How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREPointe Pest Control - Albany
Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Albany for 8 kinds of job.
Pointe Pest Control - Albany for flea & mite extermination
Clear ✕All 120 Google reviews tagged “Flea & mite extermination” · showing 100
Great and promt service. Friendly and knowledgeable agent.
Jonatthon was on time and very pleasant. He explained the entire process answered all questions. I am glad he is the person who will do our follow-up service. Thanks Jonathan!
Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job
Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all
Very friendly and professional. Everyone should use them! They always do a great job.
Thank you Joshua great job and extremely friendly 🤗
Prompt, courteous and professional, Kevin explained everything he was going to do and then did it in an efficient manner.
Came quickly and very thorough. He did as requested. With no one around. Love the service!
New service man. He didn't let me know he was here. Previous service man always discussed what would be done. Not sure if he sprayed garage.
Prompt, through and we'll done
Crystal was very respectful of my organic vegetable and fruit garden, only spraying the house and storage shed as I asked, I enjoyed having her in my garden.
The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he…
Very nice
Jonathan was very polite, informative and on time!
Chris was patient and thorough
Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!
Angel showed up to complete my service this morning. It was already very hot out and he still had a smile on his face and didn't take any shortcuts!
Ponte did a great job. On time and finished in a timely manner. Very clear on process and easy to understand. Thank you!
Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.
My tech was knowledgeable, professional, courteous, kind if I could give him 10 stars, I would the company itself reasonable rates. Thanks guys.
Brandon was kind, professional, and expedient. He made sure to put shoe covers on before entering our home. Pointe Pest Control is fantastic! Our house is web free and insect free! Thank you for your excellent service!!!
Reyavoni Carter is very friendly and ver helpful. Thank you
Great service. Great prices. I definitely would use them again. And the guy they sent out (Kevin) was a Cat Whisperer. I have cat's and the last cat was not cooperating. He walked into the bathroom where Patches was hiding whispered to her and picked her up and got her into her carrier!
I'm a property manager and I worked with Joe when he came to do a follow up service for one of my tenants. He was extremely helpful and professional! :) I highly recommend Pointe Pest Control
Great customer service by Reyavoni. She helped pick the appropriate treatment for our home with pets!
Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!
Reyavoni was excellent. Great personality and very professional.
Reyavoni carter Jesse Tomlinson They are awesome and very professional, they let me know what they were doing and why they were doing it to get rid of our ant problems
Rafael and then Kevin explained everything thoroughly and we’re quick and very polite.
Mikala does great work
Great
Reyavoni Carter is always so kind and does such a great job with spraying our house! She’s the best!
Your agent was very knowledgeable and very professional. She does a great job each time she comes here. Reyavoni Carter
Reyavoni carter
We’ve used them for a few seasons so far and have been pleased with the service and results. Today Jason did the service and was super nice and thorough. he saw I had dogs and he made sure I knew the after care for them.
David and Brandon helped us out at my work today & was able to fix our problems quickly and effectively. Thank you guys for your hard work!
Exterminators David Fry and James Lewis did a wonderful job fixing the infestation in my property! 11/10 would recommend to anyone with bug problems! Haven’t seen them since!
Thank you Pointe Pest Control and Rancesom particularly, for a thorough and responsive visit. I am very pleased with your service and will recommend it to my friends.
Shedree was excellent! Very friendly and professional
Colt was great! He came right on time although there was an 11-1 pm window, was very professions and very very nice. Couldn’t have gone better! Thank you!
The pest control Operator from Pointe Pest Control, Colt, arrived on time, explained the services included and got right to work. He explained each step as he worked through the inside and the outside of the house. He was friendly, polite and competent.
Chris and Matt I think he the one that signed me up thay were great about telling me everything thay did and telling me that it wont hurt my dogs the stuff that was sprayed thank you keep up the great work
Professional sales offer and service delivery.
Very profession and prompt. Explained contract and billing throughly and answered all my questions. Allowed me to tailor my service due to my having an elderly dog that is in the backyard a lot. I have only had one service so far but would recommend.
Reyovoni does a great job. She is polite and friendly and very knowledgeable.
Ken came out today to perform our 30 day follow up service after the first treatment. It was awesome, Ken is professional, courteous, and knowledgeable. Pointe Pest control will continue to get my business and will be highly recommended to everyone I know. Great job guys!
A lovely voice answered my call & took info. We had barely hung up when Chris called me back to give me info as a new customer. I was shocked when they had an opening to come out the same day I called. Jason finished his previous job ahead of schedule & called to ask if it was OK to come a bit early. How often does…
Thanks to Marcus for his detailed work. Listened to my concerns.
Mikala was professional and right on time. New customer and so far so good.
Thank you Jason from Pointe pest control. This guy is amazing and I would highly recommend him. He went above and beyond. Thank you for your hard work and your professionalism.
Jason did an amazing job.. He was friendly and curtious and informative about service and products he used. Excellent job and attitude.
Pointed Pest Control staff are very professional. They are polite and take time to make sure all your needs are taken care of. I highly recommend them!
Joseph was very personable and friendly. Did a great job.
Service was fast and great. Jason was very professional and made sure we didn't have any questions or concerns before he left. Would recommend Pointe Pest Control and Jason to anyone interested or in need of pest services.
They show up and do there thing and are bugs in the house are down to almost nothing
The two guys who came out were awesome, I emailed early in the morning and they were out to inspect and treat before the end of the day. Wonderful service. Thank you Colt!
The technician Wyatt did a great job servicing the outside of our home and informing us of possible problem areas we may have regarding crawlspace entry points. I am very happy with the service provided.
Lily, Jake and Blake were the best. Simple, clean, professional and totally painless. I would recommend for all of your pest needs.
Christian did a great job, he was friendly and professional.
Trevor and Garrett stopped by today to see if we wanted to have our home initially sprayed and done quarterly. Their politeness and professionalism sold me on signing up. Trevor was very thorough in explaining the process to sign up and fit us into a same-day time slot. Our technician Garrett came by and fully…
Pleasant people delivering a great service at a value price!
Colt did a great job and was very professional. Look forward to no more pests.
Very helpful and informative I highly recommend Josh for your service with Pointe pest control.
The staff is always friendly on the phone and in person, and they do a reliable and thorough job!
Caleb was awesome! Thanks
Mausee was awesome!! Glad I chose them.
The service technician was professional, personable, listened to my requests, offered suggestions and did a thorough and speedy service. I hope he continues to be our service person.
Jonathan sprayed outside for bugs. He rebated the rodent boxes outside. We discussed if inside spraying was needed at this time. We also talked about the need for an indoor mouse trap I an area. He set these traps and explained what to do if a mouse was caught. Very knowledgeable and polite man.
Josh was great, so far all our appointments we have had great service. and so far "Ants" which were our main issue hasnt came back. Hopefully they wont start again during the summer time
Errick was great service and very friendly! Shedree was great and friendly!
Excellent service. Polite employees. Friendly courtise. Reliable.
Very professional and helpful! Would definitely recommend.
I have used Pointe for several years. They come out every quarter and brush down webs, treat for pests. I never have to worry. Always a good job.
Great service, professional and accomdating. Thank you!
Joseph was early which was great as I had an evening appointment time scheduled. Was thorough, professional and got rid of all the spiders on the outside of the house and sprayed the dickens out of the interior in case any of their cousins had happened to move in.
Colt was very professional.
joseph was very professional and thorough, glad you came by tonight!
Josh was quick and professional. Great oeople
We're very pleased with Pointe Pest Control. Joseph was here today. He sprayed outdoors and treated the yards well as check the traps that are installed around the house. He also sprayed the kitchen and both bathrooms. Thank so much! 9-17-20
Dalton did a great job
Matt showed up to tell us about the service. He was very personable. He made us feel very relaxed and answered the 1000 questions and gave us a discount. The next day, we had our first scheduled treatment with Brandon. Brandon was very nice and professional. He addressed all my concerns about the chemicals and…
Josh came by this evening for our initial treatment. He was prompt, informative, clean, and polite. We did a walk around the house and inside also to show him the areas of concern. Josh explained the process clearly and answered my questions. After that he went to work. He started by doing a complete sweep of the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1156 | $76–$246 |
| Spider extermination | 1136 | $58–$136 |
| General pest inspection | 775 | $63–$126 |
| Hornet & wasp extermination | 686 | $81–$246 |
| Bug & insect extermination | 487 | $71–$144 |
| Rodent extermination | 478 | $75–$323 |
| Home inspection | 239 | $68–$161 |
| Bee extermination | 182 | $184–$371 |
