Pointe Pest Control - Albany

Pointe has always been responsive when I need them. They my regular seasonal treatment but also any time I need them in between. They sure help us keep our home clean and clear from pests. Even when the bugs keep persisting. I believe their younger a lot more value then what you pay for the services. It is worth it.… Read full review

Ben is thorough & listens & carefully follows our requests of where to treat & where we do not want treatment!

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.

We’ve Ben with Point for 5 years. They treat our yard every 3 months. We’ve never seen more than 3-4 bugs inside in that 5 years.

The agent was very helpful & completed the service lpromptly.

Very nice people !! Quick and efficient!!

Showed up early and was super friendly

I received service for ants. I had to have them return for another treatment. The sugar ants are gone but now I have bigger ants and lots of spiders in my house. I had an unexpected expense come up and called Pointe to cancel my account. They refused to give me a refund of the 2 payments I made for upcoming… Read full review

2 to 3 years of quarterly service. Absolutely no complaints. Friendly & professional techs.

Great and promt service. Friendly and knowledgeable agent.

Crystal has been coming to service my house since I started working with Point Pest Control and I really like her! I left for work shortly after she arrived and she did all that I asked so that my house was secure when she left. She was coming out for a treatment between the last and the next regular service because… Read full review

Josh has been to our place before and is always very polite and positive. He goes the extra mile, for example ... he knocked down a small bees nest under the eve of our shop that is over 20 feet with out being asked to! He is a good technician. Pointe is lucky to have him.

Daniel was so professional and kind. He explained everything very well and was very respectful of our home.

I was able to get my house sprayed for seasonal spring insects the day after called! The service itself was quick and I loved that they use a product that is kid and pet safe! Aleq was knowledgeable, efficient, and super kind to my two kitties. Thanks!!

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the… Read full review

Very professional and polite.

Very friendly and polite technicians!

He did a thorough and fast job

Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌

Brenden is always good at communicating when he’s on his way, polite and does a thorough job whenever he is here…we appreciate you Brenden!

Josh Gonzales is friggin awesome! Very professional and kind and does a very very thorough job. We 120% recommend

Point pest control has always thoroughly taken care of my home and yard.

Mike does a great job and is always positive and courteous. I appreciate Mike checking in she. He arrives and attention to detail.

Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.

Israel was great, friendly, professional and answered all my questions. He made sure to hit every area I asked and more. Happy to work with him and Pointe Pest Control. Thank you Israel!.

Always gets the job done!

We have been working with Pointe Pest Control for close to 2 years and we have had great service. They send email and text notifications prior to their visit so you know they will be there and wanting to know if you are having any issues they need to be aware of before their visit. The technicians are always pleasant and respectful.

By far the most competent and punctual pest control company I have ever worked with in 40 adult years!

Great service from a great customer. Israel help me keep my home pestfree

Prompt and professional and haven’t seen anything but one tiny bug since the service started a month ago, where previously they were a constant presence.

Kevin M. did a fantastic job. We are very pleased with the work!

On time, respectful service,

Matt is a nice guy, did his job well and it didn’t take him that long to complete.

Thank you, Josh Gonzales for the excellent pest control treatment. You are always so willing to answer our questions. Very much appreciated.

Crystal is always friendly, professional and thorough. I feel my property is cared for and pest free. Very knowledgeable.

Crystal is our tech and she is so great! Great company, the customer service is really great.

Cheerful and thorough service, as always.

Josh Gonzales is very thorough, takes the time to investigate and discover, and then to explain options. He is very considerate. He does an excellent job. He is available when needed. We do a quarterly service.

On time, friendly, and checked in with us to see what our problem areas were. Always recommend using Point Pest, they guarantee their work and have been using them for multiple years now.

Chad did great work as always.

Levi always does a great job and he is so knowledgeable about all aspects of his profession! Thank you Pointe Pest!

Very thorough work. Professional and cordial.

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Stephen was very thorough and helpful!

Kevin is always on time and on point. He has great Communication and knowledge of the needs of his customer. When he comes to my house he knows what to do and where to go. I appreciate him.

Did honest work!

Friendly guy, explained the service and answered my questions. Very nice!

Josh is the best! He's thorough, professional, and is always willing to answer any questions you have or provide information on available new services.

I have missed Pointe pest control. They do an excellent job and the techs are very nice. Mathew was very understanding about what we needed at our house and he respected it. Thank you Mathew.

Kenneth always does a great job! Very professional and personable. We really appreciate him! Thank you 😊

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.

Very nice and personable and professional! Quick service, yet thorough, took care of specific areas I saw black windows in!

Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!

Good job. Thanks

Kevin always does a great job and is so nice. Great hire Pest Point.

Great service

Brandon did a great job. Observed him going all around the house knocking down cobwebs, even around outside light fixtures. Then sprayed around house eves and foundation. He greeted us at the front door and was very courteous and pleasant. Point Pest Control should be proud of this employee.

Jacob was very friendly and very knowledgeable and explained what he was going to do and how it would work he also took care of our yellow jacket nest, And explained that it was safe for pets and people we started a service plan with point pest control hope we Get Jacob as our technician next time

Always courteous and professional. Alerted me to a wasp nest near my garage.

I’ve been using Pointe Pest for 3-4 years now. Wouldn’t go with anyone else. Crystal is the best!

This was a quarterly service to mostly control spiders.

Chris was polite, professional, provided the service we requested, and efficient.

Samuel did a great job!

Matt was very poopy, professional, and courteous. He did a good job. We would be happy to have him back out to service our house anytime.

He is great..

Crystal does good work, explains what she is doing, and takes the traps away!

Crystal always does a fantastic job. Very thorough, always upbeat and friendly, and very fast. The best exterminator on the crew!

Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!

Excellent service of checking all that was seeded.

Jacob didn’t fail us—as usual a great job!

I had Reyavoni Carter out to my house from pointe pest control. She was so informative,friendly and thorough. I am very very happy with the service she did for me. I highly recommend this company for service.

Samuel is kind enough to call and graciously communicate, but does not drag on during the service time. Thank you!

Adam K. did amazing work! Went above and beyond for us and even treated our pump house in our front yard. Gave us some great tips as well to further drive the pests away on top of our service. Can’t thank you enough!

We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are… Read full review

Kevin worked around our schedule!! That was amazing 👏

Adam Technician explained service asked about current condition. Treatment was quick explained where rodent problem was explained areas they would treat. Great job

Excellent service! very professional and on time! Highly recommend!

Adam was great. Did a good job at explaining everything and taking the time to answer my questions.

Michael Hopkins was professional and very thorough. He explained everything in detail and let us know what was going on and what we could expect. I would recommend the service to anyone.

Great gentlemen showed up to my home today and were punctual and very professional.

We have used Pointe consistently for many years. Robert has been our tech for several of those years. We have been very satisfied with the service. Robert does a very thorough job for us; he's very professional. We appreciate him.

Rachel was on time and professional. She offered advice for keeping troublesome insect populations down. Very pleasant demeanor.

Samuel seemed to do a thorough job and was pleased with his work.

Jonathan was very professional, quick, and answered all my questions! Thanks!

Tony did a great job. Quickly provided pest control services both kindly and professionally.

Very happy with the pest control and great customer service by Adam

Prompt, courteous and professional, Kevin explained everything he was going to do and then did it in an efficient manner.

Jacob was very professional and personable. We chatted for a bit about the services and then he completed the work in short order. No problems or concerns. Update 6/15/2024 Chris has been coming to our house for a while now and is always pleasant, helpful, and completes the job quickly! Update 2: 6/14/2025 Steven… Read full review

Jacob was great and explained things clearly. The initial treatment didn’t take very long and it’s nice to have our backyard taken back from the wasps.

As per usual Samuel did a wonderful job!

Josh G is awesome! He always calls prior to coming by and is very helpful and professional anytime I have questions or concerns. I highly recommend Pointe Pest Control.

Alex serviced our home exterior today and did an excellent job. He was very thorough and explained what the product does. He also answered a couple of questions that I had.

Matthew did an excellent job for us. Very thorough and much appreciated

Very fast very professional

They do a great job. They are very caring, responsive, and respectful. Highly recommend.

Great service, called ahead so I could secure my dogs. Greatly appreciated!

wasn't at the residence, but never have a issue with Pointe Pest. Good job everyone

Jake and I had a brief conversation to discuss my concerns about the protections Jake could implement to protect our mason bees. We came up with a very satisfactory solution! He's a terrific representative for Pointe Pest Control!

Crystal comes out every 3months and sprays for all kinds of insects. Since she has started we’ve never had any issues. I highly recommend crystal to anyone. She is very knowledgeable, professional, and thoughtful in making sure the gate is always closed when she is finished. I always look forward to seeing her on… Read full review

New service man. He didn't let me know he was here. Previous service man always discussed what would be done. Not sure if he sprayed garage.

Our technician Joshua Gonzales is the best. I never worry about spiders and other pests. He is very knowledgeable and professional.

Reyavoni is awesome, as usual. Not only do we like the work she does and her friendly demeanor, but our dog adores her.

Steven was very helpful and pleasant, thank you!

These guys were great. Crystal came out and took care of everything. Above and beyond my expectations...I live in the woods and have no spiders or bugs in my house to worry about.

Jonathan was great, did a great job and zero insect issue.

Came to the door to let me know that he was starting. He did a great and professional job.

Very professional and kind. Jacob did a great job treating our new home.

Brandon came to the door and asked about my needs. He was very knowledgeable about rodents and said he would put fresh bait in my Pointe Pest traps.

Professional, kind, got the job done quickly.

Thank you. I realised was to be out today. My doorbell is not working in my security system . But shows video he was at door. Thank you

Pointe Pest and their technicians never disappoint. Today our technician, Brandon, arrived at our appointed time and greeted me with a smile. He checked in to see if we were experiencing any issues or had any concerns he should address at today's servicing. I showed him the layout of our property and he got right… Read full review

I have nothing but good things to say about this company and their technician, Levi! Levi is very personable and professional! THE BEST!!

Our technician was kind and very courteous. He was very helpful and informative. Always does a great job. Definitely continue to use this service

We have used them on a quarterly basis and also spot treatments and I am always impressed! Every single person has been professional, respectful of our home, and prompt with service. Not to mention the great customer service when I call to schedule an appointment. Highly recommend!

We’re pleased with the great job today.

Earl Bauman was great and knowledgeable. Thank you

Jason from Point Pest Control has done a good job spraying our house for pests. He was very friendly and professional.

Service with a smile and friendly.

Dakota was very nice and did a great job.

Seth was very pleasant and professional and got the job done in a very timely manner

Excellent service- quick, friendly, excellent service. Dakota (the tech) was careful not to let my dorky pup out.

Josh is always courteous, professional, and reliable. Great representative for Pointe Pest Control.

I’ve been using Pointe for years and am very happy. Jacob is efficient and friendly, and lept me apprised of activity in the mouse traps, and I hat to look out for. I’m very happy with his work.

I found Roy to be extremely professional.

Pointe has been treating our home for several years, and they are always professional, knowledgeable, and happy to return if an ant-vasion arises. Great customer service both in my home and on the phone. I highly recommend Pointe Pest Control!

Great service Very friendly young man. Care about all my concerns..So happy with the company..

Reyavoni Carter Earl Bauman

Kenny was very apologetic about the fact that I asked the office to let me know when he would be here; I never got the message. He told them, but It wasn't passed on to me. Very professional and nice.

Levi was very thorough and friendly yet professional.

Crystal always takes care of our concerns and gives us excellent information to help us with critters😊 She's the best!

The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he… Read full review

Chris does a great job and always very friendly. He’s been servicing my house for a long time many years.

Thanks for the great service, Eric. We really appreciate the fast, thorough, and very professional service we receive with Pointe Pest Control. You showed up right when you said you would and got the job done. Thank you!

Point Pest Control staff are friendly, professional, and efficient. Robert is no exception. POC does a great job and their services are a great value.

Nice and easy! Great service

Was not home but am confident the service was good!

Robert does a good job explaining what he will be doing.

Excellent service!

Kenneth always does a great job! He is professional, polite and friendly. Appreciate his customer service!

Chris Rameris just did our usual service. As he always does,he did an excellent job! He is a credit to your company.

Levi was friendly, professional, and explained everything knowledgeably. Highly recommend.

Derham did his work efficiently and quietly without disturbing us

Always friendly and professional service.

Jonathan is wonderful. He’s familiar with our property and needs and always makes sure my concerns are addressed.

Crystal is the best!!!! Very professional, knowledgeable and extremely thorough!

Always on time, thougtful and thorough

Friendly and efficient!

Chris has always been very professional, answers your questions then gets busy and gets the job done. Thank you Chris :-)

I appreciate you guys and your great follow up!! Quality of work is always tip top!!

Reyavoni is very thorough. We appreciate her communication and informative follow up she provides. It’s obvious she takes her job seriously and wants to provide outstanding service!

Reyavoni Carter is the best! We always enjoy seeing her smiling face and appreciate her time and services. Thank you Reyavoni.

We were extremely happy with your service. Jacob went above and beyond. He was sure all our questions were answered and needs met before leaving.

Always a great representative of Pointe! On time, does a great job and is thorough.

Very helpful, knowledgeable and thorough.

Kevin was very personable and thoural. He left me something to trap fruit flies that worked really well as well as treating the outside for stink bugs. That was in addition to the normal things the techs usually cover. I was very pleased.

Josh was very thorough and professional. He is a great asset to PPC. Great job Josh, Thank you, Jeffrey and Reeca

Dalton did an awesome job. Great customer service!

Andrew was very informative and helpful

In our area and based off of our experience with Pointe Pest, they are very pleasant to deal with! They always ask if there are any areas of concern and go above and beyond.

Great service to a variety of needs today. He even inspected our crawl space. We have used Pointe Pest Control for several years and highly recommend them.

Ken texted me about what I was concerned with for this service and made sure to complete my request. I am pleased with his professionalism. Juliet

Jason is awesome! He’s super friendly and quick. He also always remembers to close the gate after servicing to ensure our pups stay safe in our yard. Thanks Jason!

We moved to a house with a good size yard so I called to restart our services but in a different area of Eugene. Jacob came out and went over everything that he was going to do and how the services work. Very nice, professional and thorough with the spraying for bugs and cleaning up the webs and things. Thank you

Very impressed with our service! So glad we switched!!

Jonathan was very informative regarding some mice issues we were having. He did an excellent job! He was very professional and thorough!

Roy was on time and efficiently took care of our home for our quarterly pest prevention.

Jonathan was very nice and did a great job!

Always informative, helpful, and quick professional service. Reassuring and happy to be in good hands. Thank you!

I wasn't home at the time of service. I can only trust it was done.

Very thorough with treating every issue. The best tech on your team.

Very professional and worked around us and the dog.

Great customer service, always willing to listen and take care of any issues we may be having.

Earl was very professional, and listened to our concerns .

Ray sprayed for bugs at my house and did an excellent job and was thorough.

Elliot showed up on time, explained everything, did a great job and was very personable! Would definitely recommend.

Dudes great. Very personal and knows his stuff !

He did what ever we asked him to do. Thank you.

The tech was very thorough after we talked to him about our experience and how we were considering cancelling your services. He apologized for our past technician not following through with our request and told us we could request that he be our ongoing technician. He then proceeded to do his job the way we were… Read full review

Ken is always friendly, professional and diligent in his work. Easy to talk about any changes.

Crystal is wonderful! She is always kind, thoughtful, thoroughly professional, she listens! I am so glad she is the one who takes care of our house. I can trust her judgment and work.

Kenneth arrived promptly, was very professional, and listened to my questions and comments. He then went about with treatment on the exterior of the house until he advised me he had finished and explained what he did. Great! Very happy with Pointe Pest Control and Kenneth.

Chris was patient and thorough

Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!

Steven was great! He helped address our issues and was very kind to our kids when they would randomly go out to see him!

I appreciate getting a phone call when they come out for service so I can share my concerns even if I’m not home.

Very friendly and informative staff. Up front with pricing and expectations. Always willing to concentrate where I ask and come out if I pressure wash.

Chris is quiet but always has a smile and communicates well. . He remembers our problem areas and treats accordingly. I swear we live on an ant hill! But they are no longer inside. Chris is always good to work with.

Excited that Tony's team could come out on the same day I called. Very pleasant and professional guys.

Addressed my “bug” concerns quickly and efficiently. Friendly, polite and did job very well!

Angel serviced our house today and he was very personable and professional. Thank you Pointe Pest.

Michael respectfully called and told us he would be later than expected. When he arrived he told us what he was going to do and gave us some traps to use before efficiently spraying the inside and outside of our house.

Robert is great to work with. He's professional, personable, and informative. He's wonderful about giving us a heads up, so we can put our dogs in the house, dealing with our dogs when he's inside the house, and gives us the information needed about keeping them safe. He does a good job getting rid of spiderwebs,… Read full review

My tech was very nice, he answered a few questions for me in a way that I could understand! Very polite young man!

Sam did a wonderful job at our Airbnb. He was very thorough and complete and explained things extremely well. Pointe Pest Control and all of its technicians have been exceptionally helpful and professional over the past several months. We highly recommend them!

Reyavoni was very informative and professional. She is an asset to your company.

Grant was super polite and thorough. Thank you!

Our technician Chris is great about talking me through products he uses and reminding me that I’d we have a problem between visits all I have to do is call and they will get me another treatment. Been with POINT for about 4 years now and am very happy with the service.

We are loving the results of your service. Elliott was professional and quickly did his work around our house.

Ray came out for his regular outdoor treatment, and assessed another issue. He communicated well and advised he was referring the matter to another department. I always like seeing Ray come on service days!

We have used this company going on 2 years. They have also done a great job.

Have used Point Pest Control in the past and have come back to their services again. Technician who did service was knowledgeable and efficient at his job.

Levi is wonderful to work with.

Chris is always very friendly and works efficiently to keep the bugs and rodents away.

Mike was fast and thorough, giving me updates on all the bait stations, traps, and bug spraying, which I greatly appreciated!

Our tech was courteous, informative, and thorough.

Crystal does a great job everytime she services us. She goes above and beyond.

Always can expect on time service and professionals

Great Service by Ray

We love Point Pest!! Especially grateful that they close and secure our gates when done. Our gates aren’t easy to close - but they get it right and our dogs stay safe! Thank you Steven Z!

Kevin does an outstanding job. We’ve seen a tremendous change in insects and bugs and wasps and yellow jackets as well as mice activity since using point pest control.

They are a great service to have

Excellent services. Ray goes out of his way to provide the best service.

Helpful, friendly, prompt, informative!

Angel showed up to complete my service this morning. It was already very hot out and he still had a smile on his face and didn't take any shortcuts!

Very good work !

Pointe's Maysee Mou has serviced our home for 2 years and cannot say enough about his professionalism and fine work that he completes here. Maysee is far superior to any service rep that I have come across in the same profession. Highly recommend him and Pointe for pest control needs around your home.

Excellent work!

We had an awful ant problem after we bought our house. Pointe Pest came out the next day after I called, identified the problem and did treatments shortly after. We’re so happy those pesky ants are gone and we so value their service and how professional they are!