How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREPointe Pest Control - Albany
Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Albany for 8 kinds of job.
Pointe Pest Control - Albany for general pest inspection
Clear ✕All 777 Google reviews tagged “General pest inspection” · showing 60
Ben is thorough & listens & carefully follows our requests of where to treat & where we do not want treatment!
First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.
New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.
It's was a very friendly and pleasant interaction from the first knock on the door to the summary of actions taken at the end of service call.
Always professional. Always great service.
Crystal has been coming to service my house since I started working with Point Pest Control and I really like her! I left for work shortly after she arrived and she did all that I asked so that my house was secure when she left. She was coming out for a treatment between the last and the next regular service because…
Great comprehensive service
I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the…
Very professional and polite.
We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.
Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy…
Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.
Levi treated especially for ants entering the laundry room area.
Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌
Brenden is always good at communicating when he’s on his way, polite and does a thorough job whenever he is here…we appreciate you Brenden!
My technician Odin was professional, thorough, and did a great job! I'm always happy with the service.
Jacob was very friendly with a contagious positive attitude. I felt comfortable immediately letting him on the property to do his tasks. Timely and good communication.
Mike does a great job and is always positive and courteous. I appreciate Mike checking in she. He arrives and attention to detail.
Tom was great!
Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!
Arlo always does a great job 😊
By far the most competent and punctual pest control company I have ever worked with in 40 adult years!
Great service from a great customer. Israel help me keep my home pestfree
Kevin M. did a fantastic job. We are very pleased with the work!
Very knowledge. Took the time to discuss my needs.
On time, respectful service,
Jacob did a great job! I trust the technicians to come in without my being home and know that everything will be done perfectly! This time he reset traps in the crawl space that had been removed for remediation and was courteous and helpful (pointed out a potential access point in the garage that had been made during remediation.
Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.
Crystal (our Pointe Pest Control tech) is always knowledgeable, friendly, and adept at troubleshooting any potential problems.
Crystal is our tech and she is so great! Great company, the customer service is really great.
Josh Gonzales is very thorough, takes the time to investigate and discover, and then to explain options. He is very considerate. He does an excellent job. He is available when needed. We do a quarterly service.
Jacob was a very pleasant and respectful young man. He had to come into my house to cross over to the deck and he put booties on and that tells me he respects my home as well.
Levi always does a great job and he is so knowledgeable about all aspects of his profession! Thank you Pointe Pest!
Very thorough work. Professional and cordial.
Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!
Friendly guy, explained the service and answered my questions. Very nice!
Prompt And efficient service as well as very informative.
Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job
Jacob B was very thorough and professional and addressed all my questions and explained all my questions, checked the areas out for future concerns that I had.
Always very detailed and communicative
Crystal always does a great job. She’s courteous, friendly, and very knowledgeable. We appreciate her thoroughness on every visit. I would recommend Crystal and Pointe Pest Control to anyone needing their services.
Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.
professional, thorough, polite
Kevin always does a great job and is so nice. Great hire Pest Point.
Crystal did a thorough job and was very knowledgeable and answered all my questions thoughtfully and with details. She is an asset to your company…”a keeper”.
Brandon did a great job. Observed him going all around the house knocking down cobwebs, even around outside light fixtures. Then sprayed around house eves and foundation. He greeted us at the front door and was very courteous and pleasant. Point Pest Control should be proud of this employee.
Jacob was very friendly and very knowledgeable and explained what he was going to do and how it would work he also took care of our yellow jacket nest, And explained that it was safe for pets and people we started a service plan with point pest control hope we Get Jacob as our technician next time
Jacob is pleasant and efficient at his job. His work is always done quickly and done right. No pests at this house anymore.
Samuel did a great job!
Matt was very poopy, professional, and courteous. He did a good job. We would be happy to have him back out to service our house anytime.
Crystal does good work, explains what she is doing, and takes the traps away!
I let another company convince me to try them out and boy did I regret that decision. Back to Pointe within two months and Levi again as my technician. Love how Levi treats us, our home and truly cares.
Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!
Excellent service of checking all that was seeded.
Great service from Justin and Pointe Pest Control. Justin reached out before arriving as requested and was pleasant and informative as he performed services.
Mike had great communication and excellent service!
Great experience! Matthew came out and did a great job dealing with our Wasp nest. He answered all of my questions and was very professional. Glad I found you guys!
Adam K. did amazing work! Went above and beyond for us and even treated our pump house in our front yard. Gave us some great tips as well to further drive the pests away on top of our service. Can’t thank you enough!
We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are…
Kevin worked around our schedule!! That was amazing 👏
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1156 | $76–$246 |
| Spider extermination | 1136 | $58–$136 |
| General pest inspection | 775 | $63–$126 |
| Hornet & wasp extermination | 686 | $81–$246 |
| Bug & insect extermination | 487 | $71–$144 |
| Rodent extermination | 478 | $75–$323 |
| Home inspection | 239 | $68–$161 |
| Bee extermination | 182 | $184–$371 |