Pointe Pest Control - Albany

I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.

Jacob was very professional and personable. We chatted for a bit about the services and then he completed the work in short order. No problems or concerns. Update 6/15/2024 Chris has been coming to our house for a while now and is always pleasant, helpful, and completes the job quickly! Update 2: 6/14/2025 Steven… Read full review

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Thank you. I realised was to be out today. My doorbell is not working in my security system . But shows video he was at door. Thank you

Jonathan was very polite, informative and on time!

Roy was very thorough, I am happy with pointe pest control

Friendly and efficient!

I appreciate you guys and your great follow up!! Quality of work is always tip top!!

Jason is one of the best in the biz! Very focused on customer service/support. Highly recommend!

Reyovani Carter is excellent- professional, and friendly

Great customer service, always willing to listen and take care of any issues we may be having.

Walt was an excellent Tech. He is very knowledgeable individual, and very helpful explaining any questions I had. They are a company I trust for years now. Very good communicators. Excellent results! No Pests left !

Technician was very courteous and professional

Jake B was very professional!

Jacob B & Justin S were at our house today…. They were professional & friendly… and I’m awaiting the results of their great job done!! Thanks you guys!!

Eriet did an amazing job, thank you .

Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.

They have always been professional and great at what they do!

Great customer service. Jacob was friendly and very informative.

Reyavoni Carter is very friendly and ver helpful. Thank you

Reyavoni Carter Great service! Very thorough and meticulous. Bugs are all gone!

Reyavoni is amazing!!! She’s so kind and has a passion to help you! My dog is also in love with her!😍😍

Reyavoni Carter- Great service. Used name repeatedly. Very impressive.

Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!

Reyavoni Carter

I was very pleased with the professionalism and promptness of my service provider, very knowledgeable and friendly. I look forward to future visits and I highly recommend this company for all pest control services

Reyavoni carter Jesse Tomlinson They are awesome and very professional, they let me know what they were doing and why they were doing it to get rid of our ant problems

Reyavoni Carter was Amazing! Thank you so very much for your help!

Always very professional and very nice

Jacob was great Answered all my questions and took care of all the problem areas friendly and knowledgeable

Kevin m , Matt

Excellent customer service from quote to actual service, great response time and efficient services. Thank you Jacob for making it a good experience.

Very professional and on-time (window was from 12-2 Grant showed up at 12). Grant provided excellent customer service and got the job done. He was there for the initial dose/inspection, but did an excellent job. I will be using them quarterly from here on as well, so I expect good things as long as Grant is helping me out.

Called and they came out same day. They were very thorough and professional. Drew and Grant walked us through the whole process. Happy we signed up for their annual plan, seems like a good value

Reyavoni Carter is amazing! Incredibly nice and thorough!!!

Rancesom does an outstanding job at our place. Always very thorough and makes sure to get our feedback to elevate his service. We are very pleased with his performance!

Outstanding service. I tend to be talkative and they are always professional and polite about listening and engaging in conversation. Even with that, the tech kept working while staying in his work. Stellar service.

Thank you Pointe Pest Control and Rancesom particularly, for a thorough and responsive visit. I am very pleased with your service and will recommend it to my friends.

Reyavoni Carter

Jason was very professional and polite. I informed him of some ant activity in my kitchen and he provided me ant bait stations. Thanks Jason!

Jason was informative and thorough. It was especially helpful to review with me, in person, about the spray used and how this might affect our dog.

Dylan was awesome! He is very personable and answered the questions and concerns that we had about some pests we’ve been having issues with in our home. We appreciate your friendliness!

Manny was very knowledgeable and punctual He spent extra time treating additional out buildings. He was respectful when treating the inside of my house.

Christian was very professional friendly and competed the job in a timely manner. He also explained all the sevices available

Colt and Mike are nice to work with. The service is quick and educational. Prices are great.

Manny and Christion

A+

Colton was very polite, prompt, and thorough. Gave me a run down of what he was going to do and what he found after.

Very professional and friendly members visited my house. Colton arrived right on time and conducted his work thoroughly! Very good experience, nothing but high praise from me.

Reyavoni Carter was amazing and I am so happy when it’s her!! Very knowledgeable and friendly and helpful!

Manny was on time, professional and was a very nice guy.

Colt Gibson was very professional and explained in detail all the services we could expect on the first day of service and in the months to come. We were very impressed with the work he performed. He also answered all of our questions and was very knowledgeable.

Manny was very professional and nice

Manny came out to our house last minute and did a great job with the service. He was very professional! I would highly recommend him to complete your pest control service!

Colt did an excellent job!

Great customer service!

Jason was terrific! He arrived early and was extremely friendly, professional, and thorough.

Reyovoni does a great job. She is polite and friendly and very knowledgeable.

Update: The staff is very friendly and if you are not able to treat your property on your own it's probably a great service. For me the amount of time I've had to spend trying to get them to do a good job in the last few months in not worth $500 a year. The service was great at first. Then they started doing less.… Read full review

Ken came out today to perform our 30 day follow up service after the first treatment. It was awesome, Ken is professional, courteous, and knowledgeable. Pointe Pest control will continue to get my business and will be highly recommended to everyone I know. Great job guys!

Colton did an amazing job of letting us know what he was doing and how he had taken care of everything!

Colt did a great job very professional and in time.

Good customer service. Very quick response and same day appointment. Colt was Courteous and respectful.

Michaela did amazing. She answered all my questions she was very friendly. She was all quick and efficient. I would definitely recommend using this company and Michaela again!

Very nice and professional!

Professional and courteous service. Highly recommend. Thanks Matt and Ken!

timely, efficient, conscientious and professional!

Manny and Michaela were quick, thorough and efficient.

Thank you Jason from Pointe pest control. This guy is amazing and I would highly recommend him. He went above and beyond. Thank you for your hard work and your professionalism.

McKayla was great!

Colt came out for our first inspection and was very professional and arrived on time. Colt was also very efficient with his time and was great to work with!

Great service and very professional.

Great customer service

Great same day service

Service was fast and great. Jason was very professional and made sure we didn't have any questions or concerns before he left. Would recommend Pointe Pest Control and Jason to anyone interested or in need of pest services.

McKayla did a great job for us...very professional and friendly!!

Brand new to this service. Signed up this evening and just like that, Kenneth knocked on my door and got the service started. So far so good. No more webs or nest. They’ll be back to check on us in 30 days.

Very professional and was knowledgeable on his product. He explained every aspect of the service plan.

Great service! On time! And within just a few days we noticed a huge difference and weren’t seeing any ants anymore!! Highly recommend!!

Awesome and very professional answered all of our questions will use them again.

Jason was on time and very professional. He explained everything that was going to happen and what to expect. I feel like I got a good deal and I'm happy with the service. Parker the salesman was nice as well. Worked with the price and explained what they offered pretty well. I appreciate the ease and efficiency of the whole process.

Mikala was wonderful and very informative. Great service.

Jason was polite and professional.He did a great job communicated everything.

I experienced the utmost customer service I've had in years! They were on time, did a thorough job, answered any and all questions. Professional, helpful and very friendly. I highly recommend.

The two guys who came out were awesome, I emailed early in the morning and they were out to inspect and treat before the end of the day. Wonderful service. Thank you Colt!

The technician Jason was very nice, gave me all of the information I needed and was very efficient. Very helpful, as was the guy who was here yesterday, Spencer.

Garrett was very professional, and I'm thrilled with the outcome. Great company!

Jacob did a fast and thorough job of getting our house dialed in thank you

Christian and Spencer were 100% professional, presenting the “service’s offered” information in a very understandable way. Services were provided very promptly and the work was done quickly. I feel confident that this company and their team will continue to be great to work with!

Christian was very polite and professional. We had a multitude of pest issues and he took care of every single one. Great guy !

Met with Ty last night and he thoroughly went over their services. He was VERY professional, not pushy, and was very helpful with what we needed. Today Jacob came to the house on time to complete our first round of service. He was polite, professional and thorough. I would HIGHLY recommend this company!

Thanks to Colt and Kolby at Pointe for their great service!

Manny was extremely nice and helpful what a great individual. Thank you so much for your help.

Marcus was very professional and on time. He was very willing to answer all my questions/concerns.

Wyatt was very sociable and professional.

Awesome service! Wyatt is awesome

Pointe wasn't pushy and showed up when they said they would.

Colt did a great job and was very professional. Look forward to no more pests.

Very helpful and informative I highly recommend Josh for your service with Pointe pest control.

Jake did a great job and he was very friendly & professional. We are so impressed at how nice our patio looks as it was full of bugs and cob webs before Jake worked his magic.

They were on time, professional, friendly, and did an exceptional job cleaning out the paper wasps nests under the eaves.

Wyatt did a great job introducing himself and explaining the services he was going to provide. He made sure I had all my questions answered and made sure I knew when he was finished and ask if there was any other question. Great service

I recently bought a new house and have been thinking about hiring a bug service as there was an overwhelming amount of insects. Pointe was exactly what I needed and at a reasonable price. They were very thorough from beginning to end. They even cleaned the outside of the house and got all the webs, wasp nests and… Read full review

Great guys would recommend Parker, Colt and Jake for any service any time. Had their masks on and treated me fairly.

Very responsive and professional.

Jason and Garrett did an amazing job. I am very glad that our neighbors recommended them to us. Keep up the great work.

Everyone we came in contact with was helpful, professional, responsive and very thorough!

Caleb was awesome! Thanks

Very knowledgeable and took care of business quick and efficiently. Very happy to have bought into their program. Matt is dialed in with his knowledge and listened to everything I had concerns with.

Mausee was awesome!! Glad I chose them.

Appointment was on time. Gave us clear instructions on the work being performed and updated us on our next appointment time. Thanks again

Our technician Jonathan did a fantastic job today! I look forward to working with this company in the future!

Thanks, Matthew Godwin, for your service today. I have a contract with Pointe for this first year in my 2-story, rural home. They initiated this quarter's service without my having to remind them, and every tech who has serviced my property has been friendly, knowledgeable and thorough in the work they do. Matthew, thanks for the job you do!

Jeremy, Maysee, and Isrel

Josh was great, so far all our appointments we have had great service. and so far "Ants" which were our main issue hasnt came back. Hopefully they wont start again during the summer time

Excellent service. Polite employees. Friendly courtise. Reliable.

Very thorough about there work

Rancesom was incredible glad to have him. Will have him again!

We have had a great experience with this company. We had a small damage accident by one of their newer techs. They were quick to contact us and make it right. Good customer service.

Very professional and helpful! Would definitely recommend.

Pointe Pest is reliable, thorough and provides excellent customer care.

We've used Pointe for a couple years now and they are always thorough and willing to help with any pest issues and give great suggestions for prevention. Every tech that has come out has been amazing and courteous. And with this pandemic going our last tech Ron was just outstanding. Such a great company and great employees.

The last 2 years we would always request for Eric to be the tech that does the treatment. A few months ago he had left the company and moved and we got Tanya and she is great. Explains everything and very thorough. Thank you for your professionalism and making sure that we did not need anything else. We will hope… Read full review

Maysee and Jeremy were amazing! They came out right away and helped make sure we were all set! They were very informative as well about what they were doing!

Errick B. Was so fun, professional and thorough. Thanks for making sure you covered everything and so respectful.

Eric has provided excellent service for my home. Polite, efficient & thorough. I'd recommend him to anyone. New Tech Tanya was very efficient & professional. Took extra care around bird feeders & fish tub. Did a thorough job & I would recommend this Tech!

Colt was a fantastic person to work with he was very pleasant comfortable and over all made our 1st experience fantastic!!! This man will go far in the company!! We will def be returning for services!! He made all the difference between just a visit and an extraordinary experience! Colt deserves a promotion!

Joseph performed the service quickly and professionally, fully satisfied!

Our technician Errick was very prompt in arrival. He was also extremely thorough and treated all of the areas of concern.

Ron has come out to my house for most of our services. He is always very professional and friendly every time. He always takes the time to answer any and all questions, as well as explains everything he does.

First time using Pointe Pest Control. They were friendly, helpful, informative, and seemed thorough when servicing my house.

Maysee was wonderful! She did an amazing job. Had lots of information and made sure to answer any question that I had. Great job!

Maysee was wonderful and did a fantastic job.

Matt showed up to tell us about the service. He was very personable. He made us feel very relaxed and answered the 1000 questions and gave us a discount. The next day, we had our first scheduled treatment with Brandon. Brandon was very nice and professional. He addressed all my concerns about the chemicals and… Read full review

Josh G was amazing and helped us get set up with quarterly service and Elliot was so kind and knowledgeable when he came out to do our service he listened and respected me.

This company so far has been awesome! Great service and hard working! Five out of five stars.

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