How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPointe Pest Control
Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 5,001 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for ant extermination
Clear ✕All 1,027 Google reviews tagged “Ant extermination” · showing 120
I don’t do google reviews often, but I will for Pointe Pest control. I am so glad we signed up for this service. They are always professional whether on the phone via email or in person. They always say “yes we can do that”, and “what more can we do”. I never feel hassled about adding extra services or by getting…
Great customer service and prompt response to my questions
I appreciate the good job that the tech provided it, he is very responsive and professional
Used this place because online reviews were positive. Julian was very professional and explained what he will be spraying on the inside and/or outside of my house. He was very personable and easy to talk to. Service was pretty quick. I liked the fact that they are willing to come back to spray more if needed in…
Have used Pointe for years and have always been happy with them. Sage is always great and thorough.
Irving did a great job, inspected and sprayed, and explained what he was going to do and screened two small openings he found in brick, AND he offered to help me bring in my garbage cans, but I said no, I need the exercise! HE GETS 5 STARS!
We had our first pest control service visit with Sage. He was great on explaining everything in detail regarding what the chemicals are targeting. To fully resolve our pest worries, and brought us peace of mind. Highly recommend Pointe pest control services
Milton is always friendly and communicates arrival times and what he’s doing when in the home. He’s fantastic!
Great service! Nice and quick.
I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…
Technicians have gone above and beyond to help with our spider and ant problem. They are professional, kind, and knowledgeable.
Have used Pointe Pest Control for several years. Our insect and spider issues are under control and we have not seen mice in several years
All of the pest control technicians are great! Very nice and professional. Highly recommend! Joseph was my technician for today and he was great!
Courteous. On time. Great service
I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…
Used this service for vole and ant extermination. Took care of the ants immediately and they didn’t return. I didn’t see any voles for a few weeks around the house but they just moved to a different part of the yard and were more invasive and destructive than ever, even after repeat visits and additional poison…
Clifford was friendly and professional. He did a great job! We always love having Clifford do our pest services.
Excellent service, and kind technicians. Very pleased with the level of service and courtesy of the technicians. Thank you!
Excellent service
The pest control specialist was very courteous and explained what was done. This person also asked if we had any concerns or questions.
Our tech Nick was knowledgeable, prompt and simply fantastic. Understood the need and worked quickly in treating the areas. I highly recommend this company!
Great staff very helpful. Always courteous.
Milton is the best! He is very professional, and very personable. He listened carefully to all of my pest issues, and carefully addressed each one of them.
Very friendly, knowledge employees. Took care of our ants and haven't had a problem since we started using them!
Eddie is awesome! He spent time to walk around the entire house with me and discuss any areas of concern that I have. We appreciate the thoroughness and the time!
Outstanding service and a positive attitude. I am very pleased with their service.
The service we received was excellent. Nick talked us through what he was going to be doing and listened to where we expressed where our problem areas were on our house. He also was able to knocked down a HUGE hornets nest in our tree.
Nick is always extremely professional and thorough when he comes to spray our house quarterly! We’ve noticed such a difference and would recommend Pointe Pest to EVERYONE!
Great services!
Great Service and good work.
Excellent service!
The technician did a fine job explaining everything. He was on time and professional.
Josh explained everything and serviced what we called for. Now we just have to wait and see the results.
Pointe does great pest control/management. Very pleased. Communication with customer prior to routine visits need to be improved.
They always arrive on time and are always very polite. Have been using their service for a year and we are very pleased so far!
Milton is a rock star. Very friendly and knowledgeable. Walked me through the whole process of what he was doing and answered all my questions. We saw immediate results before he was even done. Very professional and great with our dogs. Highly recommended.
We had general maintenance for the spring
Pointe pest always comes on time and is extremely quick and efficient.
Great employees that are always professional and helpful. Very happy with the service we have received.
Alex did a very thourgh inspection and pointed out what needed to be addressed to resolve our issue with Mice. Very knowledgeable and professional!
Ryan was absolutely fantastic. He was Incredibly knowledgeable and l suggested affordable options to manage pests around the property. 10/10!
Did a great job came early and educated me of everything he was going to do.
Excellent company , Scottie made sure that all of my areas of concern were taken care of. They gave me a time frame window and called me before their arrival 👍🏼👍🏼
The technician, Bennett, was very patient and detailed. He was very careful with the materials being used to not harm my newborn baby which was my biggest concern. Bennett addressed all of my concerns and explained the process all along, provided and discussed the different solutions, and respected my decisions. Excellent customer service.
Initially contracted Pointe for a Carpenter Ant problem we had in our new home years ago. Have been a customer ever since, they come out at a minimum quarterly but make themselves available whenever needed for anything related to insect and pest removal etc. They have always been timely, effective & professional to…
prompt and efficient
Genssie was very courteous and professional. He quickly addressed my concerns, and provided recommendations for how to best notice activity in the future.
Technicians were very thorough and Knowledgeable. Very competent.
Matthew was an exceptional professional. He thoroughly explained services provided and answered all my questions. Highly recommend!
Very professional, thorough and timely. Would definitely recommend
Very professional! Haven’t seen any rodents, basically what they are doing is working! So glad my husband and I chose this company to do the job! I’ve had 4 visits with this company and Alex has serviced our home twice now, I think he’s great! He politely answers any questions or concerns I have. He found the…
Xavier was great and friendly
Steve was on time, very professional, and very informative. He answered all my questions and walked me through each step of the process. Edit: Today was the 3rd time we've had Steven out to our home, and he's been exceptional each time. Quality and attentiveness has been 100% across all three visits.
Nick was great! I struggled with the idea of hiring an exterminator for ants but when my exterminator came today I felt a sense of relief! I am excited to continue this treatment and be rid of them!
Above & Beyond Service! The technician quickly confirmed that we had a serious carpenter ant infestation. He was very professional, thorough and devised a plan. We are very pleased! He even took the extra time to place copper mesh in 2 areas where mice could access the house! Amazing!
I’ve had two different technicians and they are both highly qualified and were able to answer all of my questions.
John was my exterminator. He called to let me know that he was on his way! I could tell by his voice that he was extremely friendly. Upon his arrival, John answered all my questions and was very professional. I wish all contractors were like John! He was First Class all the way!
Effective and professional
I would highly recommend Point to anyone that wants to get rid of any past that they are having problems with. Employee Mike was very very professional and did a great job explaining and getting rid of all the ants and spiders. Thanks
Steven was the individual who performed the service today. He was very professional and courteous during the whole experience. We asked asked several questions which he quickly answered and described one specific incident regarding a spider and he explained what he did that would take care of it. We would…
On Aug 29 Jacob was very professional and informative. So sorry I took so long to respond. I would be happy to have him again. Thank you. C. Herbst
Very professional and responsive. They do a great job and it helps!
Taz was extremely helpful and knowledgeable! Definitely recommend him and his services.
Requested service they sent out someone to inspect and never received a quote back. Called again to request the service as originally done and they were going to get tech to come back out never heard back. Poor Service
Couldnt have been happier with the quality of service by Pointe Pest Control.
I’m
Had carpenter ants all over my master bath. I tried my best to get rid of them myself, but it wasn’t working. Pointe was able to find the source and now they’re gone. It took about 2 months, but from what I understand, this is normal. Haven’t seen an ant in my house for about 15 months now. I highly recommend…
Jacob was very friendly and helpful. I live in a neighborhood with old trees and lots of ant and spider activity.
Steven & each of the persons who do the Pointe Pest Control are very knowledgeable, courteous, conscientious & professional. The best thing is that the service is working. I definitely see a huge difference. I had so many issues with Wasps, ants & spiders and am so pleased with the results & with those who do the…
Jacob did a stellar job and is an amazing representative for this company. Very happy I went with them.
Very professional and on time
Ryan the tech was great
Jacob was very professional and kind. He let me know all he did and then told me how to do a follow-up. Wonderful service.
The service person was very helpful but the charges on my card on not what was explained to me. The 350 was to be waved when I chose one of the programs. I have a receipt for 480 total and that was supposed to wave the bee nest removal fee. NOT HAPPY RIGHT NOW!!!!
Our technician Steve was great! Very informative and kind. Took care of all our needs and listened to each of my concerns and my 3 year old daughters as well. 10/10. Thanks Steve!
Very thorough & respectful. Alex did everything promised.
Just a pleasant company to deal with who stands behind the five star service guarantee. Except the salesman Ryan. He was the worst part but thankfully he just answer's phone's.
The service man was very polite and pleasant. I appreciated the phone call he made to me to tell me his arrival time. He offered to put on shoe covers when he entered my home, which I appreciated. He took care of the many spider webs on the house, and sprayed the foundation. Since I have using Point Pest Control, I have not had any pest problems.
Taz was very professional, polite, and thorough.
Jacob the technician did an amazing job he was professional,kind and very helpful exterminating in our home. Donald the Manger took care of the outside and also did an amazing job. I highly recommend this company for service they were very helpful and professional. They were also considerate and environmentally friendly.
Scottie was patient and answered all my questions. They were quick to respond and schedule time to come out. Looking forward to using their services throughout the year.
Alex was great! Kept me informed and did a more thorough job than other companies in the past
Jacob was on time and very professional. I’m looking forward to seeing the results.
Austin was very pleasant & knowledgeable. He was very clear outlining post-visit expectations/follow-up. Thank you Austin.
My mom has been using this service for a while so when I bought a house and saw spiders and ants all over I opted for it as well. I am a helicopter cat parent and they assured me is was safe for furchildren once dried. In the future I want to grow veggies and they also assured me that while they do not spray an…
Nice service, lovely technician, simple for a homeowner.
Great service, very friendly employee, explained everything really well and will definitely be my choice of pest control going forward
My technician was Austin Dickson, he was very polite, profesional and very knowledgeable. Happy to be using pointe!
Friendly and overall great service! Listened to concerns and offered best course of action to address them.
Every person who works for Pointe is amazing. Always EXTREMELY KInd and Helpful. Only pest control that worked
My technician was Austin. He was very professional yet also friendly and engaging. He called to let me know he was on his way. When he arrived he clearly let me know what he was going to do and why. If all the technicians are as good as Austin this indeed is a great company to use! Five stars all day!
When I found out this morning that Austin was coming today to remove the bee nest I was like great because I believe he the BEST intentions for keeping my house free of any pests.
Nick was very professional, personable, honest and walked me through everything.
Always professional and efficient. If needed back no questions asked. Definitely recommend
Any of the Pointe Pest Control associates that have been sent to our home have been kind to us and our two dogs. They work diligently and always happily remind us to call them if an applied solution isn't working. Would recommend to anyone with mild or severe pest issues.
Austin was very professional, friendly, and helpful. During our quarterly service, he was more than happy to inspect and spray any room we had seen bugs, as well as explain what outdoor services he would provide. He and all of the other technicians we’ve had from Pointe have given great service, and I’m very happy to recommend them to anyone.
Normally I would not be home for the service but it was the Friday before a holiday weekend. Jacob arrived on time and answered all my questions. He detailed the treatment he was providing plus the problems that we have both seen and unseen. And the best part of his treatment was something that wasn’t scheduled at…
The most responsive and thorough pest control company I have used. And they are way more competitive on pricing in comparison to others. Couldn't be happier with the experience.
Jacob did a great job
They responded out in less than 24 hours with amazing professionalism and courtesy. Ryan (our tech) took time to explain everything he was doing as well as answered all my questions. I would give them 10 STARS if I could!
Pointe is by far the best pest control experience I’ve had in the 26 years we’ve lived in our home. Our technician “Taz” was professional, knowledgeable, and clearly explained everything— and I feel it’s important to mention he is very personable and conscientious. Thanks Taz and Pointe for a job well done!
Ryan P. was great! Explained everything. Found the source of where the ants were coming in. I can sleep more comfortable tonight!
Excellent services,Super Nice ,Polite people
Men were very professional and willing to answer any questions
Professional kind and courteous staff! On time and quick as well. I would recommend Pointe for pest control.
Steven Bruss was wonderful. He informed us what he was going to do and then checked in prior to leaving.
Every single visit by pointe pest control has been amazing … we have them come out monthly as my family and I dislike spiders very much … we also had an ant problem within the house even though they somehow keep finding their way back in pointe pest control has been helpful in slowing them down and coming out whenever we call
I’m time professional and did a thorough job! Thank you
The technician, Tazaurus, was extremely professional and friendly. Would highly recommend!
Great service. Greatly reduces ants and bugs around our house and yard.
Great service! The tech that came out to our home, Nick S., was very knowledgeable, professional, and did a great job explaining the whole process. Definitely recommend Pointe Pest Control for all your extermination needs.
Technician took the time to explain the process and was very knowledgeable
EARLY and professional. Above and beyond! Very happy with service.
Showed up on time and walked me though everything they were doing. Looking forward to enjoying the outdoors this summer without being plagued by wasps! Thanks guys!
Nick was great and even showed us a video of where the ants were entering from the outside, we had no idea! So happy with Pointe and they came highly recommended from our neighbors.
Friendly, professional service. Explained things to me and answered all of my questions.
It has been an overly heavy Ant season and I called to get that addressed. The tech called before he arrived. Was very professional when he arrived and put shoe coverings in when he came into the house. He was very nice and worked very quickly inside and out.
Very thorough and professional
We have used point pest control for around a year. We moved recently and have had some of the worst issues with wasps. Their tech came out and did the eaves, and like magic the wasp population was gone.
Steven was very professional, courteous and answered all my questions. This was the first time I’ve used this type of service, based on this experience, I would definitely recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1078 | $56–$179 |
| Ant extermination | 1027 | $85–$282 |
| General pest inspection | 929 | $56–$139 |
| Rodent extermination | 808 | $81–$323 |
| Hornet & wasp extermination | 644 | $111–$371 |
| Mosquito extermination | 339 | $70–$113 |
| Bug & insect extermination | 330 | $56–$153 |
| Bee extermination | 308 | $153–$323 |
