How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPointe Pest Control
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for general pest inspection
Clear ✕All 262 Google reviews tagged “General pest inspection” · showing 240
Excellent hands-on service with deep knowledge and expertise!
Always excellent service. Very responsive if need service between regular appointments. Jenna is very pleasant & professional at her job. I recommend Power Pt.
Evan did a great job and was very thorough !
We were overrun by ants this summer and called in Pointe pest. I was surprised how efficient and cost effective the service was. We’re bug free and happy!
Even after having inside and outside of house sprayed recently, still had many stink bugs getting inside the family room area. Justin sprayed inside the family room and suggested we turn on our fireplace often.
Outdoor pest control
Very friendly. Even remembered my puppy’s name. So personable and so professional!
Genssie, as always, was friendly, professional, and did a thorough job.
The servicing tech, Alan, was terrific. He evaluated my wasp issues, took care of the existing problems, and then inspected the entire home for any additional potential issues. He was efficient, knowledgeable, and competent. In addition, he made certain I understood the guarantee & additional services Pointe Pest…
Very thorough and comprehensive treatment.
Always a great job and friendly technicians.
I’ve posted before but won’t hesitate to post again, particularly about Bennett. He’s always been timely, informative, professional, and so helpful!
Very thorough and friendly service. I am a very happy customer that will continue to utilize their expert service.
Juan is always on time, does a great job and ensures that every treatment is explained and goes above and beyond on every visit, can’t thank him enough!
Our technician was phenomenal!!
Dan has been a big help getting the mice out. And taking care of all the bugs you don’t want in a home.
Everything went perfect as planned.
Milton’s expertise is very much appreciated and reassuring in that the pest issues were being addressed successfully.
Notes should have been read from previous treatments. Bait stations outside were not filled and a rescheduled appt had to be made again.
Antonio is pleasant, knowledgeable and informative about pest control.
Antonio represented Pointe Pest Control as well as humanely possible!
We compared couple of pest companies and from beginning we knew that we will choose Pointe Pest Control. Irving did our first inspection and we were so impressed with his professionalism. He always answered our questions and provided the details of our future services. Today, Tom and Irving did our first service for…
Professional, excellent service, and Donald was thorough when inspecting our auditorium.
Excellent service! Matt is Very helpful and knowledgeable.
Prompt, smooth process and communication with the team. Highly recommended!
Our service provider was fantastic! He was patient with my questions, thorough in his explanations of what he saw inside and outside my home, and generally his whole visit was focused on helping me find solutions to our pest problems.
Very satisfied with their pest services! I’ve been using them for the past year and had several service request placed for spiders, springtails, voles, and clover mites. They’re very friendly, knowledgeable, and affordable which is a bonus. I also like the plans and one-time service options that are available and have used both.
Jonathan was prompt, professional and thorough. We discussed issues for future services. He did a great job.
Wonderful personal experience! Aiden was Kind and thoughtful as he inspected and sprayed our home!
This is an amazing business! Technicians are friendly, knowledgeable, and kind.
He arrives on time and is very thorough. Highly recommended
Excellent service and Zach was a great guy to deal with.
Nick was prompt, polite, and very patient. He took the time to hear my concerns answered all my questions quite thoroughly. Very professional!
We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.
Excellent communication. Tech Justin was thorough and informative. He explained everything needed and advised next steps.
Always so friendly to work with. From the administration staff to the individuals that provide the onsite service. Highly recommend.
Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands
Kevin, was very professional, in first explaining service to be provided, then keeping me informed as he completed the service, thanks Kevin
Habacuc is very professional and communicates well about what he is doing to treat insects. I called yesterday for an appointment, and he came to our home today! I highly recommend Pointe Pest Control!
Michael is always great! He answers all my questions and is very thorough.
Very nice.
Very friendly team and effective at their work. Always timely when coming out and willing to listen to identify what issues we are having. Treatments have been going well and we have noticed little to no ants in property any longer. Also happy with the cobweb removal they perform during their visit.
Milton, as always did a thorough caring job!
Robert, our technician went above and beyond in our monthly service today. He answered all my questions and made some great suggestions. His manner is friendly but professional and makes using Pointe a pleasure.
Alex is very polite, friendly, & thorough.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Everything was great, they sprayed all around my condo for spiders and ants and put out pellets for the mice i was having problems with.
Excellent
Jacob is so helpful and thorough with his service. He listens to our concerns and diligently inspects each time he visits our home.
Jacob was extremely knowledgeable and helpful with all of my questions. He explained the products that Pointe Pest Control uses and how they work. I was very happy with the service.
Thank you, Jonathan Reyes! Professional, detail oriented individual.
So impressed with Jonathan Reyes’ knowledge!!!
Jerry was the representative that came by. I told him about the mice we had and he found the problem & we’ll have. 2 week check up. He was so thorough, super nice & really listened to my concern
Gerardo was awesome! He was respectful, punctual, and very attentive to the spots I needed sprayed in my apartment. He also was very educational as well. 5 stars!
The representative was very thorough when inspecting my home for problem areas both inside and out. Called out a specific problem that mice could get into that I never noticed in my laundry room. 10/10 service!
Jacob came out to treat our house for carpenter ants. He was thorough, professional, and very nice. He explained everything clearly, and I feel much better after the treatment.
Great service!
Great company and prompt!
Austin was enthusiastic and professional!
The absolute best! From J.R.’s knowledge and professionalism, I will be requesting him if ever I need their services! Thank you so much!
Great service. Our technician, Robert did outstanding.
Austin was great. Did a thorough job and even cleared tons of spider webs, did a deep spray of walkways and everything! Great service and will definitely use them again. Glad to know they have great technicians with professional
Austin was friendly, educational and efficient. I had confidence in him servicing my home.
Dylan was very professional and helpful as to what was needed to get rid of our ant issue. He respected our home and pets as well.
I am very impressed with this company and our tech, Austin. They have gone over and above to fix and advise us on pest control.
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Dylan was our technician today; he is professional and very thorough which we appreciate very much. He covered all of the perimeters that we needed for our home. Great company and Great employees!
Prompt, professional and explains services with absolute clarity.
The guys (Austin and Austin) were very courteous and professional, explained everything and even pointed out a gas leak to me! They explained best follow up as well, both for me and them! Great job!
Dylan did very good job for our pest control. He worked thru all of our rooms, basement, garage and patio etc carefully.
Polite and professional easy to deal with and on time, thanks
Team is thorough in knocking down webs and spraying for pests inside and out.
Zach was friendly and took time to understand the problem to tailor service to our needs. Thanks!
Great service and always friendly techs.
Excellent service, friendly and thorough technician.
So far I’m happy with it.
Matt was great! Follow up appointment.
Nick was professional and thorough! He took time to answer our Tennant's questions and concerns.
They have always been very thorough so far and are very responsive to questions or concerns we have. Our tech also makes sure to ask if there’s anything else we need or have questions about before he leaves.
Very professional and courteous. I have been very happy with the service and have recommended them to others.
We have always been very satisfied with your services ! Like Austin, our service provider today, all providers have been very friendly and courteous. We highly recommend Pointe Prst Control.
Very friendly staff! They keep us well informed and give good advice for how to keep pests out. Always quick and to the point
Workers that come to the home are very friendly and respectful. They’re presentable in both their demeanor and outward appearance. Jennifer who came today to spray was extremely personable and delightful. Every time they double check which areas of the home I would like serviced. Currently we only spray the outside…
Thank you, Tim Martin, for your excellent Professional service!
So responsive and effective. Adrienne is so professional and polite. I’ve been thrilled with the company, staff and service. I’m grateful for their help.
Jay was super kind and knowledgeable. I would highly recommend his services.
Great experience. Ryan was very helpful with our first inspection
I was very happy with Roberts service on my parents home. I was there while he was doing service. He explained everything to my mom about what he was going to do and was very detailed. I showed Robert everywhere our concerns were and he cleared them up. Seeing as I am my parents care giver it made my mother feel…
Robert was very professional. He paid extremely close attention to details informed me on what he was doing at all times. Garages look brand new once dewebbed and sprayed. Basement is spotless. No more cobwebs in house. Very happy with service. Thank you Robert! Only want him servicing house from now on Please!
Albert and team have been so nice and professional. Really feels like they care!
Michael is very personable, Professional, conscientious, careful and provides good advice and great service. Calls before arrival for heads up. Made suggestions to avoid any rodent coming into home during Fall season. Highly recommend Michael from PointPest Control.
TECH WAS GREAT REALLY CARES OLD FASHIONED SERVICE U CANT FIND ANYMORE
Pointe Pest Control is by far the best in the business. I have worked with other big pest companies, however, PPC has impressed me the most. I have had several different technicians but mostly with Ivan. He is prompt, polite and tells it like it is regarding your issues whether it’s rodents, bugs, bees or spiders.…
Ivan was very informative of everything that he was taking care of and how it works. And knowing that Pointe will come out of there is ever an issue is very reassuring.
Service is amazing. Answeted all of my questions and very friendly.
The BUG TECHNICIAN was very knowledgeable and answered all questions I asked. Have been very pleased with this company.
David does a complete and thorough job. I love that he also takes care of the spiderwebs in and outside. We highly recommend his services. Tracy and Edward Prell
Very nice dependable
These guys are all fantastic. Today was Ryan and very thorough and helpful!
Xavier M. was our technician. He was very thorough, patiently answered our questions, and was very professional. He did a great job.
We were extremely pleased with the service we received. Our technician was able to determine the cause of our rodent problem. He was very patient and helpful and we’re thankful for his concern as well as his suggestions to alleviate our rodent problem.
Miguel was friendly, professional and efficient. Easy to talk to and explained his process nicely. Feeling good about the service he provided. Would recommend to anyone looking to ward off creepy crawlies from their home.
I was very happy with the service! He was very informative and helpful. Definitely recommend!
Ivan did a great job very thorough very friendly professional five stars
Jacob was our technician. He was very thorough and professional
Ivan was very knowledgeable and helpful on our quarterly spray services to keep bugs out!
Great Job!!!
We bought a package with Pointe Pest Control in a moment of pure desperation. A lot of businesses would've taken full advantage of us and provided less than satisfactory services, but not Pointe Pest. They have been responsive and reliable and worth every penny!!
Ryan was very helpful and thorough today, esp addressing the rodent and insect issues we discussed. He was very knowledgeable and energetic in treating those issues, making him exceptionally recommendable as a Pointe Pest Control representative.
Wonderful service! Very nice people to do business with!
Jamison his a complete, effective job
Moises was great!
Xavier was on time and professional. I appreciate that he took the time to explain everything he was doing, inside and outside of my home. I recommend Pointe Pest control to everyone!
Ryan was extremely helpful and provided top-notched service!
We’ve used Pointe for over almost two years to keep bugs away from our house. They are very professional and easy to work with. They’ve also been quick to respond if we ever need a spot treatment
Xavier was very professional, friendly, knowledgeable and thorough.
Pointe Pest Control has the most courteous employees that take incredible care of the customer. I would highly recommend!
Ryan from pest pointe was super thorough and gave us great advice. Thank you, Pest Pointe!
Moises from Point Pest is outstanding. He is very attentive and does a great job. He really brings value to their service. HIGHLY RECOMMEND!
Pointe Pest do an amazing job. They're knowledgeable, friendly, and professional. Ryan went above and beyond my already high expectations today when helping remove a wasp nest. Highly recommended!!
Pointe Pest Control and their service technicians are wonderful! They are polite and knowledgeable. If we have an issue, they come and take care of it quickly. Their quarterly inspections keep my home insect free! I cannot say enough about this company!
Always professional, on time and easy to work with. Each tech that they send out is super friendly to do our service. Always recommend them to people in person and will continue to do so. They have good ratings for a reason.
Ryan
Nick was our technician and was very informative and professional. Highly recommend!
Lyle was great! He was able to treat the issues we had and find entry points.
The technician was very friendly and professional. Great same day service.
Aaron was very polite. He was a new technician to my home. I wish Pointe had better consistency as in years past. He performed quarterly service of spraying for pests inside and out, dewebbing, etc and checked the bait trap for mice per my request. He added copper steel wool to potential points of entry and…
John was great! Technicians are always professional. friendly, and on time. I’d repeat service is needed due they come back right away and included in initial/quarterly service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $65–$146 |
| Rodent extermination | 264 | $76–$246 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$186 |
| Mosquito extermination | 135 | $73–$134 |
| Hornet & wasp extermination | 131 | $61–$246 |
| Bug & insect extermination | 101 | $58–$116 |
| Home inspection | 83 | $63–$171 |
