes

4/27 Eriet and Jonathan performed additional services for ant and hornets. They were professional and knowledgeable. I rate them a 10! Thank you Cheri Pollock

Our technician was knowledgeable, polite and on time!

These guys are pros! Quick, friendly, knowledgeable. Highly suggest this team for any bug problems

My tech was knowledgeable, professional, courteous, kind if I could give him 10 stars, I would the company itself reasonable rates. Thanks guys.

They have always been professional and great at what they do!

Supper nice answered all my questions and concerns. They were very professional. I’m glad I chose this company. Definitely will recommend this company to anyone.

Grant was, is very professional and personable. Job well done

Grant did a great job inspecting the house and spraying for ants. We are super happy with his work. He also took the time to answer my kids questions about bigs and ants while he was working and even sprayed their tree house because they were afraid of yellow jackets. Thanks!!