Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREPointe Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pointe Pest Control is better than 26% of ant exterminators.D
26
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pointe Pest Control is better than 14% of ant exterminators.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pointe Pest Control is better than 93% of ant exterminators.A
93
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointe Pest Control is better than 55% of ant exterminators.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointe Pest Control is better than 14% of ant exterminators.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointe Pest Control is better than 41% of ant exterminators.C
41
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointe Pest Control is better than 99% of ant exterminators.A
99
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 27 Google reviews tagged “Flea & mite extermination”
Staci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Always a positive experience. Austin is the best!
Rodent exterminationTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Camille2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very friendly staff! They keep us well informed and give good advice for how to keep pests out. Always quick and to the point
Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The gentleman was very polite and professional
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Ivan did a great job very thorough very friendly professional five stars
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
These guys are proactive professionals along with being thorough!
Flea & mite extermination+ Professionalism
Cris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Wonderful service! Very nice people to do business with!
Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Albert was a joy to converse with & have in our home. Thank you kindly.
Flea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Kristyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Rating only, no written review.
Great priceFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Bobbi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationFlea & mite extermination+ Quality+ Professionalism
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Professionalism
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationRodent extermination+ Responsiveness+ Professionalism
Irwin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Regina5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Perry5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationMosquito extermination+ Quality
Jolanta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
The5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
MASON5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationMosquito extermination+ Professionalism
Kari5 years ago★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationMosquito extermination
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Rating only, no written review.
Ant exterminationBee exterminationFlea & mite extermination+ Professionalism
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Rating only, no written review.
Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
Nell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Professionalism
Price
$113+15% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 72%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $63–$151 |
| Rodent extermination | 264 | $76–$282 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$187 |
| Mosquito extermination | 135 | $76–$144 |
| Hornet & wasp extermination | 131 | $58–$282 |
| Bug & insect extermination | 101 | $61–$119 |
| Home inspection | 83 | $63–$176 |
