How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty65−3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREPointe Pest Control - Albany
Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 5,912 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control - Albany for 8 kinds of job.
Pointe Pest Control - Albany for rodent extermination
Clear ✕All 478 Google reviews tagged “Rodent extermination” · showing 40
New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.
I'm not happy. This has been ongoing for around 6 months now. They have promised me several times that they will get rid of them. In all honesty I am starting to wonder if they are just stringing me along to keep my landlord paying them. 😢The last time someone came out they just looked under the crawl space &…
Great comprehensive service
I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the…
Jacob was very thorough and professional, yet friendly and personable. He exceeded my expectations.
Very professional and polite.
Very friendly and polite technicians!
Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy…
Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.
Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌
Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.
Tom our service provider is extremely professional and easy to talk too.
Pointe Pest Control always does a great job keeping the house free of bugs and rodents. Appreciated the all the hard work Paxton put in to fix all the issues in our crawl space.
Always gets the job done!
Had a good experience with Brandon from Pointe Pest Control. They came out and got what needed to be done. Definitely recommend.
A good company with nice people.
Great service from a great customer. Israel help me keep my home pestfree
We have been using this company for several years. The technicians have all been consistently great to work with. They are thorough and patient. All of them take the time to explain what they're doing and how things work. Arlo was particularly cheerful and helpful. He was a real pleasure to work with. I highly recommend Pointe Pest Control.
Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.
Stephen was very thorough and helpful!
Israel has serviced my home many times. He is a!ways so friendly and professional. He does a great job. Thank!!
Crystal always does a great job. She’s courteous, friendly, and very knowledgeable. We appreciate her thoroughness on every visit. I would recommend Crystal and Pointe Pest Control to anyone needing their services.
Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!
Kevin always does a great job and is so nice. Great hire Pest Point.
Fast
Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all
Fantastic service, great communication. Highly recommend!
Jacob is pleasant and efficient at his job. His work is always done quickly and done right. No pests at this house anymore.
Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!
Excellent service of checking all that was seeded.
Mike had great communication and excellent service!
We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are…
Dylan’s customer service and work were great!
Very friendly and professional. Everyone should use them! They always do a great job.
I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.
Adam Technician explained service asked about current condition. Treatment was quick explained where rodent problem was explained areas they would treat. Great job
Michael Hopkins was professional and very thorough. He explained everything in detail and let us know what was going on and what we could expect. I would recommend the service to anyone.
Great gentlemen showed up to my home today and were punctual and very professional.
Jonathan was very professional, quick, and answered all my questions! Thanks!
Tony did a great job. Quickly provided pest control services both kindly and professionally.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1156 | $76–$246 |
| Spider extermination | 1136 | $58–$136 |
| General pest inspection | 775 | $63–$126 |
| Hornet & wasp extermination | 686 | $81–$246 |
| Bug & insect extermination | 487 | $71–$144 |
| Rodent extermination | 478 | $75–$323 |
| Home inspection | 239 | $68–$161 |
| Bee extermination | 182 | $184–$371 |