Pointe Pest Control - Albany

New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.

I'm not happy. This has been ongoing for around 6 months now. They have promised me several times that they will get rid of them. In all honesty I am starting to wonder if they are just stringing me along to keep my landlord paying them. 😢The last time someone came out they just looked under the crawl space &… Read full review

Great comprehensive service

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the… Read full review

Jacob was very thorough and professional, yet friendly and personable. He exceeded my expectations.

Very professional and polite.

Very friendly and polite technicians!

Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy… Read full review

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌

Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.

Tom our service provider is extremely professional and easy to talk too.

Pointe Pest Control always does a great job keeping the house free of bugs and rodents. Appreciated the all the hard work Paxton put in to fix all the issues in our crawl space.

Always gets the job done!

Had a good experience with Brandon from Pointe Pest Control. They came out and got what needed to be done. Definitely recommend.

A good company with nice people.

Great service from a great customer. Israel help me keep my home pestfree

We have been using this company for several years. The technicians have all been consistently great to work with. They are thorough and patient. All of them take the time to explain what they're doing and how things work. Arlo was particularly cheerful and helpful. He was a real pleasure to work with. I highly recommend Pointe Pest Control.

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Stephen was very thorough and helpful!

Israel has serviced my home many times. He is a!ways so friendly and professional. He does a great job. Thank!!

Crystal always does a great job. She’s courteous, friendly, and very knowledgeable. We appreciate her thoroughness on every visit. I would recommend Crystal and Pointe Pest Control to anyone needing their services.

Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!

Kevin always does a great job and is so nice. Great hire Pest Point.

Fast

Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all

Fantastic service, great communication. Highly recommend!

Jacob is pleasant and efficient at his job. His work is always done quickly and done right. No pests at this house anymore.

Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!

Excellent service of checking all that was seeded.

Mike had great communication and excellent service!

We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are… Read full review

Dylan’s customer service and work were great!

Very friendly and professional. Everyone should use them! They always do a great job.

I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.

Adam Technician explained service asked about current condition. Treatment was quick explained where rodent problem was explained areas they would treat. Great job

Michael Hopkins was professional and very thorough. He explained everything in detail and let us know what was going on and what we could expect. I would recommend the service to anyone.

Great gentlemen showed up to my home today and were punctual and very professional.

Jonathan was very professional, quick, and answered all my questions! Thanks!

Tony did a great job. Quickly provided pest control services both kindly and professionally.

Professional service

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Kenneth is always professional, kind and knowledgeable —-he is very efficient and thorough!!

Pointe Pest Control has wonderful courteous employees that are very mindful of our place of business. Thank you

Great service, called ahead so I could secure my dogs. Greatly appreciated!

wasn't at the residence, but never have a issue with Pointe Pest. Good job everyone

Jake and I had a brief conversation to discuss my concerns about the protections Jake could implement to protect our mason bees. We came up with a very satisfactory solution! He's a terrific representative for Pointe Pest Control!

Im very pleased with the professional service with pointe. They are polite and willing to answer any questions. I would recommend them to other people.

Adam is amazing! He is so good at his job and answering all my questions. He is also great with my dog.

Eric was our pest control tech with another company in the past and we are glad to be working with him again and Pointe Pest Control. He is very professional and a great guy to work with. Thanks Eric.

Great job explaining the services and reaffirming that if there is an issue between visits that they will come back.

Brandon Linn did a great job. Personable and efficient. I really appreciated the phone call ahead so I knew to expect him. The feedfeed on the rat traps was very helpful. Thanks so much for having awesome folks to work with! Dave

Jackson is a professional. He arrived between the scheduled time. He was able to do the job that was scheduled. He explained everything he would be doing and answered all my questions. Thank you

Crystal was very respectful of my organic vegetable and fruit garden, only spraying the house and storage shed as I asked, I enjoyed having her in my garden.

Brandon came to the door and asked about my needs. He was very knowledgeable about rodents and said he would put fresh bait in my Pointe Pest traps.

Seth was very pleasant and professional and got the job done in a very timely manner

Excellent service- quick, friendly, excellent service. Dakota (the tech) was careful not to let my dorky pup out.

It’s always a pleasure to see Keneth H! He always checks in with us to see if there are any concerns and does a great job. Definitely recommend him and his company!

I’ve been using Pointe for years and am very happy. Jacob is efficient and friendly, and lept me apprised of activity in the mouse traps, and I hat to look out for. I’m very happy with his work.

Earl Bauman Very happy with all the work that he did. Totally trust Earl and Point with their work.