Pointe Pest Control - Albany

First time meeting Jonathan… he was professional and paid attention to detail. Appreciate his work. Thank you.

Very professional, prompt and good value

They are all very good very happy with their work

Great comprehensive service

Very professional and polite.

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Got all the eves sprayed but I did not see Shawn put down dry compound around the foundation. I went out after her left and could not see where there was dry compound for bugs put down.

Great customer service

Always gets the job done!

Had a good experience with Brandon from Pointe Pest Control. They came out and got what needed to be done. Definitely recommend.

I am very pleased with the service I received. Eric was very friendly and helpful. He explained what he was going to do and checked back with me when he was finished. Wonderful service!!!

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

I have no complaints Justin always does a fantastic job.😁

Good thorough job

Great service as always with point pest control, Levi was very attentive to his work and my family's safety

Friendly ~ timely ~ respectful! Even have added suggestions on things I never thought about! My 1st service but I already feel this is going to be a wonderful relationship!

Kevin is always on time and on point. He has great Communication and knowledge of the needs of his customer. When he comes to my house he knows what to do and where to go. I appreciate him.

Israel has serviced my home many times. He is a!ways so friendly and professional. He does a great job. Thank!!

Robert called to let me know he was on his way This is the 1st time here Robert explained what he was going to do what the process was and how to keep the dog and cat safe ask me for questions. Then he did his job He kept me informed as to what he did and ask if any thing else before he left good job

He was awesome 👌

Very nice young man.

Always very detailed and communicative

Technician was very polite and knowledgeable. Service was quick and thorough. Very thoughtful regarding pets and kids.

Kevin always does a great job and is so nice. Great hire Pest Point.

The spider situation we were experiencing before the treatment is now much better even after a few days. ThNk you ...great job

Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all

Jacob was very friendly and very knowledgeable and explained what he was going to do and how it would work he also took care of our yellow jacket nest, And explained that it was safe for pets and people we started a service plan with point pest control hope we Get Jacob as our technician next time

Sam is still very efficient and reliable

Always courteous and professional. Alerted me to a wasp nest near my garage.

Fantastic service, great communication. Highly recommend!

Very kind, informative and thorough

Very timely and accommodating. Did an excellent job.

Kevin is a very conscience and experienced technician and a pleasant conversationalist!

As always great service.

I let another company convince me to try them out and boy did I regret that decision. Back to Pointe within two months and Levi again as my technician. Love how Levi treats us, our home and truly cares.

Crystal always does a fantastic job. Very thorough, always upbeat and friendly, and very fast. The best exterminator on the crew!

Alex was great! He made sure all our needs were addressed.

The service was great - as always. My home is ‘big’ free. They are on time, work efficiently, and do an excellent job. Thanks❣️

I had Reyavoni Carter out to my house from pointe pest control. She was so informative,friendly and thorough. I am very very happy with the service she did for me. I highly recommend this company for service.

Great experience! Matthew came out and did a great job dealing with our Wasp nest. He answered all of my questions and was very professional. Glad I found you guys!

Israel was a great help and a wonderful person to speak with first thing in the morning! Quick and easy service!

We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are… Read full review

Reapplied wasp prevention

Pointe was easy to work with in scheduling my appointment to eliminate 7 yellow jacket nests, all of which were at the top of our 2 story home. Tony was great! Called ahead, explained the process, and very quickly took care of the nests. He also went over everything he did before leaving. A+

Very friendly and professional. Everyone should use them! They always do a great job.

I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.

Thank you Joshua great job and extremely friendly 🤗

It truly is excellent service with great people.

Prompt, courteous and professional, Kevin explained everything he was going to do and then did it in an efficient manner.

Jacob was very professional and personable. We chatted for a bit about the services and then he completed the work in short order. No problems or concerns. Update 6/15/2024 Chris has been coming to our house for a while now and is always pleasant, helpful, and completes the job quickly! Update 2: 6/14/2025 Steven… Read full review

Jacob was great and explained things clearly. The initial treatment didn’t take very long and it’s nice to have our backyard taken back from the wasps.

As per usual Samuel did a wonderful job!

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Jacob did a great job. Professional, pleasant, friendly. Interested in our needs and offered advice.

Adam did a great job, and explained what he did and why!

Jacob did a great job.

Robert was prompt, friendly and helpful. I was impressed with his knowledge as he gave me helpful tips & safety hints for my dog.

Steven was very helpful and pleasant, thank you!

Prompt, through and we'll done

Kenneth was so helpful and quick. I highly recommend pointe pest control ask for Kenneth! They are fast and reasonably priced.

Very kind and knowledgeable he was hilarious and really helpful!! Probably my favorite guy they have sent!!!! Thank you!!

Thank you. I realised was to be out today. My doorbell is not working in my security system . But shows video he was at door. Thank you

We had Adam to our service today. He always does a great job. Nice to know I don’t have to do any of it!

Dakota was very nice and did a great job.

Brandon is exceptional and very professional. He's a hard worker and does a great job!

Always very professional and helpful. Never disappointed in their service. Tony was super knowledgeable and able to answer all my questions. Friendly service as well!!

Kenneth was friendly and informative. He told me what he was going to do and informed when he was done.

Friendly, knowledgeable.

We love Reyavoni and Pointe Pest!! Their service has been great and we can call anytime in between our appointments to help with any new issues. It has been such a convenient, easy service for our new build home.

Earl Bauman Very happy with all the work that he did. Totally trust Earl and Point with their work.

Reyavoni Carter

Reyavoni Carter Earl Bauman

Crystal always takes care of our concerns and gives us excellent information to help us with critters😊 She's the best!

The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he… Read full review

Arlo was very professional and did a good job

Earl B. On time and efficient!

Sam was very complete and efficient getting complete abatement service completed!!

Very nice

Earl B was awesome and gave us some good pointers for dealing with some of the pests we've been encountering on our farm. 10/10 recommend

Very friendly. Explained the process, professional and discussed what is covered.

Thanks for the great service, Eric. We really appreciate the fast, thorough, and very professional service we receive with Pointe Pest Control. You showed up right when you said you would and got the job done. Thank you!

Our rep Reyavoni C. Is very friendly. But also friendly. She does a good job

Was not home but am confident the service was good!

Earl was polite and friendly! Thank you!

Levi was friendly, professional, and explained everything knowledgeably. Highly recommend.

Kenny did a Gr8 job. Listened to me about my concerns and went about his business. Careful not to apply around the hummingbird feeders and treated every where else including the garden shed. We have used point pest for several years now and remain pest free.

Rancesom did a great job and covered everything we needed to get done!

Reyavoni Carter

Jonathan was very polite, informative and on time!

Jonathan is wonderful. He’s familiar with our property and needs and always makes sure my concerns are addressed.

Reyavoni Carter is very knowledgeable, friendly, and professional. Always makes sure to address any concerns or problems and answer any questions. Text and calls a few days before each visit so that you can reschedule if needed.

Always on time, thougtful and thorough

Friendly and efficient!

Always does a great job. Excellent customer service.

Earl Bauman poilet &very professional. He did the best job than anyone has done.

Could not ask for better service…tech was professional, but even more important to me was her personality and kindness…she would be welcome in my home anytime!

Reyovani Carter is excellent- professional, and friendly

Earl did an awesome job at my house today! He came to my door to talk about the job, and was very friendly and personable. I was able to discuss my concerns with him. He also checked in with me when he was finished. I am very impressed!

Point pest control has done a great job of controlling our pests. From mice and rats to ants and spiders.

Robert is great and very professional. I really appreciate how responsive Pointe Pest is! Great service!

Great customer service, always willing to listen and take care of any issues we may be having.

Ray sprayed for bugs at my house and did an excellent job and was thorough.

Earl Bauman…did a great job..👍

Incredible service from Seth O. And Pointe Pest. We’ve been a customer since moving into our home and we’ve always been treated great and their service is awesome. Seth was patient in meeting me as I had to secure our pets and small kids. He looked over our mouse bait boxes and discussed what upticks we’ve had with… Read full review

Sam was extremely friendly and professional. He answered my many questions knowledgeably. I will use them again should the need arise.

Professionalism and alacrity are the qualities that really stood out to me during my first time selecting Pointe Pest for my pest control needs. Marcus’ service was thorough and the detailed report afterward was much appreciated.

All of the above. I really like Crystal. She is outgoing, professional and very helpful.

Thanks Ryan for being very professional.

Got rid of a hornet nest and sprayed for bugs.

Chris was patient and thorough

Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!

Professional and friendly. Explained options well and then exicuted in a timely matter.

I appreciate getting a phone call when they come out for service so I can share my concerns even if I’m not home.

Pointe Pest Control, and Joe in particular, are top notch. We’ve been using them for almost a year and we are beyond satisfied. They come out every two months for a maintenance spray around the house and we rarely see any big, ants, etc any more. They’re timely, efficient and effective, and most importantly,… Read full review

Reyavoni Carter

Earl Bauman was great and was very thorough with spraying and removing the webs from my home.

Arlo was on time and very professional. Really knew his stuff. Tristen too!

We found that the tree in my yard I called them to exterminate was actually a harvest point and not a hive.

We are loving the results of your service. Elliott was professional and quickly did his work around our house.

Earl Bowman is great!! Timely and professional! Always great for Pointe to make it out!

Levi serviced my home today. As always, all the Pointe Pest Control reps service professionally and promptly. Explain clearly their service both what it can and cannot do so you understand the expectations. I like that you can call them back at no charge as needed for something specific. Thank you!

Adam is the BEST !!! On time ... GREAT attitude... gets the job done 👍🙂

Earl is always friendly, personable and helpful, outstanding customer service. thank you

Crystal does a great job everytime she services us. She goes above and beyond.

Met Reyavoni my service rep today for our initial meeting and service. She was very nice and helpful. Explaining what she will be doing and recommendations for our home treatment plan. I’m very pleased with her service today.

Kevin does an outstanding job. We’ve seen a tremendous change in insects and bugs and wasps and yellow jackets as well as mice activity since using point pest control.

Marcus O. Is great!! Always super friendly and does an awesome job. I hope he continues to be out guy! Love pointe pest.

They are a great service to have

Very kind and helpful and flexible.

Reyavoni Carter is awesome and takes care of the whole family. She does an excellent job.

Excellent work!

Earl bauman Was very nice and perfetional

Earl was very professional and did a great job. He paid attention to the smallest details. He was courteous and friendly and explained just what he had done. God job well done.

Ray does a great job! Professional & pleasant

Great experience with Michael, very professional and personable.

Earl Bauman is our service provider. He’s been coming to our place for the past 2 years and we have been super happy with his work. Thanks Pointe Pest!

Adam was a great technician! Super friendly and professional, we had a great experience with him!

Eriet came out and did a follow up service and helped us track down where the mice were coming from, very helpful this company is great to work with

Earl Bauman was the best technician we have had yet. He was on time and professional.

Thank you for your professionalism today you did a great job 😎👍👍

Jacob our technician was prompt, courteous and professional. Very respectful and was eager to do a great job!

Eriet came and did a spray for our home. He explained various ways to help prevent bugs and was very helpful.

Walt was an excellent Tech. He is very knowledgeable individual, and very helpful explaining any questions I had. They are a company I trust for years now. Very good communicators. Excellent results! No Pests left !

Grant provided excellent customer service !!

Ponte did a great job. On time and finished in a timely manner. Very clear on process and easy to understand. Thank you!

Technician was very courteous and professional

Sam and Grant showed up on time and were quick and very professional. They answered all our questions, and were thorough in their knowledge. They were especially patient and great with our new puppy that wanted all their attention! I would highly recommend both of them in the future!

Jake B was very professional!

Jacob B was so nice and personable and had all the information i needed and answered all my questions I will be recommending this company.

Pointe has been great to work with. Our technician, Tony Menza, arrived today and was super helpful. He answered all of our questions and did a great job with his work and explaining the process. Thank you.

Eriet was amazing! He was very thorough and professional. I would recommend him to anyone interested in pest control. Thanks Eriet.

Rancesom has been here for our treatment again and I want to express my appreciation for his cheerful attitude and good advice.

Did an excellent job. Very professional

Earl B did a great job! On time and went the extra mile to help us with our rodents and yellow jackets. Good man

Jacob B & Justin S were at our house today…. They were professional & friendly… and I’m awaiting the results of their great job done!! Thanks you guys!!

Kevin came out and treated our home. He was amazingly professional and thorough inspecting the home while he sprayed. Explained to myself what he had found and then treated the nests. Very pleased and would recommend.

Eriet and John did a fantastic job of spraying in and outside the house. Very thorough, super informative, friendly and clean! Would highly recommend them for pest control! I forgot the name of the young man that did the rodent part but he too was extremely thorough, informative and friendly! I feel very good with… Read full review

Always helpful, always a pleasure. Crystal is my technician and she is friendly, knowledgeable, and very professional. Pointe is a great company!

Angel was GREAT!

Great people to work with. Angel knows his bugs and how to kill them

Jason B did a great job

Eriet and Jacob helped us with an issue with Wasp we were having come into the home. They did a great job identifying the problem, and letting us know some solutions to prevent this issue from occurring in the future. Very professional work. Thank you 🙏

Eriet and Jacob did an excellent job. They thoroughly explained all that they were going to do and were very courteous. They were upfront about costs and I felt satisfied with the services. Highly recommend!

Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.

4/27 Eriet and Jonathan performed additional services for ant and hornets. They were professional and knowledgeable. I rate them a 10! Thank you Cheri Pollock

Great service with Pointe! Service was quick, thorough and very nice employees to talk with. Thank you!

My tech was knowledgeable, professional, courteous, kind if I could give him 10 stars, I would the company itself reasonable rates. Thanks guys.

They have always been professional and great at what they do!

Earl Bouman was our tech. Was awesome.

Brandon was so wonderful today, gave an estimated time he would be here which allowed me to make sure my dogs wouldn’t bother him during his inspection! Thank you so much for your professionalism and efficient work!

Earl Bauman, professional and quick.

Jacob was friendly and did a good job. Would recommend Pointe if needing pest control.

Great customer service. Jacob was friendly and very informative.

Michael and Seth were excellent! Very friendly, professional, and knowledgeable. Took their time to explain all services and warranties, and answered all my questions. Looking forward to working with them for the duration of my contract.

Earl bauman was awesome

Reyavoni could not have been more helpful. I treasure honesty and get nothing but! Plus the absence of spiders, bugs and ants is a great plus. Makes it easy to pay for a service when it is of great value.

Reyavoni carter. She was wonderful so caring and took the time to explain . We couldn’t have asked for a better technician.

Reyavoni Carter is very friendly and ver helpful. Thank you

Reyavoni Carter Great service! Very thorough and meticulous. Bugs are all gone!

Really great technician. Very informative and quick. Explained everything thoroughly and treated our home with precision since we have a 3 month old baby.

Jacob was on time, friendly, and knowledgeable. He assessed the problem sites and went to work promptly. Will definitely be recommending Pointe Pest Control to friend and family. Thank you Jacob!

Earl Bauman was excellent! Thank you!

Reyavoni Carter is the best, professional and nicest person. Very knowledgeable.

Your employee, Steven was great to deal with and did a great job overall.

Reyavoni the technician was great personable and of course is great with our pets and loves them like her own. on the services they provided I would recommend them to anyone and everyone

Reyavoni Carter is our favorite! She gives great advice and we have noticed such an improvement!

Reyavoni Carter is actually fun to work with and gives excellent advice on how to deal with or thwart pests. Always a pleasure to work with her.

Reyavoni and Curtis weaver came over and did a great job at my house.

Earl Bauman was awesome! Came out promptly, was extremely courteous and professional. I love using Pointe because of all those reasons, highly recommend!

Reyavoni Carter So helpful and full of amazing information! Always has treats for my puppies!

Reyavoni was excellent as always!!!!!

Rafael, Kevin, and the two other team members from Pointe Pest Control were fabulous! From start to finish, they were professional, helpful, communicative, and made me feel extremely confident in the value they were providing. I’m so glad I invested in annual pest control. Worth it!

Ice did a very professional and thorough job today.

Retavoni Carter

Reyavoni Carter

Reyavoni Carter is awesome!

Jason...albany office, . was very thorough and professional. Best service tech we've ever had from Pointe

Reyavoni Carter

Reyavoni is excellent! She is very thorough, answers any questions we have and is incredibly personable. We haven’t even seen an insect in our home in quite some time. We love the service as well as Reyavoni! Highly recommend!

Jacob was very clear in his explanation of services and professional. He was very thorough. Hoping the rest of the contract is the same. Thanks

Reyavoni Carter has been servicing my house since the beginning and she has been very wonderful.

Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!

Reyavoni Carter and earl Bauman were very amazing today . I always enjoy having them come out

Reyavoni carter

Reyavoni provided excellent service and information about insects, spiders and the treatments provided.

Reyavoni Carter is always professional.

Reyavoni Carter had been great treating our home. She went out of her way to treat and help explain an ant problem including ways stop them in the future. A wonderful person with a ton of knowledge.

Brandon sprayed inside the house near windows, doors, and skylight area. He sprayed thoroughly the perimeter of the house and under the eves. I felt he did a great job.

I received my initial pest control visit today from Kevin. Before he started, he explained thoroughly what he was going to do and how he would proceed. He also covered the business policy with me and he mentioned ways that I could save money with full payment for the year. He answered all of my questions before he… Read full review

Reyavoni carter... Friendly and professional. Finished and explained everything they had done and why. Made sure I was satisfied with their work before they left and that there was nothing else I wanted them to do. The service works, spiders were everywhere when we moved in and I rarely see them around the house… Read full review

Reyavoni Carter, Showed up on time and got straight to work. I am very pleased with the services provided. She also went out of her way to learn my name as well as my dog and family. The personal relationships she has built shows the commitment she has put into this career. I appreciate the effort to take the time… Read full review

The company responded quickly to our request and we actually talked to people who answered the phone in the office and called us back as promised. Jacob who came out to the house and barn was on time and professional. He was friendly and worked efficiently. Thank you Pointe Pest Control.

Reyavoni carter

Kevin was awesome and got rid of our pesty wasps/nests so my kids and I can enjoy our backyard this summer! I highly recommend!

Reyavoni Carter & Jesse Thomlinson She was great and professional and did a wonderful job

Reyavoni Carter

Reyavoni Carter and Jesse Tomlinson are amazing! They are a great team !

Very friendly, always on time. Reyavoni carter gives exceptional service.

Reyavoni carter, Jesse Tomlinson Best ever

Jesse Tomlinson and Reyavoni Carter were awesome with their service today! Jesse made sure to go over everything I could possibly need to know about what was included in the service, as well as answered any questions I had since I have dogs and reptiles in my home. Reyavoni also stopped and gave the dogs some treats on her way out!

Jesse Tomlinson and Reyavoni Carter did a really good job

Reyavoni carter Jesse Tomlinson They are awesome and very professional, they let me know what they were doing and why they were doing it to get rid of our ant problems

Reyavoni Carter Jesse Tomlinson

Separate teams for rodent and pest. Both were friendly and professional, and they wear boot covers inside.

Reyavoni Carter was Amazing! Thank you so very much for your help!

Reyavoni Carter

Reyavoni Carter was a great, she was very informative, and very helpful and gave great tips! I will definitely recommend my friends to your company and her!

Always very professional and very nice

They were very nice and professional. Made sure every question was answered. Went over everything they were going to do and made sure to inform us on the areas to have pets avoid until it dried. I would highly recommend 😊

ReyAvonI carter, and Curtis weaver. Very professional

Reyavoni Carter

Kevin m , Matt

Reyavoni Carter is amazing and I love everything she does to get rid of the bugs and rodents

Reyavoni carter is awesome and friendly.

Retavoni Carter Earl Baumen

They came within hours of speaking to them. Removed hornet and wasps nests and sprayed around my whole exterior. Grant was very friendly and knowledgeable. Highly recommend this company.

Reyavoni carter and earl bouman serviced my home today. They called ahead to let me know they were on their way. When they arrived, as always super polite and let me know what was planned for the service and aloud time to answer any questions that I had. Service was done completely within a timely manner. Looking… Read full review

Reyavoni Carter was great! Super fast and friendly

Called and they came out same day. They were very thorough and professional. Drew and Grant walked us through the whole process. Happy we signed up for their annual plan, seems like a good value

Reyavoni is a great technician! Very professional and polite. Treats our pups so special.

Reyavoni Carter she was great! My dogs are timid and can aggressive sometimes and she was very cautious and gentle. Would love to have her back.

Reyavoni Carter

The serviceman was very friendly and answered all my questions. My experience with this company has been excellent and have recommended it to friends.

Mikayla and Rachel were great! Introduced themselves when they first arrived, informed me of what they would be doing, asked if we were having any problems, and checked in before they left. We’ve been using Pointe Pest for 6 years now and have been very happy with the results. When we did have any problems, they… Read full review

Reyavoni Carter is amazing! Incredibly nice and thorough!!!

Reyavoni Carter

Great

Reyavoni Carter is always so kind and does such a great job with spraying our house! She’s the best!

Reyavoni Carter is fabulous! Great service.

Reyavoni Carter. She was wonderful!

Reyavoni Carter & Curtis Weaver

Reyavoni carter was amazing. Very personal and sweet! Did a great services today!

Reyavoni Carter and Curtis Weaver do a great job!

Your agent was very knowledgeable and very professional. She does a great job each time she comes here. Reyavoni Carter

Techs were very friendly and professional. They were also thorough and efficient.

Reyavoni Carter I absolutely love her her spirit and work! I love her!

Reyavoni Carter, Curtis Weaver

Reyavoni Carter Curtis

Reyavoni Carter is the best 👌

Reyavoni Carter