Cockroach Control · Des Plaines, IL

Is Pointe Pest Control any good?

Our verdict: solid, not standout — #17 of 40 cockroach control, better than 58%. Customers single out its craft & service and accountability; momentum is where it trails.

👍 Strengths

Craft & service — better than 99% of peers

Accountability — better than 86% of peers

Value — better than 83% of peers

👎 Watch-outs

Satisfaction — 36th percentile

Reliability — 29th percentile

Momentum — 6th percentile

Price $$$: 11% above typical

Pointe Pest Control for general pest inspection

Clear ✕

931 customers reviewed a general pest inspection job here and rated it 4.97★. Most paid $120–140 (category typical: $56–$141). For this job it ranks #3 of 38 cockroach control we track.

All 931 Google reviews tagged “General pest inspection” · showing 40

★★★★★ Afri · Edited 3 weeks ago

I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ John · Edited a month ago

Had my service done today. Joesph was very helpful answering all my questions. I highly recommend Pointe for any pest problems!

Paid $120–140Great priceGeneral pest inspection
★★★★★ Laurie · a month ago

Technician was kind and professional

Reasonable priceGeneral pest inspection
★★★★★ Rob · a month ago

Point Pest came highly recommended by neighbors to us by neighbors and they did not disappoint. We have been customers for 5yrs and remain pleased with their professionalism and ease of scheduling. While there are less expensive options in the market, their prices remain reasonable especially when considering the…

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
★★★★★ Anthony · a month ago

Great service, friendly staff, and they get the job taken care of efficiently and effectively!

Great priceRodent exterminationGeneral pest inspection
★★★★★ Shatha · 2 months ago

I appreciate the good job that the tech provided it, he is very responsive and professional

Paid $120–140OverpricedGeneral pest inspectionBug & insect exterminationAnt extermination
★★★★★ Sarah · Edited 2 months ago

I love this company and have used them for many years! Jenna went above and beyond today! She was promt, extremely kind, and provided in honesty treatment to all areas I requested!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ Jim · 5 months ago

Very thorough tech - very helpful also.

Not sureGeneral pest inspection
★★★★★ Marilyn · Edited 6 months ago

They are always on time, they call & advise of approximate time of arrival, my home us respected, they listen to the problems I'm experiencing & address them. Helpful advice is given also. Also very courteous. I highly recommend.

Reasonable priceRodent extermination
★★★★★ Beatriz · 6 months ago

Quick, friendly, knowledgeable.

Great priceRodent exterminationGeneral pest inspection
★★★★★ MJ · 6 months ago

We had our first pest control service visit with Sage. He was great on explaining everything in detail regarding what the chemicals are targeting. To fully resolve our pest worries, and brought us peace of mind. Highly recommend Pointe pest control services

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Patty · 7 months ago

On time, very thorough and efficient. Found some ants, and treated the problem quickly!

Reasonable priceHome inspectionGeneral pest inspection
★★★★★ Tom · Edited 8 months ago

PointePest Control and Adrian specifically continue to provide excellent service

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cindy · Edited 8 months ago

Bennett did an excellent job. So glad he back handling our account. He takes his time and listens to us about our issues. Very professional, thorough and friendly. We've used your services now for 5 years and are very pleased.

Paid $120–140Reasonable priceGeneral pest inspection
★★★★★ Bri · 8 months ago

Pointe pest control did a wonderful job explaining our situation and providing a solution for our issue! They were able to send a technician to our house the same day I requested a quote and I’m already feeling so much better about the problem! I was pleasantly surprised by their pricing too. I thought it was very…

Paid $200+Great priceRodent exterminationGeneral pest inspection
★★★★★ Alison · Edited 9 months ago

Mike is great — he’s happy to educate me about the bugs that visit my basement and how to encourage them to leave :)

Paid $120–140Reasonable priceGeneral pest inspection+ Professionalism
★★★★★ David · 10 months ago

I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Elaine · Edited 10 months ago

Have used Pointe Pest Control for several years. Our insect and spider issues are under control and we have not seen mice in several years

Paid $120–140Great priceAnt exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
★★★★★ Carol · 11 months ago

Adrian did a great job. Neat and efficient.

Reasonable priceGeneral pest inspection
★★★★★ R · 11 months ago

Tech Antonio is very helpful and dies everytime detail inspection I appreciate for his help . I would recommend for residential. Thank you

Home inspectionSpider exterminationGeneral pest inspection
★★★★★ Katie · 11 months ago

Great

Paid $100–120Reasonable priceGeneral pest inspection
★★★★★ Barry · 11 months ago

All of the pest control technicians are great! Very nice and professional. Highly recommend! Joseph was my technician for today and he was great!

General pest inspectionAnt extermination
★★★★★ Samantha · Edited a year ago

Prompt, professional and thorough. Michael is a wealth of knowledge and a wonderful resource. I very much appreciate his willingness to provide explanations.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kylee · a year ago

Always on time, polite and knowledgeable.

Spider exterminationGeneral pest inspection
★★★★★ Megan · Edited a year ago

Mike was extremely professional and thorough! 10/10!

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★ Lawrence · a year ago

Friendly, efficient, thorough, and all questions professionally.

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Dolores · Edited a year ago

I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ leas · Edited a year ago

Although I realize you will never get rid of 100% of insects pointe comes close. Very knowledgeable technician. Did a great job.

General pest inspectionBug & insect extermination+ Professionalism+ Value
★★★★★ Jim · Edited a year ago

Very prompt, we had a discussion on what the issues were and and his treatment was modified. Excellent technician.we reviewed the mice problem again ok

Rodent exterminationGeneral pest inspectionBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ T · Edited 2 years ago

This was our initial service and I was very pleased with the way Sebastian handled it. We need time to know the complete outcome but I have no reason to doubt it will be good based on today’s experience.

Spider exterminationGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Mike · Edited 2 years ago

Eddie is great and always takes care of everything that needs to get handled.

General pest inspection+ Professionalism
★★★★★ Cameron · Edited 2 years ago

Eddie went above and beyond for me today! He spent extra time making sure that a very hard to reach suspected access point was blocked. He also helped me to reconnect a dryer hose that had accidentally came apart that we noticed during his scheduled maintenance visit. Pointe has an exceptional employee in Eddie. If…

Home inspectionRodent exterminationGeneral pest inspection
★★★★★ christina · Edited 2 years ago

Very pleasant to work with. Work was done on time and very professional!!

General pest inspectionBug & insect extermination
★★★★★ Sarah · Edited 2 years ago

Great experience. Professional and friendly.

General pest inspectionBug & insect extermination
★★★★★ Jere · Edited 2 years ago

Pointe Pest Control does a great job. Their service works great and the technicians always do a great job. Clifford did a great job. Thx

Bug & insect exterminationGeneral pest inspectionSpider extermination
★★★★★ Joan · Edited 2 years ago

My spring treatments from Pointe today was very thorough and professional. Jonathan was knowledgeable and explained things well.

General pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · Edited 2 years ago

Pointe Pest Control is a rare business, as it provides good and responsive customer service in today's times. I have to mention they always make sure I'm happy before leaving.

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Rafi · Edited 2 years ago

Our tech Nick was knowledgeable, prompt and simply fantastic. Understood the need and worked quickly in treating the areas. I highly recommend this company!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ lauren · Edited 2 years ago

Did a great job! Very professional!!

General pest inspectionRodent exterminationSpider extermination
★★★★★ Linda · 2 years ago

Great staff very helpful. Always courteous.

Ant exterminationGeneral pest inspectionRodent extermination+ Punctuality+ Professionalism+ Value

Show more general pest inspection reviews (891 more) →

Price

$$$$
$126+11% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Questions about Pointe Pest Control

Is Pointe Pest Control good?

Yes by most measures: 5.0★ from 5,001 Google reviews and an Experts Score of 55/100 (grade C), #17 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).

How much does Pointe Pest Control charge?

Customers reported a typical bill of $126 (middle half $86–$182), 11% above the cockroach control median of $113.

What do customers hire Pointe Pest Control for?

Mostly spider extermination (1078), ant extermination (1027), general pest inspection (929), rodent extermination (808).

Does the owner respond to complaints?

The owner replied to 97% of 1–3★ reviews (category: 77%).

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