How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREPointe Pest Control - Albany
Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Albany for 8 kinds of job.
Pointe Pest Control - Albany for bug & insect extermination
Clear ✕All 488 Google reviews tagged “Bug & insect extermination” · showing 80
Pointe has always been responsive when I need them. They my regular seasonal treatment but also any time I need them in between. They sure help us keep our home clean and clear from pests. Even when the bugs keep persisting. I believe their younger a lot more value then what you pay for the services. It is worth it.…
Ben is thorough & listens & carefully follows our requests of where to treat & where we do not want treatment!
First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.
New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.
We’ve Ben with Point for 5 years. They treat our yard every 3 months. We’ve never seen more than 3-4 bugs inside in that 5 years.
The agent was very helpful & completed the service lpromptly.
Very nice people !! Quick and efficient!!
Showed up early and was super friendly
I received service for ants. I had to have them return for another treatment. The sugar ants are gone but now I have bigger ants and lots of spiders in my house. I had an unexpected expense come up and called Pointe to cancel my account. They refused to give me a refund of the 2 payments I made for upcoming…
2 to 3 years of quarterly service. Absolutely no complaints. Friendly & professional techs.
Great and promt service. Friendly and knowledgeable agent.
Crystal has been coming to service my house since I started working with Point Pest Control and I really like her! I left for work shortly after she arrived and she did all that I asked so that my house was secure when she left. She was coming out for a treatment between the last and the next regular service because…
Josh has been to our place before and is always very polite and positive. He goes the extra mile, for example ... he knocked down a small bees nest under the eve of our shop that is over 20 feet with out being asked to! He is a good technician. Pointe is lucky to have him.
Daniel was so professional and kind. He explained everything very well and was very respectful of our home.
I was able to get my house sprayed for seasonal spring insects the day after called! The service itself was quick and I loved that they use a product that is kid and pet safe! Aleq was knowledgeable, efficient, and super kind to my two kitties. Thanks!!
I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the…
Very professional and polite.
Very friendly and polite technicians!
He did a thorough and fast job
Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌
Brenden is always good at communicating when he’s on his way, polite and does a thorough job whenever he is here…we appreciate you Brenden!
Josh Gonzales is friggin awesome! Very professional and kind and does a very very thorough job. We 120% recommend
Point pest control has always thoroughly taken care of my home and yard.
Mike does a great job and is always positive and courteous. I appreciate Mike checking in she. He arrives and attention to detail.
Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.
Israel was great, friendly, professional and answered all my questions. He made sure to hit every area I asked and more. Happy to work with him and Pointe Pest Control. Thank you Israel!.
Always gets the job done!
We have been working with Pointe Pest Control for close to 2 years and we have had great service. They send email and text notifications prior to their visit so you know they will be there and wanting to know if you are having any issues they need to be aware of before their visit. The technicians are always pleasant and respectful.
By far the most competent and punctual pest control company I have ever worked with in 40 adult years!
Great service from a great customer. Israel help me keep my home pestfree
Prompt and professional and haven’t seen anything but one tiny bug since the service started a month ago, where previously they were a constant presence.
Kevin M. did a fantastic job. We are very pleased with the work!
On time, respectful service,
Matt is a nice guy, did his job well and it didn’t take him that long to complete.
Thank you, Josh Gonzales for the excellent pest control treatment. You are always so willing to answer our questions. Very much appreciated.
Crystal is always friendly, professional and thorough. I feel my property is cared for and pest free. Very knowledgeable.
Crystal is our tech and she is so great! Great company, the customer service is really great.
Cheerful and thorough service, as always.
Josh Gonzales is very thorough, takes the time to investigate and discover, and then to explain options. He is very considerate. He does an excellent job. He is available when needed. We do a quarterly service.
On time, friendly, and checked in with us to see what our problem areas were. Always recommend using Point Pest, they guarantee their work and have been using them for multiple years now.
Chad did great work as always.
Levi always does a great job and he is so knowledgeable about all aspects of his profession! Thank you Pointe Pest!
Very thorough work. Professional and cordial.
Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!
Stephen was very thorough and helpful!
Kevin is always on time and on point. He has great Communication and knowledge of the needs of his customer. When he comes to my house he knows what to do and where to go. I appreciate him.
Did honest work!
Friendly guy, explained the service and answered my questions. Very nice!
Josh is the best! He's thorough, professional, and is always willing to answer any questions you have or provide information on available new services.
I have missed Pointe pest control. They do an excellent job and the techs are very nice. Mathew was very understanding about what we needed at our house and he respected it. Thank you Mathew.
Kenneth always does a great job! Very professional and personable. We really appreciate him! Thank you 😊
Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job
Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.
Very nice and personable and professional! Quick service, yet thorough, took care of specific areas I saw black windows in!
Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!
Good job. Thanks
Kevin always does a great job and is so nice. Great hire Pest Point.
Great service
Brandon did a great job. Observed him going all around the house knocking down cobwebs, even around outside light fixtures. Then sprayed around house eves and foundation. He greeted us at the front door and was very courteous and pleasant. Point Pest Control should be proud of this employee.
Jacob was very friendly and very knowledgeable and explained what he was going to do and how it would work he also took care of our yellow jacket nest, And explained that it was safe for pets and people we started a service plan with point pest control hope we Get Jacob as our technician next time
Always courteous and professional. Alerted me to a wasp nest near my garage.
I’ve been using Pointe Pest for 3-4 years now. Wouldn’t go with anyone else. Crystal is the best!
This was a quarterly service to mostly control spiders.
Chris was polite, professional, provided the service we requested, and efficient.
Samuel did a great job!
Matt was very poopy, professional, and courteous. He did a good job. We would be happy to have him back out to service our house anytime.
He is great..
Crystal does good work, explains what she is doing, and takes the traps away!
Crystal always does a fantastic job. Very thorough, always upbeat and friendly, and very fast. The best exterminator on the crew!
Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!
Excellent service of checking all that was seeded.
Jacob didn’t fail us—as usual a great job!
I had Reyavoni Carter out to my house from pointe pest control. She was so informative,friendly and thorough. I am very very happy with the service she did for me. I highly recommend this company for service.
Samuel is kind enough to call and graciously communicate, but does not drag on during the service time. Thank you!
Adam K. did amazing work! Went above and beyond for us and even treated our pump house in our front yard. Gave us some great tips as well to further drive the pests away on top of our service. Can’t thank you enough!
We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are…
Kevin worked around our schedule!! That was amazing 👏
Adam Technician explained service asked about current condition. Treatment was quick explained where rodent problem was explained areas they would treat. Great job
Excellent service! very professional and on time! Highly recommend!
Adam was great. Did a good job at explaining everything and taking the time to answer my questions.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1156 | $76–$246 |
| Spider extermination | 1136 | $58–$136 |
| General pest inspection | 775 | $63–$126 |
| Hornet & wasp extermination | 686 | $81–$246 |
| Bug & insect extermination | 487 | $71–$144 |
| Rodent extermination | 478 | $75–$323 |
| Home inspection | 239 | $68–$161 |
| Bee extermination | 182 | $184–$371 |
