Experts Reviews · Company report
Pointe Pest Control - Albany logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pointe Pest Control - Albany

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Albany is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Albany is better than 91% of wildlife removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Albany is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Albany is better than 65% of wildlife removal services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pointe Pest Control - Albany for 8 kinds of job.

Pointe Pest Control - Albany for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.242
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 160
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 242 Google reviews tagged “Home inspection” · showing 20

Toby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bri is awesome. I really appreciate her. She always does such a great job. Wouldn’t want anyone else.

Paid $100–120Great priceHome inspection
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic service by Danial!

Home inspection
TammyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Forest calls before he comes. If I'm home he'll explain what he has done or will do. If I have questions he explains everything thoroughly. It's nice to have the same person return so you don't have to explain what you want each time.

Paid $100–120Reasonable priceHome inspection
Bryon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris is always very nice and does a great job.

Paid $100–120Reasonable priceHome inspection
AnitaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

2 to 3 years of quarterly service. Absolutely no complaints. Friendly & professional techs.

Paid $100–120Reasonable priceHome inspectionBug & insect extermination
jackieLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ryan is always so kind and professional.

Paid $100–120Reasonable priceHome inspection
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great and promt service. Friendly and knowledgeable agent.

Paid $100–120Reasonable priceHome inspectionTermite inspectionTermite extermination
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Beware, if you want to cancel their service you can't do it on their web site, you can't do it in writing, you can't even do it if you call them and tell them to cancel. And they will harass you with texts. You will have to let them try to talk you out of cancelling and sell you other services. Don't use Pointe Pest…

Home inspection
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience, we feel well taken care of. Thank you.

Customer photo from Ed's review
Paid $200+Great priceHome inspection
Dale8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are all very good very happy with their work

Paid $80–100Great priceHome inspectionHornet & wasp extermination
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He was very knowledge and broke everything down.

Reasonable priceHome inspection
MarieLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have had the same tech for awhile now which I really like. I feel as though they get to know you and your preferences the longer they are aquatinted with you.

Paid $120–140Reasonable priceHome inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and polite.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We appreciate the exceptional service provided by our technician Cord, whose dedication to completing tasks efficiently and positively is truly valued.

Paid $120–140Not sureHome inspectionSpider exterminationGeneral pest inspection
DeanaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This company has the nicest people who are quick, efficient, and ensure that you are getting the service you desire.

Paid $100–120Reasonable priceHome inspection
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Neen is very personable and very efficient. She did a excellent job at our home.

Paid $180–200Reasonable priceHome inspection
LouanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Professional, knowledgeable

Paid $100–120Reasonable priceHome inspection
Vicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Pointe Pest has a great attitude and the techs work efficiently, are always polite, clean and cheerful. A pleasure to deal with!

Paid $100–120Reasonable priceHome inspection
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very polite and completed the work quickly. Nice job!

Great priceHome inspection
Justin17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Steven does an awesome job every time he comes out. He calls me before he arrives and communicates what he'll be doing Thanks!

Paid $100–120Reasonable priceHome inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality

Show more home inspection reviews (222 more) →

Price

$116+10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1156$76–$246
Spider extermination1136$58–$136
General pest inspection775$63–$126
Hornet & wasp extermination686$81–$246
Bug & insect extermination487$71–$144
Rodent extermination478$75–$323
Home inspection239$68–$161
Bee extermination182$184–$371

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