Cockroach Control · Des Plaines, IL

Is Pointe Pest Control any good?

Our verdict: solid, not standout — #17 of 40 cockroach control, better than 58%. Customers single out its craft & service and accountability; momentum is where it trails.

👍 Strengths

Craft & service — better than 99% of peers

Accountability — better than 86% of peers

Value — better than 83% of peers

👎 Watch-outs

Satisfaction — 36th percentile

Reliability — 29th percentile

Momentum — 6th percentile

Price $$$: 11% above typical

Pointe Pest Control for general wildlife removal

Clear ✕

72 customers reviewed a general wildlife removal job here and rated it 5.00★. For this job it ranks #2 of 20 cockroach control we track.

All 72 Google reviews tagged “General wildlife removal” · showing 20

★★★★★ R · 11 months ago

Tech Antonio is very helpful and dies everytime detail inspection I appreciate for his help . I would recommend for residential. Thank you

Home inspectionSpider exterminationGeneral pest inspection
★★★★★ Terri · 3 years ago

Great service!

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 3 years ago

Fernando did an awesome job and answered all questions and concerns that I had thoroughly. Very pleased with the service and will continue to use them going forward. Would highly recommend.

Home inspectionRodent exterminationGeneral wildlife removal+ Quality+ Professionalism+ Value
★★★★★ Dominique · 3 years ago

Michael was great! He was friendly and professional.

General wildlife removal+ Professionalism
★★★★★ Gary · 4 years ago

Stephen did a great job, on time and did everything i asked. Was thinking of cancelling service but he made me feel its worth keeping it going with all that he did.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Taras · 4 years ago

The technician was very attentive to our needs. Very professional but friendly. On time went above and beyond to make sure we were informed and pleased with his service.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ayoka · 4 years ago

Pointe was able to send a field technician out the same day of my initial call. Prior to coming out the Customer service representative provided a comprehensive breakdown of the services they offer, explained the terms of the 1st year contract agreement and offered an initial service discount. It's a little more…

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Charlie · 4 years ago

The service was wonderful, thoughtful, and extremely professional. I truly could not have asked for a better service and outcome.

General wildlife removal+ Quality+ Professionalism+ Value
★★★★★ Trey · 4 years ago

Nick was great, very professional, highly recommend!

Rodent exterminationSpider exterminationGeneral wildlife removal+ Punctuality+ Quality+ Professionalism
★★★★★ George · 4 years ago

Explained the service and then spent an hour going around my home taking care of ingress problems followed by a very complete inside inspection. Please with the price and service.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Bethany · 5 years ago

Great service, very knowledgeable and affordable! Mark was very polite and helpful.

General wildlife removal
★★★★★ Jason · 5 years ago

Very punctual outstanding customer service Jonathan was very knowledgeable about the services performed

Hornet & wasp exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Nicole · 5 years ago

Tim was great for our initial visit! Looking forward to seeing the results!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jaelen · 5 years ago

Very professional and informative. I would recommend to anyone.

Ant exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Nicholas · 5 years ago

Pointe Pest has been a go to with my damaged yard thanks to wildlife pests. They are make sure to refill traps, and I can have them out as needed as part of the service if I notice an uptick in activity. They rock.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ken · 5 years ago

Excellent service and shared their findings snd inspection results with us.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Brita · 5 years ago

Very happy with the service I received. Our technician, Trovelle was friendly, professional and thorough. He went above and beyond. I would highly recommend Pointe and ask for Trovelle

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sofi · 5 years ago

The service was excellent. My technician was extremely professional and helpful.

General wildlife removal+ Quality
★★★★★ Junming · 5 years ago

they are very professional and did a great job

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Bennie · 5 years ago

Jennifer was on time. Very helpful and educational about things good service

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more general wildlife removal reviews (52 more) →

Price

$$$$
$126+11% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Questions about Pointe Pest Control

Is Pointe Pest Control good?

Yes by most measures: 5.0★ from 5,001 Google reviews and an Experts Score of 55/100 (grade C), #17 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).

How much does Pointe Pest Control charge?

Customers reported a typical bill of $126 (middle half $86–$182), 11% above the cockroach control median of $113.

What do customers hire Pointe Pest Control for?

Mostly spider extermination (1078), ant extermination (1027), general pest inspection (929), rodent extermination (808).

Does the owner respond to complaints?

The owner replied to 97% of 1–3★ reviews (category: 77%).

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