Is Pointe Pest Control any good?
Our verdict: solid, not standout — #27 of 40 ant exterminators, better than 33%. Customers single out its accountability and craft & service; momentum is where it trails.
Accountability — better than 99% of peers
Craft & service — better than 93% of peers
Satisfaction — 26th percentile
Reliability — 14th percentile
Momentum — 14th percentile
Price $$$: 15% above typical
Pointe Pest Control for hornet & wasp extermination
Clear ✕131 customers reviewed a hornet & wasp extermination job here and rated it 4.98★. Most paid $40–60 (category typical: $58–$282). For this job it ranks #5 of 35 ant exterminators we track.
All 131 Google reviews tagged “Hornet & wasp extermination” · showing 80
Excellent hands-on service with deep knowledge and expertise!
Woke up to find about 40 yellow jackets in my living room. I know I had a problem outside. Contacted point pest control. Shane came out same afternoon. sprayed and dusted for different areas told us of the precautions that we would need to take for us and our dog. So far, I don’t see any signs of existing Yellowjackets hope they are gone forever.
Leonardo completely removed the wasp nest (without getting stung). He powdered the former home of the wasps and warned us that some of the displaced wasps would be angry and dangerous for about three days.
Even though it was the biggest nest of yellow jackets he’s ever seen Antonio went in and tacked it.
The servicing tech, Alan, was terrific. He evaluated my wasp issues, took care of the existing problems, and then inspected the entire home for any additional potential issues. He was efficient, knowledgeable, and competent. In addition, he made certain I understood the guarantee & additional services Pointe Pest…
Very thorough and friendly service. I am a very happy customer that will continue to utilize their expert service.
Always a thorough job from Clifford
The exterminators are always polite and efficient. I highly recommend them.
Eddie is professional and knowledgeable
Milton’s expertise is very much appreciated and reassuring in that the pest issues were being addressed successfully.
Antonio is pleasant, knowledgeable and informative about pest control.
Very professional answered all our concerns.
Good work
This is an amazing business! Technicians are friendly, knowledgeable, and kind.
Great service, as usual, thanks Sam!
Nick came for a mouse inspection and he took care of a few other pests. Very happy with his service
Nick was prompt, polite, and very patient. He took the time to hear my concerns answered all my questions quite thoroughly. Very professional!
I had a great experience with Julian, he called to confirm the appointment time, showed up when he said he would and was very professional, he did an awesome job and this is an update, I haven't seen a fly or a bee since he's been there, highly recommend, thank-you all for the great service
He was professional
We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.
Malik and Pointe Pest Control are always great! Prompt, professional, and affordable services year round.
Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands
Very nice.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Emailed their site and received a call quickly. Explained my issue (hornets next on house exterior, plus sporadic issues with ants inside). The person on the phone explained the options. I signed up. The service person was on time and explained everything well. He took down the nest, sprayed for ants, and explained…
Excellent service!!
Jerry was very professional and explained what he was doing and how the treatment was going to work. I was very happy that Pointe was able to squeeze me in the same day to take care of my insect problem. They also took down all the wasp nests and cleaned all the webs outside. Very happy with their service. I signed up for the quarterly program.
Great company, wonderful technician!!!
Pointe Pest Control has been my go to provider and with people like Adrian whom show not just courtesy but also care in what they do, it's easy to come back and continue my service!
Milton as fantastic. Very thorough, professional and obviously cares about his customers.
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Dylan was our technician today; he is professional and very thorough which we appreciate very much. He covered all of the perimeters that we needed for our home. Great company and Great employees!
Pointe Pest Control does an amazing job treating our house for various pests (spiders, ants, mice, wasps, etc.). They are super easy to work with and schedule. We see a huge reduction in the amount of bugs in the house especially in the summer. We never feel rushed by their technicians and they are super…
Prompt, professional and explains services with absolute clarity.
Always professional and always accommodating.
We originally contacted Pointe Pest for wasp abatement but when it was discovered shortly after that we might have had a mice infestation, they were right on top of it. Ivan has been amazing to work with. He's always right on time, typically right at the beginning of the availability window. He's been super patient,…
They were prompt and courtesy and answered my questions.
Jennifer was efficient and professional. Very knowledgeable. We have seen a great reduction in wasps and ants.
Always on time, always professional. Great service.
Great customer service! Product works well. Overall quality company.
Very friendly staff! They keep us well informed and give good advice for how to keep pests out. Always quick and to the point
Workers that come to the home are very friendly and respectful. They’re presentable in both their demeanor and outward appearance. Jennifer who came today to spray was extremely personable and delightful. Every time they double check which areas of the home I would like serviced. Currently we only spray the outside…
The gentleman was very polite and professional
Michael is very personable, Professional, conscientious, careful and provides good advice and great service. Calls before arrival for heads up. Made suggestions to avoid any rodent coming into home during Fall season. Highly recommend Michael from PointPest Control.
Over the years we have had issues with mice, ants and other insects. It has not been bad, but it has been a constant issue. Ryan checked every location for mice and insects. He showed me where they were getting in as well as where and how he treated for them. He was thorough, explained things well and was very helpful.
Xavier M. was our technician. He was very thorough, patiently answered our questions, and was very professional. He did a great job.
Miguel was fantastic. Very polite and thorough. Top notch service!
Super responsive!!! Ryan was quick and professional. Highly recommend.
John was great. On-time, professional and knowledgeable. He took his time explaining what was going on, how he was going to remediate and what to expect next. Hopefully I never need their services again, but if I do I will for sure call Point Pest Control, and ask for John.
Got rid of the nest in minutes. Great service.
We bought a package with Pointe Pest Control in a moment of pure desperation. A lot of businesses would've taken full advantage of us and provided less than satisfactory services, but not Pointe Pest. They have been responsive and reliable and worth every penny!!
They were great! Very professional, took their time and eradicated the problem! I would def use them again!
Just had our first treatment and was blown away by the experience. I called yesterday around five pm and Jacob arrived at two pm today! I showed him our biggest problem areas and he tackled the rest. The best part is that he was super accommodating with our WFH situation, he called to give me a heads up on arrival…
Very thorough and courteous! Highly recommend!
The technician was prompt, courteous and thorough. Great first experience!
Wonderful service! Very nice people to do business with!
They are timely and always call ahead to see if you are having issues
World class service. Fast response, and very professional. 10 out of 10!
Awesome customer service from the service technician GP.
Xavier was very professional, friendly, knowledgeable and thorough.
Professional services and good technicians .
Very efficient and professional, easy to work with.
Great job getting a hornet’s nest removed!
Jacob is my service provider & he is very kind & professional. Thank you Jacob !
Ryan is a great tech: always on time and very knowledgeable.
Informative, friendly, professional
A family recommended this company for pest control after our DIY approach failed. Lol. The tech was very friendly and sprayed everywhere we asked. Hopefully this takes care of our bug issues!
Pointe Pest do an amazing job. They're knowledgeable, friendly, and professional. Ryan went above and beyond my already high expectations today when helping remove a wasp nest. Highly recommended!!
Pointe Pest Control have been to my house several times now and have always been very professional and thorough. This last time they came out and found a hornets nest in one of our bushes and quickly eliminated the nest. They also sprayed the bushes to discourage any future hornets activity.
The technician did a follow up visit pertaining to the ants, wasp and wildlife. He was timely, friendly and knowledgeable.
Ryan
My Technician was very knowledgeable and pleasant I would definitely recommend Tim at point pest control
Nick was our technician and was very informative and professional. Highly recommend!
Couldn’t be happier. Have been using their services for years now. Would recommend them without a doubt for any pest concerns!!
Great service! They are extremely responsive.
I’ve used this service for several years and they are always timely, professional and courteous.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control
Is Pointe Pest Control good?
Yes by most measures: 4.9★ from 1,542 Google reviews and an Experts Score of 44/100 (grade C), #27 of 40 ant exterminators we track. 2.7% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control charge?
Customers reported a typical bill of $113 (middle half $65–$151), 15% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control for?
Mostly spider extermination (283), rodent extermination (264), general pest inspection (261), ant extermination (258).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 61%).
