Is Pointe Pest Control any good?
Our verdict: solid, not standout — #27 of 40 ant exterminators, better than 33%. Customers single out its accountability and craft & service; momentum is where it trails.
Accountability — better than 99% of peers
Craft & service — better than 93% of peers
Satisfaction — 26th percentile
Reliability — 14th percentile
Momentum — 14th percentile
Price $$$: 15% above typical
Pointe Pest Control for general pest inspection
Clear ✕262 customers reviewed a general pest inspection job here and rated it 4.97★. Most paid $100–120 (category typical: $56–$116). For this job it ranks #12 of 38 ant exterminators we track.
All 262 Google reviews tagged “General pest inspection” · showing 80
Excellent hands-on service with deep knowledge and expertise!
Always excellent service. Very responsive if need service between regular appointments. Jenna is very pleasant & professional at her job. I recommend Power Pt.
Evan did a great job and was very thorough !
We were overrun by ants this summer and called in Pointe pest. I was surprised how efficient and cost effective the service was. We’re bug free and happy!
Even after having inside and outside of house sprayed recently, still had many stink bugs getting inside the family room area. Justin sprayed inside the family room and suggested we turn on our fireplace often.
Outdoor pest control
Very friendly. Even remembered my puppy’s name. So personable and so professional!
Genssie, as always, was friendly, professional, and did a thorough job.
The servicing tech, Alan, was terrific. He evaluated my wasp issues, took care of the existing problems, and then inspected the entire home for any additional potential issues. He was efficient, knowledgeable, and competent. In addition, he made certain I understood the guarantee & additional services Pointe Pest…
Very thorough and comprehensive treatment.
Always a great job and friendly technicians.
I’ve posted before but won’t hesitate to post again, particularly about Bennett. He’s always been timely, informative, professional, and so helpful!
Very thorough and friendly service. I am a very happy customer that will continue to utilize their expert service.
Juan is always on time, does a great job and ensures that every treatment is explained and goes above and beyond on every visit, can’t thank him enough!
Our technician was phenomenal!!
Dan has been a big help getting the mice out. And taking care of all the bugs you don’t want in a home.
Everything went perfect as planned.
Milton’s expertise is very much appreciated and reassuring in that the pest issues were being addressed successfully.
Notes should have been read from previous treatments. Bait stations outside were not filled and a rescheduled appt had to be made again.
Antonio is pleasant, knowledgeable and informative about pest control.
Antonio represented Pointe Pest Control as well as humanely possible!
We compared couple of pest companies and from beginning we knew that we will choose Pointe Pest Control. Irving did our first inspection and we were so impressed with his professionalism. He always answered our questions and provided the details of our future services. Today, Tom and Irving did our first service for…
Professional, excellent service, and Donald was thorough when inspecting our auditorium.
Excellent service! Matt is Very helpful and knowledgeable.
Prompt, smooth process and communication with the team. Highly recommended!
Our service provider was fantastic! He was patient with my questions, thorough in his explanations of what he saw inside and outside my home, and generally his whole visit was focused on helping me find solutions to our pest problems.
Very satisfied with their pest services! I’ve been using them for the past year and had several service request placed for spiders, springtails, voles, and clover mites. They’re very friendly, knowledgeable, and affordable which is a bonus. I also like the plans and one-time service options that are available and have used both.
Jonathan was prompt, professional and thorough. We discussed issues for future services. He did a great job.
Wonderful personal experience! Aiden was Kind and thoughtful as he inspected and sprayed our home!
This is an amazing business! Technicians are friendly, knowledgeable, and kind.
He arrives on time and is very thorough. Highly recommended
Excellent service and Zach was a great guy to deal with.
Nick was prompt, polite, and very patient. He took the time to hear my concerns answered all my questions quite thoroughly. Very professional!
We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.
Excellent communication. Tech Justin was thorough and informative. He explained everything needed and advised next steps.
Always so friendly to work with. From the administration staff to the individuals that provide the onsite service. Highly recommend.
Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands
Kevin, was very professional, in first explaining service to be provided, then keeping me informed as he completed the service, thanks Kevin
Habacuc is very professional and communicates well about what he is doing to treat insects. I called yesterday for an appointment, and he came to our home today! I highly recommend Pointe Pest Control!
Michael is always great! He answers all my questions and is very thorough.
Very nice.
Very friendly team and effective at their work. Always timely when coming out and willing to listen to identify what issues we are having. Treatments have been going well and we have noticed little to no ants in property any longer. Also happy with the cobweb removal they perform during their visit.
Milton, as always did a thorough caring job!
Robert, our technician went above and beyond in our monthly service today. He answered all my questions and made some great suggestions. His manner is friendly but professional and makes using Pointe a pleasure.
Alex is very polite, friendly, & thorough.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Everything was great, they sprayed all around my condo for spiders and ants and put out pellets for the mice i was having problems with.
Excellent
Jacob is so helpful and thorough with his service. He listens to our concerns and diligently inspects each time he visits our home.
Jacob was extremely knowledgeable and helpful with all of my questions. He explained the products that Pointe Pest Control uses and how they work. I was very happy with the service.
Thank you, Jonathan Reyes! Professional, detail oriented individual.
So impressed with Jonathan Reyes’ knowledge!!!
Jerry was the representative that came by. I told him about the mice we had and he found the problem & we’ll have. 2 week check up. He was so thorough, super nice & really listened to my concern
Gerardo was awesome! He was respectful, punctual, and very attentive to the spots I needed sprayed in my apartment. He also was very educational as well. 5 stars!
The representative was very thorough when inspecting my home for problem areas both inside and out. Called out a specific problem that mice could get into that I never noticed in my laundry room. 10/10 service!
Jacob came out to treat our house for carpenter ants. He was thorough, professional, and very nice. He explained everything clearly, and I feel much better after the treatment.
Great service!
Great company and prompt!
Austin was enthusiastic and professional!
The absolute best! From J.R.’s knowledge and professionalism, I will be requesting him if ever I need their services! Thank you so much!
Great service. Our technician, Robert did outstanding.
Austin was great. Did a thorough job and even cleared tons of spider webs, did a deep spray of walkways and everything! Great service and will definitely use them again. Glad to know they have great technicians with professional
Austin was friendly, educational and efficient. I had confidence in him servicing my home.
Dylan was very professional and helpful as to what was needed to get rid of our ant issue. He respected our home and pets as well.
I am very impressed with this company and our tech, Austin. They have gone over and above to fix and advise us on pest control.
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Dylan was our technician today; he is professional and very thorough which we appreciate very much. He covered all of the perimeters that we needed for our home. Great company and Great employees!
Prompt, professional and explains services with absolute clarity.
The guys (Austin and Austin) were very courteous and professional, explained everything and even pointed out a gas leak to me! They explained best follow up as well, both for me and them! Great job!
Dylan did very good job for our pest control. He worked thru all of our rooms, basement, garage and patio etc carefully.
Polite and professional easy to deal with and on time, thanks
Team is thorough in knocking down webs and spraying for pests inside and out.
Zach was friendly and took time to understand the problem to tailor service to our needs. Thanks!
Great service and always friendly techs.
Excellent service, friendly and thorough technician.
So far I’m happy with it.
Matt was great! Follow up appointment.
Nick was professional and thorough! He took time to answer our Tennant's questions and concerns.
They have always been very thorough so far and are very responsive to questions or concerns we have. Our tech also makes sure to ask if there’s anything else we need or have questions about before he leaves.
Very professional and courteous. I have been very happy with the service and have recommended them to others.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control
Is Pointe Pest Control good?
Yes by most measures: 4.9★ from 1,542 Google reviews and an Experts Score of 44/100 (grade C), #27 of 40 ant exterminators we track. 2.7% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control charge?
Customers reported a typical bill of $113 (middle half $65–$151), 15% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control for?
Mostly spider extermination (283), rodent extermination (264), general pest inspection (261), ant extermination (258).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 61%).
