Pointe Pest Control - Albany

Ben is thorough & listens & carefully follows our requests of where to treat & where we do not want treatment!

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.

It's was a very friendly and pleasant interaction from the first knock on the door to the summary of actions taken at the end of service call.

Always professional. Always great service.

Crystal has been coming to service my house since I started working with Point Pest Control and I really like her! I left for work shortly after she arrived and she did all that I asked so that my house was secure when she left. She was coming out for a treatment between the last and the next regular service because… Read full review

Great comprehensive service

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the… Read full review

Very professional and polite.

We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.

Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy… Read full review

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Levi treated especially for ants entering the laundry room area.

Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌

Brenden is always good at communicating when he’s on his way, polite and does a thorough job whenever he is here…we appreciate you Brenden!

My technician Odin was professional, thorough, and did a great job! I'm always happy with the service.

Jacob was very friendly with a contagious positive attitude. I felt comfortable immediately letting him on the property to do his tasks. Timely and good communication.

Mike does a great job and is always positive and courteous. I appreciate Mike checking in she. He arrives and attention to detail.

Tom was great!

Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!

Arlo always does a great job 😊

By far the most competent and punctual pest control company I have ever worked with in 40 adult years!

Great service from a great customer. Israel help me keep my home pestfree

Kevin M. did a fantastic job. We are very pleased with the work!

Very knowledge. Took the time to discuss my needs.

On time, respectful service,

Jacob did a great job! I trust the technicians to come in without my being home and know that everything will be done perfectly! This time he reset traps in the crawl space that had been removed for remediation and was courteous and helpful (pointed out a potential access point in the garage that had been made during remediation.

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Crystal (our Pointe Pest Control tech) is always knowledgeable, friendly, and adept at troubleshooting any potential problems.

Crystal is our tech and she is so great! Great company, the customer service is really great.

Josh Gonzales is very thorough, takes the time to investigate and discover, and then to explain options. He is very considerate. He does an excellent job. He is available when needed. We do a quarterly service.

Jacob was a very pleasant and respectful young man. He had to come into my house to cross over to the deck and he put booties on and that tells me he respects my home as well.

Levi always does a great job and he is so knowledgeable about all aspects of his profession! Thank you Pointe Pest!

Very thorough work. Professional and cordial.

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Friendly guy, explained the service and answered my questions. Very nice!

Prompt And efficient service as well as very informative.

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

Jacob B was very thorough and professional and addressed all my questions and explained all my questions, checked the areas out for future concerns that I had.

Always very detailed and communicative