How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREPointe Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for ant extermination
Clear ✕All 258 Google reviews tagged “Ant extermination” · showing 60
Always excellent service. Very responsive if need service between regular appointments. Jenna is very pleasant & professional at her job. I recommend Power Pt.
Always have an ant problem in the summer they spray and if the ants continue they come back and get them again which does the trick. The rain has kept them more active than usual. They always come back right away great company.
Not sure if anyone came out to service my house. I didn’t hear anyone come to my door. And nothing was left at my door saying service was completed outside of my house.
Kevin is understanding of the customers’s needs, knowledge and provides great customer service.
Responsive and caring wrt our ant problem.
Milton did a great job! Very professional and explained everything and assured me it was safe for the whole family and pets!
They are always very professional and courteous when they are here. They provide excellent service.
Sage came out to take care of an ant problem in our kitchen. I preferred not to have indoor spraying & he was very respectful of that(he applied bait to affected areas indoors & sprayed around our entire foundation). Sage was very professional, knowledgeable & kind.
Michael is extremely professional and reliable. Any time that I express any concerns about any pests, he listens and proceeds to remedy the situation.
Antonio is pleasant, knowledgeable and informative about pest control.
Antonio represented Pointe Pest Control as well as humanely possible!
Great service, as usual, thanks Sam!
Nick came for a mouse inspection and he took care of a few other pests. Very happy with his service
Friendly and knowledgeable
We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.
I’m a ground floor unit and have always had issues with ants in the summer. After trying to deal with it on my own for years I finally gave in and brought in outside help and the improvement is astounding! Michael is great, both quick and thorough and generally flexible about working with your schedule!
Josh was on time as promised and answered all my question's. He explained everything about the service and applied the pest control in all areas as needed. Thanks for the prompt service.
Joseph was helpful, friendly, and listened to my concerns.
Our technician Oscar was amazing and informative!
Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands
Kevin, was very professional, in first explaining service to be provided, then keeping me informed as he completed the service, thanks Kevin
Tyler did a great job, he was very thorough and communicated everything to me. He called ahead and arrived right on time. I highly recommend Pointe Pest Control!!!
Michael is always great! He answers all my questions and is very thorough.
Very friendly team and effective at their work. Always timely when coming out and willing to listen to identify what issues we are having. Treatments have been going well and we have noticed little to no ants in property any longer. Also happy with the cobweb removal they perform during their visit.
Tech was very polite, addressed my concerns fully.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Excellent service!!
From our first phone call in to the technician arriving to do our service, we had an EXCELLENT experience. This is our second pest control company, and we were 100 times happier with Pointe than our previous company. Nick S was our technician and he not only listened to all the details I gave him, he suggested…
Adrian and Rigo were very professional and on time. This was my first visit of my quarterly, I had many questions in which they responded to each one with knowledge and professionalism. I feel confident that my issue will go away, since the salesman and experts that came to my house reminded me of the GUARANTEE service Pointe Pest Control offers.
Great company and prompt!
Jacob is always professional and helpful. He takes the time to explain what process he is using and why. I highly recommend Jacob and Pointe!
Mark was friendly, knowledgeable, and professional! I’m very pleased with the results I’ve seen so far and would highly recommend this business!
Dylan was very professional and helpful as to what was needed to get rid of our ant issue. He respected our home and pets as well.
Jon was our technician. We didn’t ask him to but he had a mask on which was very nice and respectful. He looked for the ants and didn’t try and sell us on anything else we didn’t ask for. He did his job fast.
Very fast and friendly
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Great company. The guy who came out was so nice and knowledgeable. I appreciated his patience as I've been very stressed with this ant problem.
Pointe Pest Control does an amazing job treating our house for various pests (spiders, ants, mice, wasps, etc.). They are super easy to work with and schedule. We see a huge reduction in the amount of bugs in the house especially in the summer. We never feel rushed by their technicians and they are super…
Prompt, professional and explains services with absolute clarity.
Ivan was super professional and very thorough! He explained how everything works and exactly what he was doing. Great job Ivan!
I just returned from out of the country and was dismayed to find out my home was infested with ants. Based off 4.9 star reviews and pure instinct I dialed in and was delighted to get same day service. Ivan arrived within the scheduled time window and was very professional. He was reassuring as he explained the…
The technician was on-time and polite. I will review again when I can include the effectiveness of the treatments. Disclaimer. I gave a 4 star review, which is better than average. I like to save 5 stars for Wow experiences.
Very professional a pleasant experience.
Really professional and polite. Adrien is terrific and really thorough.
Excellent service. Both technicians I’ve worked with have been nothing short of polite and professional.
Very professional and very helpful. Answered all of my questions and was very friendly. I would definitely recommend this service to anyone who may need it!
They were prompt and courtesy and answered my questions.
So far I’m happy with it.
So polite and always show up towards the beginning of the time frame they give you, with also calling to give you a 15-30 mins heads up. Always explains the job they did without over explaing. Can't recommend them enough!
On time, very polite, good communication, & made sure we everything was fine before he left :)
Nick was professional and thorough! He took time to answer our Tennant's questions and concerns.
We have been using them for about 6 months now. They are very profound thorough.
Jennifer was efficient and professional. Very knowledgeable. We have seen a great reduction in wasps and ants.
Always on time, always professional. Great service.
Great customer service! Product works well. Overall quality company.
Workers that come to the home are very friendly and respectful. They’re presentable in both their demeanor and outward appearance. Jennifer who came today to spray was extremely personable and delightful. Every time they double check which areas of the home I would like serviced. Currently we only spray the outside…
So responsive and effective. Adrienne is so professional and polite. I’ve been thrilled with the company, staff and service. I’m grateful for their help.
The gentleman was very polite and professional
I was very happy with Roberts service on my parents home. I was there while he was doing service. He explained everything to my mom about what he was going to do and was very detailed. I showed Robert everywhere our concerns were and he cleared them up. Seeing as I am my parents care giver it made my mother feel…
Robert was very professional. He paid extremely close attention to details informed me on what he was doing at all times. Garages look brand new once dewebbed and sprayed. Basement is spotless. No more cobwebs in house. Very happy with service. Thank you Robert! Only want him servicing house from now on Please!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $63–$151 |
| Rodent extermination | 264 | $76–$282 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$187 |
| Mosquito extermination | 135 | $76–$144 |
| Hornet & wasp extermination | 131 | $58–$282 |
| Bug & insect extermination | 101 | $61–$119 |
| Home inspection | 83 | $63–$176 |