Experts Reviews · Company report
Pointe Pest Control - Albany logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pointe Pest Control - Albany

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Albany is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Albany is better than 91% of wildlife removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Albany is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Albany is better than 65% of wildlife removal services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Albany is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pointe Pest Control - Albany for 8 kinds of job.

Pointe Pest Control - Albany for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 129

All 82 Google reviews tagged “Mosquito extermination” · showing 40

BruceLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Hornet & wasp exterminationRodent exterminationSpider extermination
Jeanette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steven Z. is very professional, and knowledgeable. Highly recommend! He goes above and beyond, super kind and dedicated to the customers! Thank you Steven!

Spider exterminationMosquito exterminationAnt extermination
Francie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robert was prompt, friendly and helpful. I was impressed with his knowledge as he gave me helpful tips & safety hints for my dog.

Hornet & wasp exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
LOYD8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you. I realised was to be out today. My doorbell is not working in my security system . But shows video he was at door. Thank you

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Rex8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kenny did a Gr8 job. Listened to me about my concerns and went about his business. Careful not to apply around the hummingbird feeders and treated every where else including the garden shed. We have used point pest for several years now and remain pest free.

Ant exterminationHornet & wasp exterminationMosquito extermination
Tonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jonathan was very polite, informative and on time!

Ant exterminationBed bug exterminationBee extermination
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was very professional.

Mosquito exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
LizLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jacob our technician was prompt, courteous and professional. Very respectful and was eager to do a great job!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Value
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rafael, Kevin, and the two other team members from Pointe Pest Control were fabulous! From start to finish, they were professional, helpful, communicative, and made me feel extremely confident in the value they were providing. I’m so glad I invested in annual pest control. Worth it!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lindsay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jacob did a wonderful, thorough job on the initial visit for our home! Thank you so much for the great work.

Ant exterminationBug & insect exterminationMosquito extermination
Mason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reyavoni carter Jesse Tomlinson They are awesome and very professional, they let me know what they were doing and why they were doing it to get rid of our ant problems

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
JoaniLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reyavoni Carter I cannot say enough about this Technician. Reyavoni was not only professional but also very knowledgeable on every level. Her job today was done with perfection 🥰

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called and they came out same day. They were very thorough and professional. Drew and Grant walked us through the whole process. Happy we signed up for their annual plan, seems like a good value

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Halie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank Reyavoni!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Bethany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reyavoni Carter is always so kind and does such a great job with spraying our house! She’s the best!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Pointe Pest Control and Rancesom particularly, for a thorough and responsive visit. I am very pleased with your service and will recommend it to my friends.

Ant exterminationBee exterminationFlea & mite extermination+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Shedree was excellent! Very friendly and professional

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Professionalism
Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colt was great! He came right on time although there was an 11-1 pm window, was very professions and very very nice. Couldn’t have gone better! Thank you!

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Olivia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton was very polite, prompt, and thorough. Gave me a run down of what he was going to do and what he found after.

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Billy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Manny & Tanner were very friendly and polite, very thorough. Appreciate the quality and attention to detail they took to help maintain a safe and healthy environment for our kids!

Bed bug exterminationCockroach exterminationMosquito extermination+ Quality+ Professionalism+ Value
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very profession and prompt. Explained contract and billing throughly and answered all my questions. Allowed me to tailor my service due to my having an elderly dog that is in the backyard a lot. I have only had one service so far but would recommend.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Zach10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ken came out today to perform our 30 day follow up service after the first treatment. It was awesome, Ken is professional, courteous, and knowledgeable. Pointe Pest control will continue to get my business and will be highly recommended to everyone I know. Great job guys!

Ant exterminationBed bug exterminationBee extermination+ Quality+ Professionalism
Katrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michaela did amazing. She answered all my questions she was very friendly. She was all quick and efficient. I would definitely recommend using this company and Michaela again!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Dustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very nice and professional!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mikala was professional and right on time. New customer and so far so good.

Flea & mite exterminationMosquito exterminationSpider extermination+ Punctuality+ Professionalism
BrandieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jason did an amazing job.. He was friendly and curtious and informative about service and products he used. Excellent job and attitude.

Ant exterminationFlea & mite exterminationHornet & wasp extermination
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and very professional.

Ant exterminationBee exterminationCockroach extermination+ Professionalism
Taryn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! On time! And within just a few days we noticed a huge difference and weren’t seeing any ants anymore!! Highly recommend!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome and very professional answered all of our questions will use them again.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The two guys who came out were awesome, I emailed early in the morning and they were out to inspect and treat before the end of the day. Wonderful service. Thank you Colt!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Explained the full process and made it easy to understand. Good prices and quick service. 👍👍

Ant exterminationMosquito exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician Jason was very nice, gave me all of the information I needed and was very efficient. Very helpful, as was the guy who was here yesterday, Spencer.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
HabibLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Monroe was courteous, friendly, and professional. Highly recommend.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
johnsja46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colt did a great job and was very professional. Look forward to no more pests.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colt was very professional, polite and informative! I recommend Pointe Pest Control and appreciate the honesty and keeping the service affordable!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician (Ken) was prompt, thorough and explained procedures and costs clearly. He made sure I was aware of the services provided now and in the future.

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Bob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wyatt did a great job introducing himself and explaining the services he was going to provide. He made sure I had all my questions answered and made sure I knew when he was finished and ask if there was any other question. Great service

Ant exterminationBee exterminationCockroach extermination
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently bought a new house and have been thinking about hiring a bug service as there was an overwhelming amount of insects. Pointe was exactly what I needed and at a reasonable price. They were very thorough from beginning to end. They even cleaned the outside of the house and got all the webs, wasp nests and…

Ant exterminationBee exterminationHornet & wasp extermination

Show more mosquito extermination reviews (42 more) →

Price

$116+10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1156$76–$246
Spider extermination1136$58–$136
General pest inspection775$63–$126
Hornet & wasp extermination686$81–$246
Bug & insect extermination487$71–$144
Rodent extermination478$75–$323
Home inspection239$68–$161
Bee extermination182$184–$371

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