Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREPointe Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pointe Pest Control is better than 26% of ant exterminators.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pointe Pest Control is better than 14% of ant exterminators.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pointe Pest Control is better than 93% of ant exterminators.A
93
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointe Pest Control is better than 55% of ant exterminators.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointe Pest Control is better than 14% of ant exterminators.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointe Pest Control is better than 41% of ant exterminators.C
41
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointe Pest Control is better than 99% of ant exterminators.A
99
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 31
All 20 Google reviews tagged “Cockroach extermination”
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Highly recommend the tech was very polite and respectful. Answered all my questions and always asked if I had any other concerns or questions.
Paid $200+Reasonable priceCockroach extermination
B1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Taylor did the amazing job.He explained everything .I am glad I used his services
Cockroach extermination
Christopher13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Great service, as usual, thanks Sam!
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
BillyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
He arrives on time and is very thorough. Highly recommended
Paid $40–60Home inspectionSpider exterminationGeneral pest inspection
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very thorough. Aaron was so nice and explained everything. I feel better already.
Cockroach extermination
Brittany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The people they send to treat for pests have been nothing but nice and professional. Jacob did a wonderful job at giving any tips or advice to help us get rid of this issue. They were also super thorough in their treatment today.
Cockroach extermination+ Quality+ Professionalism
Roberta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The BUG TECHNICIAN was very knowledgeable and answered all questions I asked. Have been very pleased with this company.
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Really great service from John Piel he explained everything to me and answered all my questions.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Moises was great! He arrived during my appointment window, explained what he would be doing and how we need to maintain it, and wrapped up everything quickly.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Karina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jitka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Professionalism
Enrique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Jonathon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Quality
Maribel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Professionalism
Liz5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SairaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Houssam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Alex-Ashtar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHornet & wasp extermination
Price
$113+15% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 72%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $63–$151 |
| Rodent extermination | 264 | $76–$282 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$187 |
| Mosquito extermination | 135 | $76–$144 |
| Hornet & wasp extermination | 131 | $58–$282 |
| Bug & insect extermination | 101 | $61–$119 |
| Home inspection | 83 | $63–$176 |
