How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%29+4.4Craft & service 20%99+19.8Value 10%83+8.3Momentum 8%6+0.5Track record 7%81+5.7Accountability 5%86+4.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREPointe Pest Control
Des Plaines, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 40 cockroach control · 5.0★ from 5,001 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for bug & insect extermination
Clear ✕All 331 Google reviews tagged “Bug & insect extermination” · showing 120
Very friendly and professional.
Samuel came right on time and inspected all trap locations inside and out. Positive activity showing good results and an absence and/or reduction of furring and slab ant intruders.
I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!
Yuvan did a great job on our initial service. Very professional. A pleasure to have as our tech!
I appreciate the good job that the tech provided it, he is very responsive and professional
Exterminator Mike is very knowledgeable, professional and friendly. He provides excellent, efficient service.
They are always on time, they call & advise of approximate time of arrival, my home us respected, they listen to the problems I'm experiencing & address them. Helpful advice is given also. Also very courteous. I highly recommend.
Great job!
We had our first pest control service visit with Sage. He was great on explaining everything in detail regarding what the chemicals are targeting. To fully resolve our pest worries, and brought us peace of mind. Highly recommend Pointe pest control services
Great service! Nice and quick.
I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…
I appreciate their timeliness and friendly service. I see signs of improvement.
Jonathan did great job getting rid of our fleas and centipedes. He was punctual, communicative, and friendly. He explained everything in detailed. Our fleas were gone instantly. I recommend Pointe Pest Control and Jonathan to do your services.
Our tech explains everything and is very respectful of our property. We appreciate the 30 minute heads up phone call to know when he’s coming.
Matthew was on time. He was courteous, efficient, and helpful. I was pleased with his service.
Friendly, efficient, thorough, and all questions professionally.
The technician (Milton) was really courteous and professional. Although I already knew to expect Pointe Pest Control today for outside service (for which I didn’t need to be home) he came to my door to let me know he was here. He also asked if there was any activity that he should know about since the last service.
I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…
Although I realize you will never get rid of 100% of insects pointe comes close. Very knowledgeable technician. Did a great job.
Very pleasant to work with. Work was done on time and very professional!!
Great experience. Professional and friendly.
I use Point Pest Control in my home. Milton is excellent in getting the job done correctly. He knows his stuff and makes you feel confident in taking care of any issues.
Pointe Pest Control does a great job. Their service works great and the technicians always do a great job. Clifford did a great job. Thx
Mike was very knowledgeable and answered all my questions. I own a 2 flat bldg including basement and he went thru my bldg with a fine tooth comb. I’m very pleased
The tech was extremely professional and explained everything he was doing in detail. Hopefully this solves my problem
Kevin was great answered all my questions and when placing the traps he was very strategic so that my dog and daughter would not get into them. Highly recommended.
Milton is the best! He is very professional, and very personable. He listened carefully to all of my pest issues, and carefully addressed each one of them.
Eddie is awesome! He spent time to walk around the entire house with me and discuss any areas of concern that I have. We appreciate the thoroughness and the time!
The service we received was excellent. Nick talked us through what he was going to be doing and listened to where we expressed where our problem areas were on our house. He also was able to knocked down a HUGE hornets nest in our tree.
Mike was fantastic. He was on time, very professional. He explained everything that he was going to do and pointed out some areas that needed a little more attention as well as some suggestions to further seal my house. He gives me confidence that they are gonna keep pests from infiltrating my house. I highly recommend
Nick is always extremely professional and thorough when he comes to spray our house quarterly! We’ve noticed such a difference and would recommend Pointe Pest to EVERYONE!
My technician is the best. He has repeatedly found our issues and solves them. Love this guy.
great service! Very nice!
Shout out to Nick! Great guy. Professional, punctual, friendly, great service.
Highly recommend. Nick was awesome! Professional, fast, friendly service! 10/10
Malik was on time , friendly, respectful of my home, and answered all questions and concerns.
Whenever we've had a pest issue, Pointe Pest Control has been there for us. They are always friendly and professional. Highly recommended!
I have been working with Nick Seidelman from past 1 year to treat my home. Every time Nick is here I can be sure all our concerns are properly addressed. He is thorough, friendly and professional. Customer service from Pointe Pest Control has been great so far. I am glad we signed on their service. So far my home is clear off pests and rodents.
Mike was communicative, friendly and prompt! Checked all baits and traps and made sure everything was aok!! Highly recommend!
Great services!
Great Service and good work.
Jacob was professional and knowledgeable. He arrived on time and serviced the inside and outside of our home.
We had our first treatment today to tackle a major ant issue in our new house. Jacob from Pointe was on-time, friendly, informative, and took the time to address all my questions thoughtfully. He even pointed out an opening in our siding in which we have the potential to develop a future rodent issue and made…
Nick is great. Very professional and thorough. Like a personal friend coming to my house
Excellent service!
Alexiss Aguirre was on time and very helpful. He identified the problem and helped us to treat the area. Would recommend Alexiss and Pointe.
Pointe does great pest control/management. Very pleased. Communication with customer prior to routine visits need to be improved.
Excellent service showed up on time and answered all questions.
Malik our technician was professional and kind. I’m Hopeful treatment pays off
We had general maintenance for the spring
Milton called ahead of time to tell me he would be at my house in 30 min. He was prompt and professional.
Have had this service For over a year and no problems with mice since.
Great employees that are always professional and helpful. Very happy with the service we have received.
Alex did a very thourgh inspection and pointed out what needed to be addressed to resolve our issue with Mice. Very knowledgeable and professional!
Ryan was absolutely fantastic. He was Incredibly knowledgeable and l suggested affordable options to manage pests around the property. 10/10!
Joseph came ready to rumble. He had the right equipment and went right to work fogging and removing a huge and angry wasp nest off our chimney and eradicating a yellow jacket ground nest that had already attacked me and my little one and dog. I hope that we can move forward pest free here on out. UPDATE: Joseph…
Did a great job came early and educated me of everything he was going to do.
Initially contracted Pointe for a Carpenter Ant problem we had in our new home years ago. Have been a customer ever since, they come out at a minimum quarterly but make themselves available whenever needed for anything related to insect and pest removal etc. They have always been timely, effective & professional to…
Technicians were very thorough and Knowledgeable. Very competent.
The agent we work with always come on time and very friendly. Also very professional about what he does. Always satisfied.
Pointe Pest does a great job. Both technicians, Wesley and Mike, have been the utmost professionals. Highly recommend
Matthew was an exceptional professional. He thoroughly explained services provided and answered all my questions. Highly recommend!
He did a very good job and very helpful and friendly to me
They are always on time. Very professional
Xavier was polite and sufficient. Explained what was going on and what needed to be done.
All good!!
A few weeks ago, Kevin visited our home and we absolutely love having him as our exterminator! This was Kevin's second time visiting our home and providing us with the same excellence as the first time he came by!! He is extremely thorough, exceptionally knowledgeable, and INCREDIBLY respectful of the house he's…
Very thorough and helpful employees!
Very good company to work with and very good technicians
Mike was incredibly thorough and focused on EVERY aspect of delivering today's service. Very communicative on his goals and observations from the start to finish this morning, even with the very wintery, snowy day. I shall specifically request him as my technician with our future quarterly service.
Super helpful and knowledgeable. They always work with my schedule and have great customer service.
Josh was courteous and efficient
Mike was so enthused about solving our issues. He was exhaustive in his search for entry points and had good ideas. Very involved in the process. Awesome experience.
Very helpful and knowledgeable
Joe was very helpful in addressing my general concerns and also dealing with stink bugs that I had been seeing in my home. He explained everything in detail and was super friendly! I would recommend Pointe Pest Control to anyone!
Mike was fantastic. He discovered the pony’s of entry and took all steps necessary to correct the problem!
Great service - would highly recommend!
Found and destroyed a box elder nest in backyard
On time and professional. Offered workable solutions to our problems.
Steven was the individual who performed the service today. He was very professional and courteous during the whole experience. We asked asked several questions which he quickly answered and described one specific incident regarding a spider and he explained what he did that would take care of it. We would…
Josh was extremely thorough in conducting a full house assessment for bugs and rodents, and helping us understand that a particular smell in the house was not due to infestation, but potentially an unused plumbing issue. He was knowledgeable and informative of all our concerns, and ensured the application of product…
Very professional and good communication. Recommended.
The service technicians with Pointe Pest Control are very professional and friendly.
Ryan was great— thorough, knowledgeable and so helpful! Thank you Ryan!
Technician was prompt, friendly, thorough, and informative. Would gladly recommend to others.
Always come informed of the issue and bring specific products to target the problem.
Professional and courteous service!
Michael (the technician) was polite, professional, and walked me through all the steps and his process. He let me know of areas to look for and what was in good shape. I really appreciated his attention to detail and him walking me through what he was doing and seeing. I highly recommend Pointe and will go my friends/family.
Steven was professional, courteous, and efficient! Would highly recommend Pointe Pest Control for your home or business.
The requested services were not fully completed. The exterminator sprayed around the exterior of the house for bugs, but did not inspect the kitchen for rodents as had been requested.
Mike was extremely professional, nice and thorough in treating my house for spiders and insects. He also brought to my attention some water leaking in the basement that I was unaware of. Great experience as always.
Very good customer service. I called today and spoke with Crystal. She checked to see if anyone was working in my area today and sent them over. I had a few spiders wanting to come inside with this cooler weather. Stephen was able to come over and he checked the house outside (he had sprayed a few weeks ago) and…
Johnny did a great job today at my quarterly pest control visit. He was very thorough in cleaning up the cobwebs and replacing rodent traps. Pointe has done a great job for us since we started using them last year. I would recommend their service to anyone in need of rodent control and regular pest maintenance. Thanks Johnny and Pointe.
They were very professional and thorough during their visit. They found and addressed issues that were leading to bug issues. Always friendly!
Technician Jacob came out and showed us our problem areas we were having , he did a great job of handling our pest problem and ensuring measures were taken to see that it dosent happen again. Thanks !
Great experience. Steven was very prompt, listened to my concerns, went above and beyond to ensure our home was sprayed and treated efficiently.
Michael, the technician, was on time! He was very personable and professional. He answered all of our questions and was very considerate of the fact that we just had our carpets cleaned. He advised us that there was a hole on the A/c of our neighbors, who we share a wall with and how to deal with it. I hope he is our tech in the future.
The technician,John, was super efficient and helpful and friendly!!!
Jacob is knowledgeable and answered all my questions. Very professional and efficient!
Good job on bug prevention, spray all around the outside and inside of house, set some traps for fruit flies. Professional, polite, efficient.
Service person was well-informed about the reason they were making a visit. They were personable efficient and did a final check in before leaving
Good service!
Jacob was very friendly and helpful. I live in a neighborhood with old trees and lots of ant and spider activity.
Steven & each of the persons who do the Pointe Pest Control are very knowledgeable, courteous, conscientious & professional. The best thing is that the service is working. I definitely see a huge difference. I had so many issues with Wasps, ants & spiders and am so pleased with the results & with those who do the…
Stephen did a great job, on time and did everything i asked. Was thinking of cancelling service but he made me feel its worth keeping it going with all that he did.
Very professional and on time
Nick has been on time, very professional. Answers any questions we have. Our bug problems have gotten much better. Definitely would recommend.
Professional responsive service to reduce the crickets who have invaded my garage! Saw instant results, through coverage of the whole house including eaves and gables, and all entry points like hose bibs, electrical boxes, lights, etc. Very pleased with the personal service and friendly technician.
Professional and personable. Treated my house like his home
Kyle did a great job inspecting, applying products, and answered all my questions.
Been using them for several years for general bug and pest control. Rarely have to call them back out for treatment. Would recommend.
Ryan the tech was great
Great service and very professional. Technician was very good on explaining for what and how he treated
Our service technician was Milton. He is superb. So thoughtful, professional, friendly, and low-key. He knows what he’s doing and makes you feel so relaxed and well taken care of. He came to the door when he arrived, then again at the end of the visit to explain what he did. Thanks to Milton, who’s a great rep for the Pointe team.
Just a pleasant company to deal with who stands behind the five star service guarantee. Except the salesman Ryan. He was the worst part but thankfully he just answer's phone's.
The service man was very polite and pleasant. I appreciated the phone call he made to me to tell me his arrival time. He offered to put on shoe covers when he entered my home, which I appreciated. He took care of the many spider webs on the house, and sprayed the foundation. Since I have using Point Pest Control, I have not had any pest problems.
Taz was very professional, polite, and thorough.
Jacob the technician did an amazing job he was professional,kind and very helpful exterminating in our home. Donald the Manger took care of the outside and also did an amazing job. I highly recommend this company for service they were very helpful and professional. They were also considerate and environmentally friendly.
Point Pest Control has made preventative Pest Control such a wonderful experience for me and my family. Clifford came out to my house today and did such a thorough job just like each and every one of the technicians we've had the joy of receiving in our home.
Jacob was prompt, professional and thorough. Great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1078 | $55–$179 |
| Ant extermination | 1027 | $80–$246 |
| General pest inspection | 929 | $56–$141 |
| Rodent extermination | 808 | $68–$282 |
| Hornet & wasp extermination | 644 | $106–$323 |
| Mosquito extermination | 339 | $70–$113 |
| Bug & insect extermination | 330 | $58–$153 |
| Bee extermination | 308 | $146–$189 |
