How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPointe Pest Control
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for rodent extermination
Clear ✕All 264 Google reviews tagged “Rodent extermination” · showing 180
Excellent hands-on service with deep knowledge and expertise!
Kevin is awesome! He’s been here a few times and I think he’s knowledgeable & professional. He works quickly and efficiently and I believe we have a light at the end of the infestation tunnel!
Nick and all the employees of Pointe Pest Control do a fantastic job. I highly recommend them.
Milton is great! Very professional, thorough and explained everything to us so we can take the next best steps to keeping our home free of anything!
Dan has been a big help getting the mice out. And taking care of all the bugs you don’t want in a home.
Excellent and thorough! Highly recommend.
Professional, courteous.
I wasn't home so you should have allowed me to reschedule.
Milton’s expertise is very much appreciated and reassuring in that the pest issues were being addressed successfully.
Bennett was so great. They were out to our home within 24 hrs. We caught one mouse but then had several running wind sprints in our dropped ceiling. Bennett asked questions about the history of the issue, inspected inside and out and identified where they were getting in and out. Sealed everything up, placed bait…
Bryce Webb Did a super job performing the pest control treatment! he was very thorough.
Notes should have been read from previous treatments. Bait stations outside were not filled and a rescheduled appt had to be made again.
Antonio represented Pointe Pest Control as well as humanely possible!
Dan provided exceptional professional service. He is very knowledgeable about extermination services and clearly explained what was required. I highly recommend him as a technician.
Pointe has always done a great job for my pest control. All three levels plus the shed and exterior perimeter. Sticky traps, interior spray, bait stations, etc. Because of Pointe, I think I'm one step ahead of all those creepy pests.
Juan was so patient and helpful!
Jonathan did excellent job of addressing pest problem
Pointe Pest is amazing
Very satisfied with their pest services! I’ve been using them for the past year and had several service request placed for spiders, springtails, voles, and clover mites. They’re very friendly, knowledgeable, and affordable which is a bonus. I also like the plans and one-time service options that are available and have used both.
Jonathan was prompt, professional and thorough. We discussed issues for future services. He did a great job.
Eddie is awesome!@!
Nick came for a mouse inspection and he took care of a few other pests. Very happy with his service
Thanks to Johnathan we have been able to solve our mice problem. He is very polite and helpful. Thank you
Excellent communication. Tech Justin was thorough and informative. He explained everything needed and advised next steps.
Sage was professional, courteous and efficient.
Always a positive experience. Austin is the best!
Michael is always great! He answers all my questions and is very thorough.
Very nice.
Milton, as always did a thorough caring job!
Robert, our technician went above and beyond in our monthly service today. He answered all my questions and made some great suggestions. His manner is friendly but professional and makes using Pointe a pleasure.
David was polite, knowledgeable and efficient. Lucky to have David handling my account.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Pointe Pest has always been on time and have had the best service guys. Malik takes the time to listen and explain when I have had any concerns. I have had 2 issues and he handled them!
Everything was great, they sprayed all around my condo for spiders and ants and put out pellets for the mice i was having problems with.
Our service technician was Amazing!
We've experienced mice off and on for a while, and always thought we could deal with it ourselves. We finally surrendered the job to professionals, choosing Point for their stellar ratings. We were so happy with the quick response, thorough inspection, and professional communication. Our service rep, Jon, was well…
Jacob is so helpful and thorough with his service. He listens to our concerns and diligently inspects each time he visits our home.
Excellent service!!
Service was very thorough and professional. Serviceman went out of hi way to determine how mice were getting into the basement. Well done!
1932 home mice problems. Pointe has been persistent in finding how the mice are making our home their home. Filled holes and use bait traps that dry mice up so their is no smell. It’s working. We’ve had mice destroy a stove and a refrigerator. So we’ve needed a dependable service.
Jacob was extremely knowledgeable and helpful with all of my questions. He explained the products that Pointe Pest Control uses and how they work. I was very happy with the service.
Jamian McCormick did a very professional job. He was thorough and efficient. He answered all my questions. Jamian definitely is a master of his trade.
Jonathan was the best ! Highly recommend! He communicated promptly before appointment and was on time, also took his time amd explained everything and was very knowledgeable! Thank you !
Adrian and Rigo were very professional and on time. This was my first visit of my quarterly, I had many questions in which they responded to each one with knowledge and professionalism. I feel confident that my issue will go away, since the salesman and experts that came to my house reminded me of the GUARANTEE service Pointe Pest Control offers.
Great company and prompt!
Austin was on time, came equipped and was very knowledgeable and personable.
I am very impressed with this company and our tech, Austin. They have gone over and above to fix and advise us on pest control.
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Pointe Pest Control does an amazing job treating our house for various pests (spiders, ants, mice, wasps, etc.). They are super easy to work with and schedule. We see a huge reduction in the amount of bugs in the house especially in the summer. We never feel rushed by their technicians and they are super…
Two Jacobs came and they checked and replenished bait traps. An entry hole for mice was quickly found and plugged. They phoned ahead, were prompt, friendly, and efficient.
Very professional a pleasant experience.
PEST always comes out and does a great job. Came at exactly the earliest time they said they would and did not stop till they got to the source of the problem.
Zach was friendly and took time to understand the problem to tailor service to our needs. Thanks!
I returned from a month-long vacation to find a while in our basement. I contacted them and were able to come out the next day, set traps and bait, provide advice and sched a return visit in 2 weeks. I'm very pleased so far with their responsiveness, expertise and thoroughness.
We originally contacted Pointe Pest for wasp abatement but when it was discovered shortly after that we might have had a mice infestation, they were right on top of it. Ivan has been amazing to work with. He's always right on time, typically right at the beginning of the availability window. He's been super patient,…
Great service and always friendly techs.
They were prompt and courtesy and answered my questions.
So far I’m happy with it.
Matt was great! Follow up appointment.
Service man came out shortly after I saw mice. He checked and rebaited all of the traps and even helped me move the stove out to check behind it.
Ivan was very professional and knowledgeable and very helpful, he took his time to figure out the issue.
For our follow up visit we had representative Ivan Santos. Ivan called to let us know his ETA and was right on time. He came right at 9:00 (our window was 9-12). Ivan was neat and mindful of the snow when he entered the house. He was quick and rechecked both inside and outside for any areas that mice could enter. He…
Pointe is always dependable!
We have been using them for about 6 months now. They are very profound thorough.
Good service 👍
Nick did a great job surveying the problem and setting traps in the problem areas. He was also right on time and knowledgeable.
Jennifer was efficient and professional. Very knowledgeable. We have seen a great reduction in wasps and ants.
Very professional and courteous. I have been very happy with the service and have recommended them to others.
Ivan did a great job of explaining everything and making sure i was all set to go for my next visit. He was on time and did a great job
On time and reliable service
Sebastian was professional, on time, and thorough. I appreciate that he took the time to see if there were ways to help prevent future issues as well!
Jamian was incredibly helpful and patient with us. We definitely felt reassured that we will not be having any more mice as he showed us all of the places where they would be getting in, covered all of the gaps and left a bait box that we can call to have them check without having to pay anything extra. Thanks Jamian!
Jamian was professional, thorough, and very friendly!
So responsive and effective. Adrienne is so professional and polite. I’ve been thrilled with the company, staff and service. I’m grateful for their help.
Pointe is great. They are responsive and quickly solve the problems.
Jay was super kind and knowledgeable. I would highly recommend his services.
Jamian came out to inspect the house and lay bait for a mice problem we noticed after moving in 2 weeks ago. Pierce was able to get to us the very same day we called! He found and sealed two separate openings where the mice and likely ants were getting in at. I feel much safer now in my home after Jamian came and helped. 10/10! Thank you so much!
I was extremely satisfied with Sebastian's work. He was very thorough with his trap placement and ensured all the holes were sealed getting into the house.
Ryan was awesome and very thorough!
Set trap for mice, closed holes inside and outside and sprayed for spiders
The gentleman was very polite and professional
Great experience. Ryan was very helpful with our first inspection
I was very happy with Roberts service on my parents home. I was there while he was doing service. He explained everything to my mom about what he was going to do and was very detailed. I showed Robert everywhere our concerns were and he cleared them up. Seeing as I am my parents care giver it made my mother feel…
Robert was very professional. He paid extremely close attention to details informed me on what he was doing at all times. Garages look brand new once dewebbed and sprayed. Basement is spotless. No more cobwebs in house. Very happy with service. Thank you Robert! Only want him servicing house from now on Please!
Albert and team have been so nice and professional. Really feels like they care!
Michael is very personable, Professional, conscientious, careful and provides good advice and great service. Calls before arrival for heads up. Made suggestions to avoid any rodent coming into home during Fall season. Highly recommend Michael from PointPest Control.
Over the years we have had issues with mice, ants and other insects. It has not been bad, but it has been a constant issue. Ryan checked every location for mice and insects. He showed me where they were getting in as well as where and how he treated for them. He was thorough, explained things well and was very helpful.
Was very thorough and showed me areas to fix to stop entry. Explain the process of rodent control and advise me to keep dog food sealed. I highly recommend this business. I use them for ants and no activity this season. I use them for spiders and they sorayed and removed webs.
Jacob was very knowledgeable and explained everything, he was very thorough and patient! Thank you Jacob!
I just switched to Pointe from another company. I am satisfied with the first service and hope they will help me completely control the mice and ants issues.
Every service technician is always very knowledgeable and professional, and they always explain what they are doing.
Nick was very thorough and helpful!!
Pointe Pest Control is by far the best in the business. I have worked with other big pest companies, however, PPC has impressed me the most. I have had several different technicians but mostly with Ivan. He is prompt, polite and tells it like it is regarding your issues whether it’s rodents, bugs, bees or spiders.…
Service is amazing. Answeted all of my questions and very friendly.
Ryan was super helpful!
Efficient and hopefully effective.
Ivan was great. Professional and informative. Loving this service.
David does a complete and thorough job. I love that he also takes care of the spiderwebs in and outside. We highly recommend his services. Tracy and Edward Prell
My experience with Pointe pest control has been great! We had the help of Ryan. An absolute professional! He went above and beyond to meet are needs. Thanks again Ryan!
These guys are all fantastic. Today was Ryan and very thorough and helpful!
Nick is dedicated to helping us keep mice out of our basement. He's very helpful and professional.
We were extremely pleased with the service we received. Our technician was able to determine the cause of our rodent problem. He was very patient and helpful and we’re thankful for his concern as well as his suggestions to alleviate our rodent problem.
Great service and always on time. Any time I had a problem with pests or bugs, they came out in a timely fashion and fixed the problem.
Jacob has been servicing our new home for about 6 months and has already been immensely helpful. Knowledgeable, friendly, and has our best interest in mind. Even passed along helpful info about our home, unrelated to pest problems. We’re so grateful for Pointe and their team!
Always professional and on time. They always make sure our questions are answered before they leave.
Miguel came to our home and performed the service professionally and as expected. Thank you for being thorough & reliable! :)
Jacob was our technician. He was very thorough and professional
Ryan was very helpful and thorough today, esp addressing the rodent and insect issues we discussed. He was very knowledgeable and energetic in treating those issues, making him exceptionally recommendable as a Pointe Pest Control representative.
Wonderful service! Very nice people to do business with!
Jacob was very helpful and addressed all the issues I was having. I would strongly recommend Pointe Pest Control based on his courteous assistance.
They are timely and always call ahead to see if you are having issues
The service provider is consistent and responsive! Albert the technician was very thorough. He explained the frequency my services need to be performed and what I should expect! Ask for Albert he is amazing
This company does not disappoint! Moises found 2 places were the mice can be coming in and plugged one of the holes. He also told me what I needed to do to fix the problems. He listened to what was going on and knew what we needed. Thank you !
Awesome customer service from the service technician GP.
Pointe is super responsive and willing to take the time to get to the root of any problems. They explain everything well.
Tech who came out was very nice, professionally dressed, and knowledgeable. He thoroughly checked the yard for rodent damage and informed me of assessment. He even brought in the bins from the curb!
Ryan from pest pointe was super thorough and gave us great advice. Thank you, Pest Pointe!
We have mice and we got it under control with Pointe, but then they came back. With this visit, we identified another nest! This team is thorough and helpful and gives great tips on next steps. Haven’t had any other pests in the house.
Great customer service and great techs that come to the property. We originally called for ants and random bugs. Pointe has a yearly service where they come out quarterly for treatment but will come back whenever there is more activity. Yearly service covers all household pests. Definitely recommend.
Courteous, professional and timely service. They sprayed deterent inside and out and addressed my rodent and ant problems.
Always professional, on time and easy to work with. Each tech that they send out is super friendly to do our service. Always recommend them to people in person and will continue to do so. They have good ratings for a reason.
Ryan
Lyle was great! He was able to treat the issues we had and find entry points.
Couldn’t be happier. Have been using their services for years now. Would recommend them without a doubt for any pest concerns!!
Great service! They are extremely responsive.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $65–$146 |
| Rodent extermination | 264 | $76–$246 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$186 |
| Mosquito extermination | 135 | $73–$134 |
| Hornet & wasp extermination | 131 | $61–$246 |
| Bug & insect extermination | 101 | $58–$116 |
| Home inspection | 83 | $63–$171 |
