Experts Reviews · Company report
Pointe Pest Control - Albany logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pointe Pest Control - Albany

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Albany is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Albany is better than 91% of wildlife removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Albany is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Albany is better than 65% of wildlife removal services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pointe Pest Control - Albany for 8 kinds of job.

Pointe Pest Control - Albany for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1156
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 1,156 Google reviews tagged “Ant extermination” · showing 40

Melvyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Pointe has always been responsive when I need them. They my regular seasonal treatment but also any time I need them in between. They sure help us keep our home clean and clear from pests. Even when the bugs keep persisting. I believe their younger a lot more value then what you pay for the services. It is worth it.…

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
ANNALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Alice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin is always great and so helpful. I really appreciate him

Great priceSpider exterminationAnt extermination
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The agent was very helpful & completed the service lpromptly.

Paid $100–120Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Shawna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great comprehensive service

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the…

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and polite.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.

Paid $120–140Not sureHome inspectionSpider exterminationGeneral pest inspection
Lee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called Pointe Pest Control 2 weeks after they had done my quarterly treatment because ants were present in my bathroom. A technician came out to reapply treatment around the perimeter of my house where the ants were coming in. I appreciate Pointe Pest Control's follow up service.

Reasonable priceAnt extermination
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Alan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Levi treated especially for ants entering the laundry room area.

Reasonable priceGeneral pest inspectionAnt extermination
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jacob was very friendly with a contagious positive attitude. I felt comfortable immediately letting him on the property to do his tasks. Timely and good communication.

Paid $180–200Reasonable priceGeneral pest inspectionAnt extermination
Carie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Point pest control has always thoroughly taken care of my home and yard.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
JeannevaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Justin17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!

Paid $100–120Reasonable priceHome inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always gets the job done!

Home inspectionHornet & wasp exterminationRodent extermination
chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

By far the most competent and punctual pest control company I have ever worked with in 40 adult years!

Paid $140–160Great priceHome inspectionSpider exterminationGeneral pest inspection
Pamela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service from a great customer. Israel help me keep my home pestfree

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
DeanLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prompt and professional and haven’t seen anything but one tiny bug since the service started a month ago, where previously they were a constant presence.

Reasonable priceBug & insect exterminationAnt extermination
Abby12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kevin M. did a fantastic job. We are very pleased with the work!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Merle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Emma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Two people came to the house today for a last minute appointment. They were very thorough and helpful.

Ant extermination+ Responsiveness+ Professionalism+ Value
Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you, Josh Gonzales for the excellent pest control treatment. You are always so willing to answer our questions. Very much appreciated.

Bug & insect exterminationAnt extermination
dawnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chad, did a great job at Maintaining professional, being respectful, and getting all my needs met for what I wanted done, with my spiders & all outdoor country bugs.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Todd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks for your service. Service notes from previous visits are a time saver. Great results.

Ant extermination
Lou12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have no complaints Justin always does a fantastic job.😁

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ELizabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome service! Crystal was professional and friendly. She took care of our sugar ant infestation and our spider problem too. Thanks!

Home inspectionSpider exterminationAnt extermination
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have missed Pointe pest control. They do an excellent job and the techs are very nice. Mathew was very understanding about what we needed at our house and he respected it. Thank you Mathew.

Paid $200+Great priceSpider exterminationBug & insect exterminationAnt extermination
Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

Paid $40–60Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris always does a very good job - and listens to what your observations are and acts on them.

Paid $120–140OverpricedAnt extermination
Vickie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.

Paid $120–140Great priceAnt exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!

Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
ShirleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin always does a great job and is so nice. Great hire Pest Point.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
TamiLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kevin came today. He was very thorough. I find whoever the tech is they are always on time, polite, and professional. I like that they report back to me when done. I love having a bug free house...no ants, no fleas, no spiders. I do the quarterly service which keeps everything under control.

Reasonable priceSpider exterminationAnt extermination+ Punctuality+ Professionalism+ Value
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kevin was amazing when he came into my home. Explained everything thoroughly and answered all my questions. The ants in and outside my home are so much improved. Definitely recommend. Steven came out to my parents today and equally fabulous job!

Ant extermination+ Punctuality+ Quality+ Professionalism
SueLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
RalphLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steven did a great job today, very knowledgeable

Spider exterminationAnt extermination+ Punctuality+ Quality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Chris was polite, professional, provided the service we requested, and efficient.

Paid $100–120OverpricedBug & insect exterminationAnt extermination
Leigh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Samuel did a great job!

Home inspectionGeneral pest inspectionBug & insect extermination+ Value

Show more ant extermination reviews (1,116 more) →

Price

$116+10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1156$76–$246
Spider extermination1136$58–$136
General pest inspection775$63–$126
Hornet & wasp extermination686$81–$246
Bug & insect extermination487$71–$144
Rodent extermination478$75–$323
Home inspection239$68–$161
Bee extermination182$184–$371

Compare with