Pointe Pest Control - Albany

New person who seemed confused about what to do, especially knowing where the mouse stations were. Said the company was suppose to inform him the location of them but they hadn’t. So hopefully he was able to find them and deal with them. I did see him spraying around the foundation so that was good.

I'm not happy. This has been ongoing for around 6 months now. They have promised me several times that they will get rid of them. In all honesty I am starting to wonder if they are just stringing me along to keep my landlord paying them. 😢The last time someone came out they just looked under the crawl space &… Read full review

Great comprehensive service

I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try to have the… Read full review

Jacob was very thorough and professional, yet friendly and personable. He exceeded my expectations.

Very professional and polite.

Very friendly and polite technicians!

Jon has been performing pest inspections and remediation at my family’s place for years. We had an initial crisis with field mice that has now turned into something much more manageable and stable. He does a thorough job inspecting the property and I can’t tell you invaluable it is to have the same trust worthy… Read full review

Kenny was personable, and helpful. He had solutions to my questions. He was a very squared away young man.

Called and gave me a 30 min arrival time. Rang door bell. Very nice and totally professional. 👌

Crystal as always is very professional and efficient. She makes sure everything is well taken care of and is always very helpful.

Tom our service provider is extremely professional and easy to talk too.

Pointe Pest Control always does a great job keeping the house free of bugs and rodents. Appreciated the all the hard work Paxton put in to fix all the issues in our crawl space.

Always gets the job done!

Had a good experience with Brandon from Pointe Pest Control. They came out and got what needed to be done. Definitely recommend.

A good company with nice people.

Great service from a great customer. Israel help me keep my home pestfree

We have been using this company for several years. The technicians have all been consistently great to work with. They are thorough and patient. All of them take the time to explain what they're doing and how things work. Arlo was particularly cheerful and helpful. He was a real pleasure to work with. I highly recommend Pointe Pest Control.

Paxton is very polite, on time, and knowledgeable. He throughly answers my questions. Paxton is also neat as he preforms his duties. It is a pleasure to work with him.

Stephen was very thorough and helpful!

Israel has serviced my home many times. He is a!ways so friendly and professional. He does a great job. Thank!!

Crystal always does a great job. She’s courteous, friendly, and very knowledgeable. We appreciate her thoroughness on every visit. I would recommend Crystal and Pointe Pest Control to anyone needing their services.

Justin was very helpful and clearly communicated and seemed efficient. Thanks a bunch!

Kevin always does a great job and is so nice. Great hire Pest Point.

Fast

Your company has been taking care of my pest issues for 3 years now. I'm very pleased with your company & Joshua is excellent! Thanks to you all

Fantastic service, great communication. Highly recommend!

Jacob is pleasant and efficient at his job. His work is always done quickly and done right. No pests at this house anymore.

Easy to talk to, cares about the customers concern and does everything he can to make it the best experience! Thank you Steven!

Excellent service of checking all that was seeded.

Mike had great communication and excellent service!

We've been with PP for a while now, Odin, Dakota, Rachel, Kaylie, Marcus, and others show up on time having reviewed the request I left with the office and ready to go. Technicians call ahead to ensure we're home for the service. They always take time to listen to my concerns and additional details, and are… Read full review

Dylan’s customer service and work were great!

Very friendly and professional. Everyone should use them! They always do a great job.

I am very pleased with the service. The agent was professional and friendly. Colt let me know what he planned to do and then came to door to let me know it was all done.He answered all my questions and concerns about my dog. I recommend this company.

Adam Technician explained service asked about current condition. Treatment was quick explained where rodent problem was explained areas they would treat. Great job

Michael Hopkins was professional and very thorough. He explained everything in detail and let us know what was going on and what we could expect. I would recommend the service to anyone.

Great gentlemen showed up to my home today and were punctual and very professional.

Jonathan was very professional, quick, and answered all my questions! Thanks!

Tony did a great job. Quickly provided pest control services both kindly and professionally.

Professional service

Jonathan was very thorough in his work and in his explanation of our bug problem. He gave us the benefit of his professional advice and was patient and kind to my wife, who HATES bugs. We highly recommend John and Pointe Pest Control.

Kenneth is always professional, kind and knowledgeable —-he is very efficient and thorough!!

Pointe Pest Control has wonderful courteous employees that are very mindful of our place of business. Thank you

Great service, called ahead so I could secure my dogs. Greatly appreciated!

wasn't at the residence, but never have a issue with Pointe Pest. Good job everyone

Jake and I had a brief conversation to discuss my concerns about the protections Jake could implement to protect our mason bees. We came up with a very satisfactory solution! He's a terrific representative for Pointe Pest Control!

Im very pleased with the professional service with pointe. They are polite and willing to answer any questions. I would recommend them to other people.

Adam is amazing! He is so good at his job and answering all my questions. He is also great with my dog.

Eric was our pest control tech with another company in the past and we are glad to be working with him again and Pointe Pest Control. He is very professional and a great guy to work with. Thanks Eric.

Great job explaining the services and reaffirming that if there is an issue between visits that they will come back.

Brandon Linn did a great job. Personable and efficient. I really appreciated the phone call ahead so I knew to expect him. The feedfeed on the rat traps was very helpful. Thanks so much for having awesome folks to work with! Dave

Jackson is a professional. He arrived between the scheduled time. He was able to do the job that was scheduled. He explained everything he would be doing and answered all my questions. Thank you

Crystal was very respectful of my organic vegetable and fruit garden, only spraying the house and storage shed as I asked, I enjoyed having her in my garden.

Brandon came to the door and asked about my needs. He was very knowledgeable about rodents and said he would put fresh bait in my Pointe Pest traps.

Seth was very pleasant and professional and got the job done in a very timely manner

Excellent service- quick, friendly, excellent service. Dakota (the tech) was careful not to let my dorky pup out.

It’s always a pleasure to see Keneth H! He always checks in with us to see if there are any concerns and does a great job. Definitely recommend him and his company!

I’ve been using Pointe for years and am very happy. Jacob is efficient and friendly, and lept me apprised of activity in the mouse traps, and I hat to look out for. I’m very happy with his work.

Earl Bauman Very happy with all the work that he did. Totally trust Earl and Point with their work.

Very professional

The communication with this company has truly been amazing. They are very flexible and go above and beyond every service. Robert C. Was the last individual to treat our property (3 buildings total). I received a phone call from Robert asking if there were any trouble areas or anything he needed to focus on before he… Read full review

Sam was very complete and efficient getting complete abatement service completed!!

Very friendly. Explained the process, professional and discussed what is covered.

Was not home but am confident the service was good!

Robert does a good job explaining what he will be doing.

Chris said the magic words, “ Is there anything else I can help you with?” We appreciated Chris’s extra help with removing ice/rat droppings from our attic and cobwebs from our garage.

The technician that did our house today was professional and friendly, he did a good job!

Pointe Pest is the best pest company for customer communication that I have worked with. Informative on-site conversations, and a very accessible online portal keeps us fully informed of services both rendered and upcoming. A delight to work with! The technicians have all been friendly, professional and patient with… Read full review

The tech introduced himself and briefed me on the process. Quick, easy, transparent. Great experience.

Derham did his work efficiently and quietly without disturbing us

Jonathan is wonderful. He’s familiar with our property and needs and always makes sure my concerns are addressed.

Always does a great job. Excellent customer service.

Josh was very thorough and professional. He is a great asset to PPC. Great job Josh, Thank you, Jeffrey and Reeca

Great service to a variety of needs today. He even inspected our crawl space. We have used Pointe Pest Control for several years and highly recommend them.

Great experience, very responsive, professional, and easy to work with.

Keneth was our technician today and he addressed our concerns and did a very thorough treatment of the inside and outside. I’d highly recommend him and will request him again.

Jonathan was very informative regarding some mice issues we were having. He did an excellent job! He was very professional and thorough!

Reyovani Carter is excellent- professional, and friendly

Very good service

Point pest control has done a great job of controlling our pests. From mice and rats to ants and spiders.

Wyatt was courteous and professional. Appreciate his following up on rescheduling and making notes to my acc.

Ray sprayed for bugs at my house and did an excellent job and was thorough.

Jonathan was very professional and courteous.

Incredible service from Seth O. And Pointe Pest. We’ve been a customer since moving into our home and we’ve always been treated great and their service is awesome. Seth was patient in meeting me as I had to secure our pets and small kids. He looked over our mouse bait boxes and discussed what upticks we’ve had with… Read full review

Levi was great

Chris was patient and thorough

Very nice young man - it was very nice to chat with him. He showed interest in my property and I appreciate that. He did a great job)! Thank you!

Reyavoni Carter

Robert is great to work with. He's professional, personable, and informative. He's wonderful about giving us a heads up, so we can put our dogs in the house, dealing with our dogs when he's inside the house, and gives us the information needed about keeping them safe. He does a good job getting rid of spiderwebs,… Read full review

Sam did a wonderful job at our Airbnb. He was very thorough and complete and explained things extremely well. Pointe Pest Control and all of its technicians have been exceptionally helpful and professional over the past several months. We highly recommend them!

Levi serviced my home today. As always, all the Pointe Pest Control reps service professionally and promptly. Explain clearly their service both what it can and cannot do so you understand the expectations. I like that you can call them back at no charge as needed for something specific. Thank you!

Mike was fast and thorough, giving me updates on all the bait stations, traps, and bug spraying, which I greatly appreciated!

We love Point Pest!! Especially grateful that they close and secure our gates when done. Our gates aren’t easy to close - but they get it right and our dogs stay safe! Thank you Steven Z!

Kevin does an outstanding job. We’ve seen a tremendous change in insects and bugs and wasps and yellow jackets as well as mice activity since using point pest control.

Brett can’t to my house and was so thorough and so kind. He crawled under the house, in the attic, looked at all the things and dud a thorough job. I appreciate his kindness and professionalism. He’s the best!!

Marcus O. Is great!! Always super friendly and does an awesome job. I hope he continues to be out guy! Love pointe pest.

Friendly, helpful, detailed, and clearly explain everything they do and why!

Excellent services. Ray goes out of his way to provide the best service.

Earl is excellent at pointing out potential problems and offers suggestions on what I can do at home to minimize pests. I would highly recommend him!

Reyavoni Carter is awesome and takes care of the whole family. She does an excellent job.

He was friendly, professional, and doing a great job of keeping the critters away.

Professional, friendly and answered all of my questions

Chris was prompt, courteous and answered all our questions thoroughly.

Eriet came out and did a follow up service and helped us track down where the mice were coming from, very helpful this company is great to work with

Eriet did an excellent job of informing us about the rodent issue we're having and the best way to resolve it. He was fantastic!!

Walt was an excellent Tech. He is very knowledgeable individual, and very helpful explaining any questions I had. They are a company I trust for years now. Very good communicators. Excellent results! No Pests left !

Earl Bauman was wonderful! Great service!

Excellent service. Worked in at the last minute. Very pleasant.

Israel was the rodent specialist, very competent great at explaining the situation and maintaining professionalism. Jacob as the general bug specialist, again, great job at explaining the situation and giving a report about what was being done. Both were great working around my dogs and kid. Tony Menza came by for… Read full review

Chris and Ariat

Arlo, Matt, and Ice came and did an amazing job at finding my pest problem and fixing it.

We had a rodent problem a while back, there have been no signs of any since! Crystal is awesome! She's very friendly and professional! She came out today for a general bug inspection and completely understood my concern for my dog's ! I was assured that as long as I let everything dry, they're fine! I highly recommend Point Pest Control!

Rancesom has been here for our treatment again and I want to express my appreciation for his cheerful attitude and good advice.

Earl B did a great job! On time and went the extra mile to help us with our rodents and yellow jackets. Good man

Eriet and John did a fantastic job of spraying in and outside the house. Very thorough, super informative, friendly and clean! Would highly recommend them for pest control! I forgot the name of the young man that did the rodent part but he too was extremely thorough, informative and friendly! I feel very good with… Read full review

Always helpful, always a pleasure. Crystal is my technician and she is friendly, knowledgeable, and very professional. Pointe is a great company!

Angel was GREAT!

Eriet, he investigated everything.

Jacob Bergett Did a good job and I appreciate the professional work and through.

Great team. Eriet and Ransom took the time to explain how to fix the AC unit port on the side of the house from becoming an entry way for all sorts of pests by plugging it with copper mesh or steel wool and foam insulation.

Tony was great, helped fix a problem I had with previous issues. Took the time to explain and put me at ease. Great Job

Great customer service. Professional

The people at Pointe were professional, kind, and quick! We are very grateful for them!

Tony Menza was very nice, professional, and he did such a thorough job. Thank you for the help in getting out house free of pests!!

I have had this company for many years. No matter what infests they are swift to respond. Recently we have experienced a rat problem which has been especially difficult to deal with due to living next to a pond, and in an area where rats are a problem. Pointe Pest employees are unrelenting. I thought service was… Read full review

Grant was super nice and was very thorough in his work. Hopefully we can get this rodent out of our vents, thanks to Grant. We will definetly keep receiving services from Pointe.

They’re great!

The servicemen were always on time, very polite and respectful. They always asked if I was having any problems or questions. I recommend them.

Earl was great! Communicated well, punctual, professional, and pleasant! He listened to my concerns and found the issues. Set new traps and done! Thank you!!!

Earl Bauman, great costumer service. Very personable and professional. Did more than was asked. Was knowledgeable and very helpful.

Michael and Seth were excellent! Very friendly, professional, and knowledgeable. Took their time to explain all services and warranties, and answered all my questions. Looking forward to working with them for the duration of my contract.

Technician Wyatt was professional, helpful, and knowledgeable. Estimator Paul was timely, accurate, and responsive. The call center is pretty good too.

Thank you, Michael and Brett for your support and great work!

Quick friendly service!

Michael was great! Very personable and informative. His explanation of setting the traps was easy to understand. I’m looking forward to working with Michael again.

Both Cameron and Jacob were prompt, very pleasant, and professional. I was impressed with them both.

Seth and Michael were absolutely wonderful. Kind, friendly, very thorough, funny and professional. It was an exceptional experience today as they started the process of eliminating our rodent problem. Many many thanks. :)

Michael and Adam were very professional took the time to chat and hear my concerns

Very quick came and did initial service within 24 hours , they were very knowledgeable and didn't stop until they found what they were looking for. It got pitch dark outside so they already schedule to come back the next day to continue working the problem. Also said they will help me out by checking my duct work under the house. Will update on that!

Michael and Bo were great! Helpful and very communicative.

Reyavoni is amazing!!! She’s so kind and has a passion to help you! My dog is also in love with her!😍😍

Reyavoni Carter is actually fun to work with and gives excellent advice on how to deal with or thwart pests. Always a pleasure to work with her.

Rylen came by recently to secure my homes crawlspace and perform pest control. He was very polite and professional. My experience has been great will all the staff and highly recommend Pointe!

Reyavoni Carter So helpful and full of amazing information! Always has treats for my puppies!

Reyavoni carter and Seth Bryant great job.

Reyavoni Carter is super helpful and professional! Very thorough! She also goes out of her way to show kindness to my dog.

Ice did a very professional and thorough job today.

Grant was our technician and he was efficient, thorough and friendly. Great service

Reyavoni Carter is super friendly kind and is extremely professional. My dogs love it when she visits definitely recomend!

Reyavoni carter has been exceedingly professional and helpful with explaining how best to keep away pests.

Alien was almost an hour earlier than expected and was very informative explaining the treatment process. Service was super quick and easy. Look forward to you next visit!

Our tech Reyovani is very professional and courteous. Always on time and does a great job!

Reyavoni Carter is always professional.

Nice and friendly. Showed up on time even a couple minutes early. Walked me through everything they were going to do made me feel comfortable and confident in their work.

I received my initial pest control visit today from Kevin. Before he started, he explained thoroughly what he was going to do and how he would proceed. He also covered the business policy with me and he mentioned ways that I could save money with full payment for the year. He answered all of my questions before he… Read full review

I was very happy with their professionalism and customer service. This was our first time using this company and I think we will continue to be pleased with their services in the future.

Very friendly, always on time. Reyavoni carter gives exceptional service.

Jesse Tomlinson, Silas Latini, and Brett Parks were excellent service techs. They walked me through the whole process, treated the inside and outside and are currently working on a rodent exclusion in our crawlspace. Which is major seeing as our crawlspace is more suited for a small, nimble child than a grown man.… Read full review

Separate teams for rodent and pest. Both were friendly and professional, and they wear boot covers inside.

Kevin was thorough and knowledgeable about the situation. I feel much better knowing that I had Pointe out and that the problem will be taken care of. Thank you Kevin!

Reyvanoni Carter and Jesse Thominson are very professional and friendly. Each visit they ask if there are any areas we need extra attention. They are very thorough.

Very professional, communicates well.

Reyavoni Carter

Reyavoni Carter was a great, she was very informative, and very helpful and gave great tips! I will definitely recommend my friends to your company and her!

Pointe Pest is amazing! Reyavoni was here today, she not only comes to do a job, she brings treats for our dogs & remembers their names. She is so kind & asks if we’ve had any issues. Even though it was cold, windy, raining & a little mix of snow, she was smiling and happy to be here.

Kevin m , Matt

Very prompt service and were even able to get us taken care of early.

Wyatt was very professional, thorough and patient with all my questions and requests. Thank you.

Reyavoni is a great technician! Very professional and polite. Treats our pups so special.

Jason did an excellent job. He was thorough and seemed to go above minimum requirements. Thank you Jason.

Arrived on time, professional, great with dogs.Rachel and Jason introduced themselves and got to work.

The serviceman was very friendly and answered all my questions. My experience with this company has been excellent and have recommended it to friends.

Mikayla and Rachel were great! Introduced themselves when they first arrived, informed me of what they would be doing, asked if we were having any problems, and checked in before they left. We’ve been using Pointe Pest for 6 years now and have been very happy with the results. When we did have any problems, they… Read full review

Reyavoni Carter is amazing! Incredibly nice and thorough!!!

Reyavoni Carter is fabulous! Great service.

Appreciated professionalism and Customer Service

Reyavoni Carter I absolutely love her her spirit and work! I love her!

Rancesom does an outstanding job at our place. Always very thorough and makes sure to get our feedback to elevate his service. We are very pleased with his performance!

Thanks to your Tech Rachel for using her skills to rebuild and block potential entryways. Your company is the third I tried to deal with the rat problem and I know it is finally being handled right! I appreciate the professionalism and follow through by the employees of your company.