Experts Reviews · Company report
Pointe Pest Control - Albany logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pointe Pest Control - Albany

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Albany is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Albany is better than 91% of wildlife removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Albany is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Albany is better than 65% of wildlife removal services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pointe Pest Control - Albany for 8 kinds of job.

Pointe Pest Control - Albany for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.686
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 686 Google reviews tagged “Hornet & wasp extermination” · showing 20

ANNALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional, prompt and good value

Paid $200+Great priceHornet & wasp extermination
Dale8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are all very good very happy with their work

Paid $80–100Great priceHome inspectionHornet & wasp extermination
Shawna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great comprehensive service

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and polite.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

Got all the eves sprayed but I did not see Shawn put down dry compound around the foundation. I went out after her left and could not see where there was dry compound for bugs put down.

Paid $100–120Reasonable priceHornet & wasp extermination
Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service

Paid $100–120Great priceHornet & wasp extermination
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always gets the job done!

Home inspectionHornet & wasp exterminationRodent extermination
Alejandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a good experience with Brandon from Pointe Pest Control. They came out and got what needed to be done. Definitely recommend.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Neil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I am very pleased with the service I received. Eric was very friendly and helpful. He explained what he was going to do and checked back with me when he was finished. Wonderful service!!!

Paid $100–120Reasonable priceHornet & wasp extermination
Merle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Lou12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have no complaints Justin always does a fantastic job.😁

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Debra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good thorough job

Paid $120–140Reasonable priceHornet & wasp extermination
Isabel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service as always with point pest control, Levi was very attentive to his work and my family's safety

Reasonable priceHome inspectionHornet & wasp extermination
ELizabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
PeterLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin is always on time and on point. He has great Communication and knowledge of the needs of his customer. When he comes to my house he knows what to do and where to go. I appreciate him.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Israel has serviced my home many times. He is a!ways so friendly and professional. He does a great job. Thank!!

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

Paid $40–60Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was awesome 👌

Paid $120–140Great priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (666 more) →

Price

$116+10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1156$76–$246
Spider extermination1136$58–$136
General pest inspection775$63–$126
Hornet & wasp extermination686$81–$246
Bug & insect extermination487$71–$144
Rodent extermination478$75–$323
Home inspection239$68–$161
Bee extermination182$184–$371

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