How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREPointe Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,542 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for spider extermination
Clear ✕All 283 Google reviews tagged “Spider extermination” · showing 160
Evan did a great job and was very thorough !
Milton is great! Very professional, thorough and explained everything to us so we can take the next best steps to keeping our home free of anything!
Milton did a great job! Very professional and explained everything and assured me it was safe for the whole family and pets!
Our technician was phenomenal!!
Everything went perfect as planned.
Milton’s expertise is very much appreciated and reassuring in that the pest issues were being addressed successfully.
Notes should have been read from previous treatments. Bait stations outside were not filled and a rescheduled appt had to be made again.
Antonio is pleasant, knowledgeable and informative about pest control.
Antonio represented Pointe Pest Control as well as humanely possible!
Lamont was very knowledgeable and personable. He did a thorough job and answered all of my questions. Hoping to get him as my technician every time my home is serviced.
Very satisfied with their pest services! I’ve been using them for the past year and had several service request placed for spiders, springtails, voles, and clover mites. They’re very friendly, knowledgeable, and affordable which is a bonus. I also like the plans and one-time service options that are available and have used both.
Jonathan was prompt, professional and thorough. We discussed issues for future services. He did a great job.
Eddie is awesome!@!
This is an amazing business! Technicians are friendly, knowledgeable, and kind.
We had Joseph for our very first visit today. We have used othe pest control providers in the past at our previous address. Decided to give Pointe a chance. Joseph was very informative on what he was spraying around the home along with taking in consideration we have two pets. Joseph was fantastic, personable and respectful.
Great service, as usual, thanks Sam!
He arrives on time and is very thorough. Highly recommended
Nick was prompt, polite, and very patient. He took the time to hear my concerns answered all my questions quite thoroughly. Very professional!
We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.
Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands
Always a positive experience. Austin is the best!
Tyler did a great job, he was very thorough and communicated everything to me. He called ahead and arrived right on time. I highly recommend Pointe Pest Control!!!
Michael is always great! He answers all my questions and is very thorough.
Very nice.
Milton, as always did a thorough caring job!
Tech was very polite, addressed my concerns fully.
David was polite, knowledgeable and efficient. Lucky to have David handling my account.
Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.
Pointe Pest has always been on time and have had the best service guys. Malik takes the time to listen and explain when I have had any concerns. I have had 2 issues and he handled them!
Excellent service!!
Adrian and Rigo were very professional and on time. This was my first visit of my quarterly, I had many questions in which they responded to each one with knowledge and professionalism. I feel confident that my issue will go away, since the salesman and experts that came to my house reminded me of the GUARANTEE service Pointe Pest Control offers.
Mark was friendly, knowledgeable, and professional! I’m very pleased with the results I’ve seen so far and would highly recommend this business!
David is friendly and thorough!
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Dylan was our technician today; he is professional and very thorough which we appreciate very much. He covered all of the perimeters that we needed for our home. Great company and Great employees!
Pointe Pest Control does an amazing job treating our house for various pests (spiders, ants, mice, wasps, etc.). They are super easy to work with and schedule. We see a huge reduction in the amount of bugs in the house especially in the summer. We never feel rushed by their technicians and they are super…
Prompt, professional and explains services with absolute clarity.
As always, our Pointe team member (Jonathan) was on time and professional. We've used Pointe for several years at two properties and they are always on top of anything we need. Great response time, team members take time to hear your issues and make recommendations, and they always come back to fix it if you are dissatisfied for any reason.
Great service and always friendly techs.
They were prompt and courtesy and answered my questions.
So far I’m happy with it.
So polite and always show up towards the beginning of the time frame they give you, with also calling to give you a 15-30 mins heads up. Always explains the job they did without over explaing. Can't recommend them enough!
Nick was professional and thorough! He took time to answer our Tennant's questions and concerns.
They have always been very thorough so far and are very responsive to questions or concerns we have. Our tech also makes sure to ask if there’s anything else we need or have questions about before he leaves.
We have been using them for about 6 months now. They are very profound thorough.
Jennifer was efficient and professional. Very knowledgeable. We have seen a great reduction in wasps and ants.
Very professional and courteous. I have been very happy with the service and have recommended them to others.
Always on time, always professional. Great service.
We have always been very satisfied with your services ! Like Austin, our service provider today, all providers have been very friendly and courteous. We highly recommend Pointe Prst Control.
Great customer service! Product works well. Overall quality company.
Workers that come to the home are very friendly and respectful. They’re presentable in both their demeanor and outward appearance. Jennifer who came today to spray was extremely personable and delightful. Every time they double check which areas of the home I would like serviced. Currently we only spray the outside…
Jamian was incredibly helpful and patient with us. We definitely felt reassured that we will not be having any more mice as he showed us all of the places where they would be getting in, covered all of the gaps and left a bait box that we can call to have them check without having to pay anything extra. Thanks Jamian!
Jamian was professional, thorough, and very friendly!
Jay was super kind and knowledgeable. I would highly recommend his services.
The gentleman was very polite and professional
I was very happy with Roberts service on my parents home. I was there while he was doing service. He explained everything to my mom about what he was going to do and was very detailed. I showed Robert everywhere our concerns were and he cleared them up. Seeing as I am my parents care giver it made my mother feel…
Robert was very professional. He paid extremely close attention to details informed me on what he was doing at all times. Garages look brand new once dewebbed and sprayed. Basement is spotless. No more cobwebs in house. Very happy with service. Thank you Robert! Only want him servicing house from now on Please!
He was very thorough and polite. Would highly recommend them!
Michael is very personable, Professional, conscientious, careful and provides good advice and great service. Calls before arrival for heads up. Made suggestions to avoid any rodent coming into home during Fall season. Highly recommend Michael from PointPest Control.
Over the years we have had issues with mice, ants and other insects. It has not been bad, but it has been a constant issue. Ryan checked every location for mice and insects. He showed me where they were getting in as well as where and how he treated for them. He was thorough, explained things well and was very helpful.
Was very thorough and showed me areas to fix to stop entry. Explain the process of rodent control and advise me to keep dog food sealed. I highly recommend this business. I use them for ants and no activity this season. I use them for spiders and they sorayed and removed webs.
TECH WAS GREAT REALLY CARES OLD FASHIONED SERVICE U CANT FIND ANYMORE
Pointe Pest Control is by far the best in the business. I have worked with other big pest companies, however, PPC has impressed me the most. I have had several different technicians but mostly with Ivan. He is prompt, polite and tells it like it is regarding your issues whether it’s rodents, bugs, bees or spiders.…
Technician was courteous and efficient. Respectful of our property.
Ivan was very informative of everything that he was taking care of and how it works. And knowing that Pointe will come out of there is ever an issue is very reassuring.
Service is amazing. Answeted all of my questions and very friendly.
Great company. Great staff!
Fantastic customer service. Austin called ahead to let me know arrival time and he was on site exactly then. Very thorough spray and detail, as well as helpful education to what he was using and how it performed. Very pleased with this company and their expert team.
Efficient and hopefully effective.
The BUG TECHNICIAN was very knowledgeable and answered all questions I asked. Have been very pleased with this company.
Ivan was great. Professional and informative. Loving this service.
Very professional!
David does a complete and thorough job. I love that he also takes care of the spiderwebs in and outside. We highly recommend his services. Tracy and Edward Prell
Xavier M. was our technician. He was very thorough, patiently answered our questions, and was very professional. He did a great job.
Miguel was fantastic. Very polite and thorough. Top notch service!
Miguel was friendly, professional and efficient. Easy to talk to and explained his process nicely. Feeling good about the service he provided. Would recommend to anyone looking to ward off creepy crawlies from their home.
My technician Miguel was great. Friendly and professional. He even tried killing a spider while he was spraying through the house. Thanks again!
Great service and always on time. Any time I had a problem with pests or bugs, they came out in a timely fashion and fixed the problem.
We use them for routine spraying to ensure pests are under control and they are awesome! Come out whenever needed if we find something lurking on our almost acre we prefer be addressed! Great at keeping the insects and wildlife in the wild vs. our living spaces!
I was very happy with the service! He was very informative and helpful. Definitely recommend!
Ivan did a wonderful job, we needed a spray inside the house and have a young child and a dog he made sure to explain the products he was using and used safe products for our household. He explained everything that he had done to treat our spider issue and even gave an explanation to why we have an influx of spiders…
I have used them for years! Professional and on time! Never an issue. Love working with this company.
Always professional and on time. They always make sure our questions are answered before they leave.
Austin was the best we’ve had. Recommend him every time. Thank you!
The gentleman who came to spray the house was very professional and courteous
Don was great ! He listened and understood ! Great customer service !!
Jacob was our technician. He was very thorough and professional
Great Job!!!
Ryan was very helpful and thorough today, esp addressing the rodent and insect issues we discussed. He was very knowledgeable and energetic in treating those issues, making him exceptionally recommendable as a Pointe Pest Control representative.
Just had our first treatment and was blown away by the experience. I called yesterday around five pm and Jacob arrived at two pm today! I showed him our biggest problem areas and he tackled the rest. The best part is that he was super accommodating with our WFH situation, he called to give me a heads up on arrival…
Wonderful service! Very nice people to do business with!
Jacob was very helpful and addressed all the issues I was having. I would strongly recommend Pointe Pest Control based on his courteous assistance.
Pointe Pest always delivers the highest quality service with dependable, courteous, and professional staff members. They always do an excellent job - we could not be happier!
Albert was a joy to converse with & have in our home. Thank you kindly.
The service provider is consistent and responsive! Albert the technician was very thorough. He explained the frequency my services need to be performed and what I should expect! Ask for Albert he is amazing
Genssie was great..he was very professional and explained everything well. I appreciate him and Pointe Pest Control serving our home.
Ryan was extremely helpful and provided top-notched service!
Using Pointe Pest Control has always been successful. They are the company you need if you want everything taken care of from initial application to reoccurring maintenance. My Rep knows everything about my house and makes sure to follow up on areas we discussed prior. They even know the pets I have and makes sure…
Service is great and the technician is always informative and friendly.
Awesome customer service from the service technician GP.
Very professional and courteous service by Aaron, and the treatments we have had performed were very effective.
Xavier was very professional, friendly, knowledgeable and thorough.
Professional services and good technicians .
Pointe is super responsive and willing to take the time to get to the root of any problems. They explain everything well.
Friendly and thorough service tech.
Moises from Point Pest is outstanding. He is very attentive and does a great job. He really brings value to their service. HIGHLY RECOMMEND!
We have been having issues with silverfish - they continually come back whenever I need and try new ways to deal with them. We have seen a decrease in their activity!
Jacob is my service provider & he is very kind & professional. Thank you Jacob !
Great customer service and great techs that come to the property. We originally called for ants and random bugs. Pointe has a yearly service where they come out quarterly for treatment but will come back whenever there is more activity. Yearly service covers all household pests. Definitely recommend.
Informative, friendly, professional
A family recommended this company for pest control after our DIY approach failed. Lol. The tech was very friendly and sprayed everywhere we asked. Hopefully this takes care of our bug issues!
Always professional and provide quick service
Moises was a pleasure to deal with and took the time to answer my questions. I really appreciated that he also wore booties when entering my house! Did a great job. Thank you.
Always professional, on time and easy to work with. Each tech that they send out is super friendly to do our service. Always recommend them to people in person and will continue to do so. They have good ratings for a reason.
Ryan
My Technician was very knowledgeable and pleasant I would definitely recommend Tim at point pest control
Awesome service, would 100% recommend!
Nick was our technician and was very informative and professional. Highly recommend!
Lyle was great! He was able to treat the issues we had and find entry points.
They do a great job and they have very little turnover which is important to us.
Couldn’t be happier. Have been using their services for years now. Would recommend them without a doubt for any pest concerns!!
John was great! Technicians are always professional. friendly, and on time. I’d repeat service is needed due they come back right away and included in initial/quarterly service.
Great service! They are extremely responsive.
I’ve used this service for several years and they are always timely, professional and courteous.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 283 | $63–$151 |
| Rodent extermination | 264 | $76–$282 |
| General pest inspection | 261 | $56–$116 |
| Ant extermination | 258 | $71–$187 |
| Mosquito extermination | 135 | $76–$144 |
| Hornet & wasp extermination | 131 | $58–$282 |
| Bug & insect extermination | 101 | $61–$119 |
| Home inspection | 83 | $63–$176 |
