Experts Reviews · Company report
Pointe Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Pointe Pest Control

Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,542 Google reviews

📞 Call (630) 445-0278Request a call backWebsite ↗

Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pointe Pest Control is better than 26% of ant exterminators.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pointe Pest Control is better than 14% of ant exterminators.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pointe Pest Control is better than 93% of ant exterminators.A
93
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointe Pest Control is better than 55% of ant exterminators.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointe Pest Control is better than 14% of ant exterminators.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointe Pest Control is better than 41% of ant exterminators.C
41
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointe Pest Control is better than 99% of ant exterminators.A
99

Reviews for your job

Customers hired Pointe Pest Control for 8 kinds of job.

Pointe Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Flea & mite extermination” · showing 20

★★★★★ Staci · Edited a year ago

Always a positive experience. Austin is the best!

Rodent exterminationTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Margaret · 4 years ago

Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Camille · 4 years ago

Very friendly staff! They keep us well informed and give good advice for how to keep pests out. Always quick and to the point

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Dave · 4 years ago

The gentleman was very polite and professional

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · 5 years ago

Ivan did a great job very thorough very friendly professional five stars

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Mike · 5 years ago

These guys are proactive professionals along with being thorough!

Flea & mite extermination+ Professionalism
★★★★★ Cris · 5 years ago

Wonderful service! Very nice people to do business with!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dan · 5 years ago

Albert was a joy to converse with & have in our home. Thank you kindly.

Flea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Kristyn · Edited 5 months ago

Rating only, no written review.

Great priceFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Barry · 11 months ago

Rating only, no written review.

Paid $80–100Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
★★★★★ Bobbi · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Quality+ Professionalism
★★★★★ Fred · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Professionalism
★★★★★ Jasmine · 4 years ago

Rating only, no written review.

Flea & mite exterminationRodent extermination+ Responsiveness+ Professionalism
★★★★★ Irwin · 4 years ago

Rating only, no written review.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Regina · 5 years ago

Rating only, no written review.

Flea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Pat · 5 years ago

Rating only, no written review.

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Perry · 5 years ago

Rating only, no written review.

Flea & mite exterminationMosquito extermination+ Quality
★★★★★ Jolanta · 5 years ago

Rating only, no written review.

Ant exterminationFlea & mite exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
★★★★★ The · 5 years ago

Rating only, no written review.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Katie · 5 years ago

Rating only, no written review.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism

Show more flea & mite extermination reviews (7 more) →

Price

$113+15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination283$63–$151
Rodent extermination264$76–$282
General pest inspection261$56–$116
Ant extermination258$71–$187
Mosquito extermination135$76–$144
Hornet & wasp extermination131$58–$282
Bug & insect extermination101$61–$119
Home inspection83$63–$176

Compare with

Kaptar Environmental Pest Control Services - Naperville logoKaptar Environmental Pest Control Services - NapervilleExperts Score 72Aurora · 4.97★Pest Arrest Pest Control logoPest Arrest Pest ControlExperts Score 71Aurora · 4.97★Pest Arrest Pest Control - Aurora logoPest Arrest Pest Control - AuroraExperts Score 71Aurora · 4.96★