How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty63−3.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPointe Pest Control - Albany
Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #146Position by Experts Score among all companies we track in this category. of 250 wildlife removal services · 4.9★ from 5,912 Google reviews
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Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Albany for 8 kinds of job.
Pointe Pest Control - Albany for general pest inspection
Clear ✕All 777 Google reviews tagged “General pest inspection” · showing 420
Ben is thorough & listens & carefully follows our requests of where to treat & where we do not want treatment!
First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.
New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.
It's was a very friendly and pleasant interaction from the first knock on the door to the summary of actions taken at the end of service call.
Always professional. Always great service.
Crystal has been coming to service my house since I started working with Point Pest Control and I really like her! I left for work shortly after she arrived and she did all that I asked so that my house was secure when she left. She was coming out for a treatment between the last and the next regular service because…
Great comprehensive service
I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the…
Very professional and polite.
We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.
Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy…
Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.
Levi treated especially for ants entering the laundry room area.
Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌
Brenden is always good at communicating when he’s on his way, polite and does a thorough job whenever he is here…we appreciate you Brenden!
My technician Odin was professional, thorough, and did a great job! I'm always happy with the service.
Jacob was very friendly with a contagious positive attitude. I felt comfortable immediately letting him on the property to do his tasks. Timely and good communication.
Mike does a great job and is always positive and courteous. I appreciate Mike checking in she. He arrives and attention to detail.
Tom was great!
Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!
Arlo always does a great job 😊
By far the most competent and punctual pest control company I have ever worked with in 40 adult years!
Great service from a great customer. Israel help me keep my home pestfree
Kevin M. did a fantastic job. We are very pleased with the work!
Very knowledge. Took the time to discuss my needs.
On time, respectful service,
Jacob did a great job! I trust the technicians to come in without my being home and know that everything will be done perfectly! This time he reset traps in the crawl space that had been removed for remediation and was courteous and helpful (pointed out a potential access point in the garage that had been made during remediation.
Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.
Crystal (our Pointe Pest Control tech) is always knowledgeable, friendly, and adept at troubleshooting any potential problems.
Crystal is our tech and she is so great! Great company, the customer service is really great.
Josh Gonzales is very thorough, takes the time to investigate and discover, and then to explain options. He is very considerate. He does an excellent job. He is available when needed. We do a quarterly service.
Jacob was a very pleasant and respectful young man. He had to come into my house to cross over to the deck and he put booties on and that tells me he respects my home as well.
Levi always does a great job and he is so knowledgeable about all aspects of his profession! Thank you Pointe Pest!
Very thorough work. Professional and cordial.
Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!
Friendly guy, explained the service and answered my questions. Very nice!
Prompt And efficient service as well as very informative.
Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job
Jacob B was very thorough and professional and addressed all my questions and explained all my questions, checked the areas out for future concerns that I had.
Always very detailed and communicative
Crystal always does a great job. She’s courteous, friendly, and very knowledgeable. We appreciate her thoroughness on every visit. I would recommend Crystal and Pointe Pest Control to anyone needing their services.
Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.
professional, thorough, polite
Kevin always does a great job and is so nice. Great hire Pest Point.
Crystal did a thorough job and was very knowledgeable and answered all my questions thoughtfully and with details. She is an asset to your company…”a keeper”.
Brandon did a great job. Observed him going all around the house knocking down cobwebs, even around outside light fixtures. Then sprayed around house eves and foundation. He greeted us at the front door and was very courteous and pleasant. Point Pest Control should be proud of this employee.
Jacob was very friendly and very knowledgeable and explained what he was going to do and how it would work he also took care of our yellow jacket nest, And explained that it was safe for pets and people we started a service plan with point pest control hope we Get Jacob as our technician next time
Jacob is pleasant and efficient at his job. His work is always done quickly and done right. No pests at this house anymore.
Samuel did a great job!
Matt was very poopy, professional, and courteous. He did a good job. We would be happy to have him back out to service our house anytime.
Crystal does good work, explains what she is doing, and takes the traps away!
I let another company convince me to try them out and boy did I regret that decision. Back to Pointe within two months and Levi again as my technician. Love how Levi treats us, our home and truly cares.
Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!
Excellent service of checking all that was seeded.
Great service from Justin and Pointe Pest Control. Justin reached out before arriving as requested and was pleasant and informative as he performed services.
Mike had great communication and excellent service!
Great experience! Matthew came out and did a great job dealing with our Wasp nest. He answered all of my questions and was very professional. Glad I found you guys!
Adam K. did amazing work! Went above and beyond for us and even treated our pump house in our front yard. Gave us some great tips as well to further drive the pests away on top of our service. Can’t thank you enough!
We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are…
Kevin worked around our schedule!! That was amazing 👏
Brandon was very thorough.
Very friendly and professional. Everyone should use them! They always do a great job.
Thank you Joshua great job and extremely friendly 🤗
Great gentlemen showed up to my home today and were punctual and very professional.
We have used Pointe consistently for many years. Robert has been our tech for several of those years. We have been very satisfied with the service. Robert does a very thorough job for us; he's very professional. We appreciate him.
Rachel was on time and professional. She offered advice for keeping troublesome insect populations down. Very pleasant demeanor.
Samuel seemed to do a thorough job and was pleased with his work.
Tony did a great job. Quickly provided pest control services both kindly and professionally.
Very happy with the pest control and great customer service by Adam
Maysee
Jacob was very professional and personable. We chatted for a bit about the services and then he completed the work in short order. No problems or concerns. Update 6/15/2024 Chris has been coming to our house for a while now and is always pleasant, helpful, and completes the job quickly! Update 2: 6/14/2025 Steven…
Jacob was great and explained things clearly. The initial treatment didn’t take very long and it’s nice to have our backyard taken back from the wasps.
Professional service
Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.
Josh G is awesome! He always calls prior to coming by and is very helpful and professional anytime I have questions or concerns. I highly recommend Pointe Pest Control.
Very fast very professional
wasn't at the residence, but never have a issue with Pointe Pest. Good job everyone
Great customer service!!
So happy with Pointe Pest Control they delivered exactly what we wanted we have been as pest free as possible. Can't be anymore pleased!! Thanks JD!
On time,friendly
Came quickly and very thorough. He did as requested. With no one around. Love the service!
Robert was prompt, friendly and helpful. I was impressed with his knowledge as he gave me helpful tips & safety hints for my dog.
New service man. He didn't let me know he was here. Previous service man always discussed what would be done. Not sure if he sprayed garage.
Our technician Joshua Gonzales is the best. I never worry about spiders and other pests. He is very knowledgeable and professional.
Adam is amazing! He is so good at his job and answering all my questions. He is also great with my dog.
Reyavoni is awesome, as usual. Not only do we like the work she does and her friendly demeanor, but our dog adores her.
Steven was very helpful and pleasant, thank you!
These guys were great. Crystal came out and took care of everything. Above and beyond my expectations...I live in the woods and have no spiders or bugs in my house to worry about.
Justin listened and did what I asked! He was very professional, but also very friendly and polite! I have always had great service from Pointe Pest!
Robert was punctual and efficient. Very knowledgeable and respectful. Creepy things under control with the spiders and ants. Thank you
Jonathan was great, did a great job and zero insect issue.
Prompt, through and we'll done
Jackson is a professional. He arrived between the scheduled time. He was able to do the job that was scheduled. He explained everything he would be doing and answered all my questions. Thank you
Fast, friendly and respectful.
2 posts in 1 because I apparently didn’t post the first: 5/6/26 Thorough, communicative, professional, experienced. Need I say more? Approx 3 mo ago: He called first to let me know he was on his way- I couldn’t answer though. Knocked, and when I didn’t come to the door, proceeded with the work. I was on a work zoom…
Came to the door to let me know that he was starting. He did a great and professional job.
Brandon came to the door and asked about my needs. He was very knowledgeable about rodents and said he would put fresh bait in my Pointe Pest traps.
Kenneth was so helpful and quick. I highly recommend pointe pest control ask for Kenneth! They are fast and reasonably priced.
Always very pleasant and knowledgeable! Thanks
Steven did a great job. He was very diligent in his work. Made sure we knew he was there and was very respectful of the property outside cuz he did his job. Overall great experience.
Thank you. I realised was to be out today. My doorbell is not working in my security system . But shows video he was at door. Thank you
We had Adam to our service today. He always does a great job. Nice to know I don’t have to do any of it!
Pointe Pest and their technicians never disappoint. Today our technician, Brandon, arrived at our appointed time and greeted me with a smile. He checked in to see if we were experiencing any issues or had any concerns he should address at today's servicing. I showed him the layout of our property and he got right…
I have nothing but good things to say about this company and their technician, Levi! Levi is very personable and professional! THE BEST!!
Our technician was kind and very courteous. He was very helpful and informative. Always does a great job. Definitely continue to use this service
We have used them on a quarterly basis and also spot treatments and I am always impressed! Every single person has been professional, respectful of our home, and prompt with service. Not to mention the great customer service when I call to schedule an appointment. Highly recommend!
Jason from Point Pest Control has done a good job spraying our house for pests. He was very friendly and professional.
I have used POINTE for 4 plus yrs now. I am very satisfied with the product and the employees. I would recommend POINTE to anyone.
ZACHARY from the Medford office has been here 3x. He's a very pleasant and efficient employee. Took the time to explain things. We appreciate the service we received.
Mike, the Tech, was prompt and courteous.
Roy was very professional and answered the questions we had regarding the chemicals he’d be using. Great job, Roy!
Service with a smile and friendly.
Dakota was very nice and did a great job.
Seth was very pleasant and professional and got the job done in a very timely manner
Steven did a great job! Very thorough and made to sure to address all concerns.
It’s always a pleasure to see Keneth H! He always checks in with us to see if there are any concerns and does a great job. Definitely recommend him and his company!
Kenneth always does a great job
Kevin was very friendly, and knowledgeable. He did his job in a very professional and efficient manner.
Brandon is exceptional and very professional. He's a hard worker and does a great job!
I’ve been using Pointe for years and am very happy. Jacob is efficient and friendly, and lept me apprised of activity in the mouse traps, and I hat to look out for. I’m very happy with his work.
Always very professional and helpful. Never disappointed in their service. Tony was super knowledgeable and able to answer all my questions. Friendly service as well!!
My Pointe tech was fantastic! Very friendly and asked details about any pests we may have seen.
Pointe has been treating our home for several years, and they are always professional, knowledgeable, and happy to return if an ant-vasion arises. Great customer service both in my home and on the phone. I highly recommend Pointe Pest Control!
We love Reyavoni and Pointe Pest!! Their service has been great and we can call anytime in between our appointments to help with any new issues. It has been such a convenient, easy service for our new build home.
Great service Very friendly young man. Care about all my concerns..So happy with the company..
Earl Bauman Very happy with all the work that he did. Totally trust Earl and Point with their work.
Reyavoni Carter
Reyavoni Carter Earl Bauman
Levi was very thorough and friendly yet professional.
Crystal always takes care of our concerns and gives us excellent information to help us with critters😊 She's the best!
Brandon came today to help me identify mysterious bugs in my home. He was prompt, informative and pleasant. Very satisfied!!
Great service.Very happy with this company.Technician did a great job on our house, .Highly recommend this company.
The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he…
Fast friendly and professional service.
Earl B. On time and efficient!
This service is worth every penny! Seth politely introduced himself and was quick and efficient!
johnathan my tecnician is very pleasant ,very professional ,young man
Earl B was awesome and gave us some good pointers for dealing with some of the pests we've been encountering on our farm. 10/10 recommend
Thanks for the great service, Eric. We really appreciate the fast, thorough, and very professional service we receive with Pointe Pest Control. You showed up right when you said you would and got the job done. Thank you!
Our rep Reyavoni C. Is very friendly. But also friendly. She does a good job
Josh was very polite and professional and did a wonderful job knocking down the webs and treating the entire outside area. Excellent customer service!
Nice and easy! Great service
Was not home but am confident the service was good!
Earl was polite and friendly! Thank you!
Excellent service!
Kenneth always does a great job! He is professional, polite and friendly. Appreciate his customer service!
Kevin was fantastic. Friendly, thorough and professional
Levi was friendly, professional, and explained everything knowledgeably. Highly recommend.
Kenny did a Gr8 job. Listened to me about my concerns and went about his business. Careful not to apply around the hummingbird feeders and treated every where else including the garden shed. We have used point pest for several years now and remain pest free.
Reyavoni Carter
The employee for Point Pest Control was on time, professional, and courteous. Did a great job and was good at explaining what he was using.
Jonathan is wonderful. He’s familiar with our property and needs and always makes sure my concerns are addressed.
Reyavoni Carter is very knowledgeable, friendly, and professional. Always makes sure to address any concerns or problems and answer any questions. Text and calls a few days before each visit so that you can reschedule if needed.
Roy was very thorough, I am happy with pointe pest control
Crystal is the best!!!! Very professional, knowledgeable and extremely thorough!
Always on time, thougtful and thorough
Friendly and efficient!
Chris has always been very professional, answers your questions then gets busy and gets the job done. Thank you Chris :-)
I appreciate you guys and your great follow up!! Quality of work is always tip top!!
Reyavoni is very thorough. We appreciate her communication and informative follow up she provides. It’s obvious she takes her job seriously and wants to provide outstanding service!
Reyavoni Carter is the best! We always enjoy seeing her smiling face and appreciate her time and services. Thank you Reyavoni.
Always does a great job. Excellent customer service.
Earl Bauman poilet &very professional. He did the best job than anyone has done.
They treated some ants on the inside and treated the outside. This is the first time in 4 or 5 years that I've had ants inside since I started using them. Highly recommend Pointe Pest Control. Chris often services my residents and is always on time and shuts the back gate!!
Josh was very thorough and professional. He is a great asset to PPC. Great job Josh, Thank you, Jeffrey and Reeca
Great service to a variety of needs today. He even inspected our crawl space. We have used Pointe Pest Control for several years and highly recommend them.
Jason is one of the best in the biz! Very focused on customer service/support. Highly recommend!
Jason is awesome! He’s super friendly and quick. He also always remembers to close the gate after servicing to ensure our pups stay safe in our yard. Thanks Jason!
We moved to a house with a good size yard so I called to restart our services but in a different area of Eugene. Jacob came out and went over everything that he was going to do and how the services work. Very nice, professional and thorough with the spraying for bugs and cleaning up the webs and things. Thank you
Reyovani Carter is excellent- professional, and friendly
Earl did an awesome job at my house today! He came to my door to talk about the job, and was very friendly and personable. I was able to discuss my concerns with him. He also checked in with me when he was finished. I am very impressed!
Always informative, helpful, and quick professional service. Reassuring and happy to be in good hands. Thank you!
Very thorough with treating every issue. The best tech on your team.
Point pest control has done a great job of controlling our pests. From mice and rats to ants and spiders.
Robert is great and very professional. I really appreciate how responsive Pointe Pest is! Great service!
Great customer service, always willing to listen and take care of any issues we may be having.
Adam called prior to arriving. He was polite, professional and thorough in the job.
My daughter said the technician today (October 10, 2023) did not knock. We had a recent issue in a downstairs bedroom with ants and a few very large spiders recently that we were hoping to talk to the technician about. But we couldn’t. The technician said they knocked, but I’m kind of thinking they didn’t.
Earl was very professional, and listened to our concerns .
Ray sprayed for bugs at my house and did an excellent job and was thorough.
Earl Bauman…did a great job..👍
Elliot showed up on time, explained everything, did a great job and was very personable! Would definitely recommend.
Incredible service from Seth O. And Pointe Pest. We’ve been a customer since moving into our home and we’ve always been treated great and their service is awesome. Seth was patient in meeting me as I had to secure our pets and small kids. He looked over our mouse bait boxes and discussed what upticks we’ve had with…
The tech was very thorough after we talked to him about our experience and how we were considering cancelling your services. He apologized for our past technician not following through with our request and told us we could request that he be our ongoing technician. He then proceeded to do his job the way we were…
Adam was very professional.
Ken is always friendly, professional and diligent in his work. Easy to talk about any changes.
Crystal is wonderful! She is always kind, thoughtful, thoroughly professional, she listens! I am so glad she is the one who takes care of our house. I can trust her judgment and work.
Joshua provided friendly professional service in taking care of our property.
Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!
Steven was great! He helped address our issues and was very kind to our kids when they would randomly go out to see him!
Pointe Pest Control, and Joe in particular, are top notch. We’ve been using them for almost a year and we are beyond satisfied. They come out every two months for a maintenance spray around the house and we rarely see any big, ants, etc any more. They’re timely, efficient and effective, and most importantly,…
Reyavoni Carter
Tony was great! Came out and was able to apply pest control to the entire house in a timely manner. We've been doing this for a few years and it really helps keep away pest from the inside of the house.
Chris is quiet but always has a smile and communicates well. . He remembers our problem areas and treats accordingly. I swear we live on an ant hill! But they are no longer inside. Chris is always good to work with.
Home
Excited that Tony's team could come out on the same day I called. Very pleasant and professional guys.
Angel serviced our house today and he was very personable and professional. Thank you Pointe Pest.
Earl Bauman was great and was very thorough with spraying and removing the webs from my home.
Robert is great to work with. He's professional, personable, and informative. He's wonderful about giving us a heads up, so we can put our dogs in the house, dealing with our dogs when he's inside the house, and gives us the information needed about keeping them safe. He does a good job getting rid of spiderwebs,…
My tech was very nice, he answered a few questions for me in a way that I could understand! Very polite young man!
Arlo was on time and very professional. Really knew his stuff. Tristen too!
Adam did a very good job! Fast response time, pleasant and professional.
Reyavoni was very informative and professional. She is an asset to your company.
We are loving the results of your service. Elliott was professional and quickly did his work around our house.
Ray came out for his regular outdoor treatment, and assessed another issue. He communicated well and advised he was referring the matter to another department. I always like seeing Ray come on service days!
Roy O was an amazing technician. He answered all my questions, and was super polite.
Earl Bowman is great!! Timely and professional! Always great for Pointe to make it out!
Levi was very knowledgeable and friendly
Chris always does a great job for us! Very thorough explanations and positive results!
Service was great inside and outside the house
Jacob was great!
Earl is always friendly, personable and helpful, outstanding customer service. thank you
Chris is always very friendly and works efficiently to keep the bugs and rodents away.
Mike was fast and thorough, giving me updates on all the bait stations, traps, and bug spraying, which I greatly appreciated!
Our tech was courteous, informative, and thorough.
Crystal does a great job everytime she services us. She goes above and beyond.
Met Reyavoni my service rep today for our initial meeting and service. She was very nice and helpful. Explaining what she will be doing and recommendations for our home treatment plan. I’m very pleased with her service today.
They always take time to discuss concerns thoroughly, which helps keep our home maintained smoothly. Any concerns or issues we've had, they have resolved quickly and diligently.
Steven Z was polite and took care of our specific area of concern. Thank you
Kenneth was very professional and knowledgeable. Understood our concerns and requests. Would definitely recommend.
Excellent services. Ray goes out of his way to provide the best service.
Angel showed up to complete my service this morning. It was already very hot out and he still had a smile on his face and didn't take any shortcuts!
Very good work !
Reyavoni Carter is awesome and takes care of the whole family. She does an excellent job.
Chris gives great customer service. Always polite and willing to meet when when we can be at the house to let him in.
Pointe's Maysee Mou has serviced our home for 2 years and cannot say enough about his professionalism and fine work that he completes here. Maysee is far superior to any service rep that I have come across in the same profession. Highly recommend him and Pointe for pest control needs around your home.
Excellent work!
Earl bauman Was very nice and perfetional
Professional, friendly and answered all of my questions
Adam was a great technician! Super friendly and professional, we had a great experience with him!
Eriet came out and did a follow up service and helped us track down where the mice were coming from, very helpful this company is great to work with
Earl Bauman was the best technician we have had yet. He was on time and professional.
We have had Pointe for close to 4 years now. They have always been super responsive, we have seen a huge reduction of spiders inside our house. Anytime I call and reach out for a reservice it happens in a timely manner.
Derham was very thorough and gave us lots of great information to help keep our problems at bay.
Chris was excellent and took his time to do a great job around my house. Not only did he treat the house but he also took all the cobwebs down and it looks great. I had not had a chance to do that since moving in, so it was great. Look forward to no more spiders. Thank you Chris!
Jonathan and derham did a great job. Kevin went above and beyond for me today I missed him and he came back to do the things we needed. Amazing Customer service. Awesome company!! As usual Jonathan is the best. Due to traffic he waited for me for a substantial amount of time in his busy day and he greeted me with a smile great guy great Customer service.
Our tech Angel showed up promptly, he was respectful and polite. He listened to my concerns then explained the options to get rid of the ants and spiders. I would definitely recommend Angel and Pointe pest control.
Rancesom was very thorough and professional. I really appreciated his attention to detail and helpfulness. He is friendly and respectful as well.
Walt was an excellent Tech. He is very knowledgeable individual, and very helpful explaining any questions I had. They are a company I trust for years now. Very good communicators. Excellent results! No Pests left !
Eriet did amazing! I'm used to someone only spraying the outside base of the house and inside baseboards. He knocked down wasp nests for us, sprayed the inside and outside of the house, scrubbed off some spider webs. He and his company are definitely one I'm going to be telling friends and relatives about!
Grant provided excellent customer service !!
Earit and Marcus were fantastic! Quickly yet efficiently examined and sprayed the house. I’ve been using Pointe for a few years now and I’m always delighted with their professionalism and skills.
All the employees at Pointe have been great. On time, good communication, pleasant and thorough.
We love Pointe! Crystal is the best! Highly recommend!
Crystal from Pointe is usually the one to come and do all of our pest appointments and she's always on time, thorough and great with our dogs. She even gives our pups treats when she stops in!
Technician was very courteous and professional
Arlo is great!
Arlo, Matt, and Ice came and did an amazing job at finding my pest problem and fixing it.
Jake B. did a fabulous job! Super informed and helpful with getting our ant infestation under control! Thank you for your help
Eriet made sure to do a thorough inspection and did a great job.
Sam and Grant showed up on time and were quick and very professional. They answered all our questions, and were thorough in their knowledge. They were especially patient and great with our new puppy that wanted all their attention! I would highly recommend both of them in the future!
Jake B was very professional!
Eriet was fantastic, informative, professional, and friendly! He did a wonderful job and was attentive to our concerns. 100% would recommend this tech!
Pointe has been great to work with. Our technician, Tony Menza, arrived today and was super helpful. He answered all of our questions and did a great job with his work and explaining the process. Thank you.
Eriet was amazing! He was very thorough and professional. I would recommend him to anyone interested in pest control. Thanks Eriet.
Nice, respectful and got the job done quickly. Awesome service
Rancesom has been here for our treatment again and I want to express my appreciation for his cheerful attitude and good advice.
Did an excellent job. Very professional
Eriet was the one who helped us. He was very punctual, clear with what to expect, clear with his reccomendations, and his customer service was wonderful.
Jacob B & Justin S were at our house today…. They were professional & friendly… and I’m awaiting the results of their great job done!! Thanks you guys!!
Eriet and Jon were very friendly and helpful.
Kevin came out and treated our home. He was amazingly professional and thorough inspecting the home while he sprayed. Explained to myself what he had found and then treated the nests. Very pleased and would recommend.
Great help
Jacob and Justin did a great job, were on time, and we’re happy to answer all my questions.
Eriet and John did a fantastic job of spraying in and outside the house. Very thorough, super informative, friendly and clean! Would highly recommend them for pest control! I forgot the name of the young man that did the rodent part but he too was extremely thorough, informative and friendly! I feel very good with…
Always helpful, always a pleasure. Crystal is my technician and she is friendly, knowledgeable, and very professional. Pointe is a great company!
Eriet, the tech that came out was great and was very informative
Eriet was a pleasure, really good around dogs
Eriet was great, friendly and approachable with questions and professional responses. Would highly recommend.
Great people to work with. Angel knows his bugs and how to kill them
Jacob Bergett Did a good job and I appreciate the professional work and through.
Jason B did a great job
Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.
Eriet was very kind and professional.
Eriet is great. He took the time to explain what he was doing and did a great job with the service he provided. I'd give 10 if that was an option Thank you so much Ruth Carnes
Great service with Pointe! Service was quick, thorough and very nice employees to talk with. Thank you!
Our technician was knowledgeable, polite and on time!
These guys are pros! Quick, friendly, knowledgeable. Highly suggest this team for any bug problems
My tech was knowledgeable, professional, courteous, kind if I could give him 10 stars, I would the company itself reasonable rates. Thanks guys.
Tony was great, helped fix a problem I had with previous issues. Took the time to explain and put me at ease. Great Job
They have always been professional and great at what they do!
Brandon was kind, professional, and expedient. He made sure to put shoe covers on before entering our home. Pointe Pest Control is fantastic! Our house is web free and insect free! Thank you for your excellent service!!!
These guys were absolutely fantastic. The whole process was quick and easy and the guys that came out to our home were so nice, easy to get along with and very professional. I highly recommend!
Very impressive initial service call- Steven Zepeda was efficient, informative, and professional. It’s difficult to imagine a better representative of your company.
Thank you Steven Zepeda for going above and beyond and helping me with my request! 👍👍
Friendly staff, quick response. Jonathan conducted a thorough search of my property for any pest/ rodent infestation, and inspected/serviced the bait stations. Good job!
So impressed with the professionalism and quality of service. They came out the SAME day we called. Our technician, Grant, was knowledgeable, professional and personable. We will continue to use this service and would highly recommend!
Earl Bouman was our tech. Was awesome.
Friendly, personable competent professional service tech.
I have had this company for many years. No matter what infests they are swift to respond. Recently we have experienced a rat problem which has been especially difficult to deal with due to living next to a pond, and in an area where rats are a problem. Pointe Pest employees are unrelenting. I thought service was…
Brandon is courteous and professional. Thank you!
Grant was super nice and was very thorough in his work. Hopefully we can get this rodent out of our vents, thanks to Grant. We will definetly keep receiving services from Pointe.
Brandon was so wonderful today, gave an estimated time he would be here which allowed me to make sure my dogs wouldn’t bother him during his inspection! Thank you so much for your professionalism and efficient work!
Earl Bauman, professional and quick.
Great customer service. Jacob was friendly and very informative.
Jacob was very professional, arrived in a timely manner and conducted a quality service.
Earl was great! Communicated well, punctual, professional, and pleasant! He listened to my concerns and found the issues. Set new traps and done! Thank you!!!
Very thorough service. Removed spider webs from house exterior. Steve was very polite and professional.
They are always so polite. Robert & Shane.
Earl bauman was awesome
Reyavoni could not have been more helpful. I treasure honesty and get nothing but! Plus the absence of spiders, bugs and ants is a great plus. Makes it easy to pay for a service when it is of great value.
The technicians have always been knowledgeable, professional and a pleasure to work with. It's been a great experience every time.
The company was very proficient and best of all has started doing the job 👍
Friendly, efficient, and reassuring. A LotR fan as well!
Thank you, Michael and Brett for your support and great work!
So far we have worked with Cameron and Jacob for some pest issues we’ve been having on our property. Both of them have been very professional and knowledgeable! We’re excited to continue working with Pointe going forward.
I contact Pointe Pest after having a terrible time trying to get another pest company to address my issues. Pointe Pest responded to my within 30 minutes and get me scheduled. Michael Hopkins came to treat my home. He was very professional and friendly. He went over the treatment plan with me and was very…
Michael was great! Very personable and informative. His explanation of setting the traps was easy to understand. I’m looking forward to working with Michael again.
Both Cameron and Jacob were prompt, very pleasant, and professional. I was impressed with them both.
Seth and Michael were absolutely wonderful. Kind, friendly, very thorough, funny and professional. It was an exceptional experience today as they started the process of eliminating our rodent problem. Many many thanks. :)
Reyavoni carter. She was wonderful so caring and took the time to explain . We couldn’t have asked for a better technician.
Reyavoni Carter is very friendly and ver helpful. Thank you
We had Michael stop by our home to do a general inspection and bug + insect control. I have never had a kinder and more transparent service done on my home than Pointe. I have been recommending Pointe to everyone I speak with. A+ service and truly affordable, best value by far.
Michael and Adam were very professional took the time to chat and hear my concerns
Reyavoni Carter Great service! Very thorough and meticulous. Bugs are all gone!
Michael and Bo were great! Helpful and very communicative.
Really great technician. Very informative and quick. Explained everything thoroughly and treated our home with precision since we have a 3 month old baby.
Earl Bauman was excellent! Thank you!
Reyavoni Carter is the best, professional and nicest person. Very knowledgeable.
Reyavoni was great
Reyavoni Carter is our favorite! She gives great advice and we have noticed such an improvement!
Reyavoni Carter is actually fun to work with and gives excellent advice on how to deal with or thwart pests. Always a pleasure to work with her.
Happy with service.
Joe did an amazing job on my 14 stall barn and arena area and it was not an easy job it was a nightmare of spider webs and lots of flies and dirt on a very hot 🥵 day 👏👏👏A+++++ thank you 🙏🏻 From me and my horses 🙂
Reyavoni Carter So helpful and full of amazing information! Always has treats for my puppies!
Reyavoni was excellent as always!!!!!
Reyavoni Carter is super helpful and professional! Very thorough! She also goes out of her way to show kindness to my dog.
Rafael, Kevin, and the two other team members from Pointe Pest Control were fabulous! From start to finish, they were professional, helpful, communicative, and made me feel extremely confident in the value they were providing. I’m so glad I invested in annual pest control. Worth it!
Earl was fantastic!
Same-day initial inspection and spider treatment was very efficient!
Ice did a very professional and thorough job today.
Retavoni Carter
Reyavoni Carter
Brandon Linn
Super easy to set up services. People were responsive and friendly. Would recommend 100%
Grant was our technician and he was efficient, thorough and friendly. Great service
Reyavoni Carter
We get the BEST service from Pointe Pest Control!!! Reyavoni, is so caring and very knowledgeable. She goes up and beyond in her services to us. We just love her!
Reyavoni Carter is super friendly kind and is extremely professional. My dogs love it when she visits definitely recomend!
Brandon did a great job. Very professional. 10/10 would use again.
Great customer service by Reyavoni. She helped pick the appropriate treatment for our home with pets!
Reyavoni is excellent! She is very thorough, answers any questions we have and is incredibly personable. We haven’t even seen an insect in our home in quite some time. We love the service as well as Reyavoni! Highly recommend!
Reyavoni Carter- Great service. Used name repeatedly. Very impressive.
I had Alein, Henry and Hunter come to my home and they did an amazing job and were very professional and helpful.
Jacob was very clear in his explanation of services and professional. He was very thorough. Hoping the rest of the contract is the same. Thanks
Kevin did an awesome job! I’ve been overall very happy with the services and professionalism Pointe Pest Control provides.
Jacob, Israel, and David are amazing to work with! With a dirty job working with pests and rodents, this group is cheerful, professional, and thorough. The entire process was easy and seamless. In a matter of a week I had two inspections and treatment started. The treatment plan and billing has been transparent…
Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!
Reyavoni Carter and earl Bauman were very amazing today . I always enjoy having them come out
Reyavoni Carter was very knowledgeable and accommodating to work with. Appreciated her very much
Reyavoni carter
Colt did a great job, he provides the customer with information about the products he is using and is very efficient.
Reyavoni provided excellent service and information about insects, spiders and the treatments provided.
Rachel Huss did a great job along with explaining what she was doing. This was a return trip to service my backyard since my gate to the backyard was not allowing her to enter from the street side of the yard when she came last month and completed the service of the front part of the house and yard.
Adam was very personal and funny as heck so was the sales rep. Keep them and appreciate them. They did a great job of explaining and a fast job of extermination.
Reyavoni Carter is always professional.
Reyavoni Carter had been great treating our home. She went out of her way to treat and help explain an ant problem including ways stop them in the future. A wonderful person with a ton of knowledge.
Nice and friendly. Showed up on time even a couple minutes early. Walked me through everything they were going to do made me feel comfortable and confident in their work.
Reyavoni was awesome!
Rachel just visited and we were very happy with her service! We signed up for the year long service that includes quarterly treatments. The initial treatment also includes a 30 day return treatment and I was very happy about that. So far they have all been very responsive and professional. I especially liked how…
KEVIN was very knowledgeable and informative of our problem: Carpenter Ants! 🤮 Great service! 👌
Reyavoni carter... Friendly and professional. Finished and explained everything they had done and why. Made sure I was satisfied with their work before they left and that there was nothing else I wanted them to do. The service works, spiders were everywhere when we moved in and I rarely see them around the house…
Reyavoni Carter, Showed up on time and got straight to work. I am very pleased with the services provided. She also went out of her way to learn my name as well as my dog and family. The personal relationships she has built shows the commitment she has put into this career. I appreciate the effort to take the time…
Reyavoni carter
Great company. Very friendly and caring. Kevin explained the process and rationale of everything very well. He also eased my concerns I had about the products and the risk to my children and dogs, which was very little to no risk. We live in south Salem and looking to get rid of our outdoor rats, I have confidence in this company.
Reyavoni Carter & Jesse Thomlinson She was great and professional and did a wonderful job
Great service, very responsive, and the best price we have found. Kevin is particularly helpful and made an effort to give us pointers on keeping ants at bay.
We moved into a new house last year and we have had relentless ants and spiders. They arrived for an estimate right on time and were able to initial service done within the same day. Kevin was our service tech and he was really informative, teaching us about some of the nearby pest nests around our property and the…
Reyavoni Carter and Jesse Tomlinson are amazing! They are a great team !
Jesse Tomlinson came out for our 30 day inspection after initial service and did a fantastic job explaining everything and taking pictures of problem spots where mice could get in!
Reyavoni was excellent. Great personality and very professional.
Rayavoni Carter was my pest control technician. She was super professional and thorough with the service and explanation of the process.
Reyavoni Carter and Jesse Tomlinson
Reyavoni carter, Jesse Tomlinson Best ever
Jesse Tomlinson and Silas Latini came to spray and they were very quick and professional. The company worked with us and our ant problem, and is overall very knowledgeable about infestations and they products they use.
Reyavoni carter Jesse Tomlinson They are awesome and very professional, they let me know what they were doing and why they were doing it to get rid of our ant problems
Jesse Tomlinson, Silas Latini, and Brett Parks were excellent service techs. They walked me through the whole process, treated the inside and outside and are currently working on a rodent exclusion in our crawlspace. Which is major seeing as our crawlspace is more suited for a small, nimble child than a grown man.…
Reyavoni Carter Jesse Tomlinson
Separate teams for rodent and pest. Both were friendly and professional, and they wear boot covers inside.
Kevin was thorough and knowledgeable about the situation. I feel much better knowing that I had Pointe out and that the problem will be taken care of. Thank you Kevin!
Reyavoni Carter was Amazing! Thank you so very much for your help!
I loved it! Kevin Mederios did a great job! After leaving my house he called me to inform me of everything that he did including areas and what he saw cleaned and all the things!! I’m great til that they truly are dedicated to helping u prevent invasions of creepy crawlers ! Thank u Kevin you are amazing!
Reyavoni Carter
Reyavoni Carter I cannot say enough about this Technician. Reyavoni was not only professional but also very knowledgeable on every level. Her job today was done with perfection 🥰
Lucas Williams was our Tech, 100% professional and informative. Troy Johnston was canvassing the neighborhood and came to our door. He was pleasant and knowledgeable, we signed up and the tech Lucas was there in 10 min.
Always very professional and very nice
I feel Luke my home is protected now.
Kevin was professional and did a great job with my townhouse service. Thank you.
ReyAvonI carter, and Curtis weaver. Very professional
Jacob was great Answered all my questions and took care of all the problem areas friendly and knowledgeable
Reyavoni Carter
Reyavoni carter is awesome and friendly.
Point contacted me the same day I filled out the online contact form and were able to send out a tech the very next day! Jacob B. was very professional and went above and beyond, making the process as smooth as possible with kids and animals around! Thank you Jacob!
Great service. Affordable. Kevin M. addressed our needs.
We had pointe come out this morning to start the process of getting rid of our ant and spider issue. We had the pleasure of having Jacob and he was great! Very nice and made sure all my questions were answered. I can't wait to watch all my bug issues disappear!
Kevin did a great job, and we have been happy with the service Pointe provides.
Jacob did a fantastic job explaining the whole process. He was punctual, friendly, and thorough. I'm glad I chose to protect my house from pests with Pointe.
Very prompt service. Did a great job.
Reyavoni carter and earl bouman serviced my home today. They called ahead to let me know they were on their way. When they arrived, as always super polite and let me know what was planned for the service and aloud time to answer any questions that I had. Service was done completely within a timely manner. Looking…
Reyavoni Carter was great! Super fast and friendly
Called and they came out same day. They were very thorough and professional. Drew and Grant walked us through the whole process. Happy we signed up for their annual plan, seems like a good value
Reyavoni is a great technician! Very professional and polite. Treats our pups so special.
Reyavoni Carter
Thank Reyavoni!
Mikayla and Rachel were great! Introduced themselves when they first arrived, informed me of what they would be doing, asked if we were having any problems, and checked in before they left. We’ve been using Pointe Pest for 6 years now and have been very happy with the results. When we did have any problems, they…
Reyavoni Carter is amazing! Incredibly nice and thorough!!!
Reyavoni Carter
Great
Reyavoni Carter is fabulous! Great service.
Reyavoni Carter & Curtis Weaver
Reyavoni carter was amazing. Very personal and sweet! Did a great services today!
Reyavoni Carter and Curtis Weaver do a great job!
Appreciated professionalism and Customer Service
Reyavoni and Curtis did great.
Reyavoni Carter, Curtis Weaver
Reyavoni Carter is the best 👌
Reyavoni Carter
Reyavoni carter
Chris came out the first time to write up an estimate and he was great! Very nice to work with! Today, Marcus and his partner(Nice young Lady) came out to set up traps and spray around the house! They were very easy to talk to and very clear on what they were doing. I am glad I chose Pointe Pest Control!
Jason and Tanya provided great service today in explaining the pest treatment that was planned and then implementing it. Totally happy with the service, and Jason and Tanya are great representatives for Pointe Pest Control.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1156 | $73–$214 |
| Spider extermination | 1136 | $58–$136 |
| General pest inspection | 775 | $63–$126 |
| Hornet & wasp extermination | 686 | $76–$246 |
| Bug & insect extermination | 487 | $71–$136 |
| Rodent extermination | 478 | $76–$323 |
| Home inspection | 239 | $66–$156 |
| Bee extermination | 182 | $184–$371 |
