How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPointe Pest Control
Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 5,001 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for general pest inspection
Clear ✕All 931 Google reviews tagged “General pest inspection” · showing 160
I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!
Had my service done today. Joesph was very helpful answering all my questions. I highly recommend Pointe for any pest problems!
Technician was kind and professional
Point Pest came highly recommended by neighbors to us by neighbors and they did not disappoint. We have been customers for 5yrs and remain pleased with their professionalism and ease of scheduling. While there are less expensive options in the market, their prices remain reasonable especially when considering the…
Great service, friendly staff, and they get the job taken care of efficiently and effectively!
I appreciate the good job that the tech provided it, he is very responsive and professional
I love this company and have used them for many years! Jenna went above and beyond today! She was promt, extremely kind, and provided in honesty treatment to all areas I requested!
Very thorough tech - very helpful also.
They are always on time, they call & advise of approximate time of arrival, my home us respected, they listen to the problems I'm experiencing & address them. Helpful advice is given also. Also very courteous. I highly recommend.
Quick, friendly, knowledgeable.
We had our first pest control service visit with Sage. He was great on explaining everything in detail regarding what the chemicals are targeting. To fully resolve our pest worries, and brought us peace of mind. Highly recommend Pointe pest control services
On time, very thorough and efficient. Found some ants, and treated the problem quickly!
PointePest Control and Adrian specifically continue to provide excellent service
Bennett did an excellent job. So glad he back handling our account. He takes his time and listens to us about our issues. Very professional, thorough and friendly. We've used your services now for 5 years and are very pleased.
Pointe pest control did a wonderful job explaining our situation and providing a solution for our issue! They were able to send a technician to our house the same day I requested a quote and I’m already feeling so much better about the problem! I was pleasantly surprised by their pricing too. I thought it was very…
Mike is great — he’s happy to educate me about the bugs that visit my basement and how to encourage them to leave :)
I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…
Have used Pointe Pest Control for several years. Our insect and spider issues are under control and we have not seen mice in several years
Adrian did a great job. Neat and efficient.
Tech Antonio is very helpful and dies everytime detail inspection I appreciate for his help . I would recommend for residential. Thank you
Great
All of the pest control technicians are great! Very nice and professional. Highly recommend! Joseph was my technician for today and he was great!
Prompt, professional and thorough. Michael is a wealth of knowledge and a wonderful resource. I very much appreciate his willingness to provide explanations.
Always on time, polite and knowledgeable.
Mike was extremely professional and thorough! 10/10!
Friendly, efficient, thorough, and all questions professionally.
I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…
Although I realize you will never get rid of 100% of insects pointe comes close. Very knowledgeable technician. Did a great job.
Very prompt, we had a discussion on what the issues were and and his treatment was modified. Excellent technician.we reviewed the mice problem again ok
This was our initial service and I was very pleased with the way Sebastian handled it. We need time to know the complete outcome but I have no reason to doubt it will be good based on today’s experience.
Eddie is great and always takes care of everything that needs to get handled.
Eddie went above and beyond for me today! He spent extra time making sure that a very hard to reach suspected access point was blocked. He also helped me to reconnect a dryer hose that had accidentally came apart that we noticed during his scheduled maintenance visit. Pointe has an exceptional employee in Eddie. If…
Very pleasant to work with. Work was done on time and very professional!!
Great experience. Professional and friendly.
Pointe Pest Control does a great job. Their service works great and the technicians always do a great job. Clifford did a great job. Thx
My spring treatments from Pointe today was very thorough and professional. Jonathan was knowledgeable and explained things well.
Pointe Pest Control is a rare business, as it provides good and responsive customer service in today's times. I have to mention they always make sure I'm happy before leaving.
Our tech Nick was knowledgeable, prompt and simply fantastic. Understood the need and worked quickly in treating the areas. I highly recommend this company!
Did a great job! Very professional!!
Great staff very helpful. Always courteous.
Adrian great guy and super professional!! Thank you for your help 🙏
Moises is an outstanding professional. I know my home is well taken care of when he’s on the job. Very much appreciate his willingness to listen, courtesy and his ability to do the job well.
Worst service ….paid for 15 months. Absolutely no issue fixed and now they are asking to renew to get service. Extremely disappointed and strongly advise to my network not to take service from this company
Kevin was great answered all my questions and when placing the traps he was very strategic so that my dog and daughter would not get into them. Highly recommended.
Milton is the best! He is very professional, and very personable. He listened carefully to all of my pest issues, and carefully addressed each one of them.
Eddie is awesome! He spent time to walk around the entire house with me and discuss any areas of concern that I have. We appreciate the thoroughness and the time!
Milton was great! He covered all the areas of my concern and kept my tomatoes and peppers outside safe =) Highly Recommended!
Xavier was professional completed the service in a timely fashion.
Nick was excellent and is always a big help. Would highly recommend!
Xavier did a great job!
Nick was nice and took care of the problem in my backyard with bees and yellow jackets
The service we received was excellent. Nick talked us through what he was going to be doing and listened to where we expressed where our problem areas were on our house. He also was able to knocked down a HUGE hornets nest in our tree.
Mike was fantastic. He was on time, very professional. He explained everything that he was going to do and pointed out some areas that needed a little more attention as well as some suggestions to further seal my house. He gives me confidence that they are gonna keep pests from infiltrating my house. I highly recommend
Mike was very courteous and thorough. Explained the planned treatment and made helpful suggestions.
Milton was friendly, professional, and got the job done in a timely fashion.
Milton, was very knowledgeable about the service provided and very professional.
Nick is always extremely professional and thorough when he comes to spray our house quarterly! We’ve noticed such a difference and would recommend Pointe Pest to EVERYONE!
Mike, our service technician is top notch he really knows his trade. He is very thorough and knowledgeable with great inner personable skills. We always ask for Mike!
My technician is the best. He has repeatedly found our issues and solves them. Love this guy.
great service! Very nice!
My Service Technician was Milton Lenon and he was spectacular! I’ve worked with many Pest Control companies over the years and never have I had such phenomenal service. Mr. Lenon walked through my home with me and he was very conscientious about explaining what he was doing. He then went outside and treated the…
Malik was on time , friendly, respectful of my home, and answered all questions and concerns.
This company is super great and Mike does a great job!!!
Mike was communicative, friendly and prompt! Checked all baits and traps and made sure everything was aok!! Highly recommend!
Great services!
Great Service and good work.
Extremely helpful and great at easing our worries
This is a very reliable company with professional staff. We have them do mosquito spraying in the summer months and it really helps!
Jacob was professional and knowledgeable. He arrived on time and serviced the inside and outside of our home.
Nick is great. Very professional and thorough. Like a personal friend coming to my house
Nick was very professional informative and friendly.
Great quarterly service. Responsive and professional. Malik has been helpful to ensure our home stays pest free, especially with a new little baby around.
Quarterly Maintenance visit. Mike was very accommodating, flexible, very professional. I received his call 30 minutes before arriving, as planned. I truly enjoy having Point Pest Control taking of maintaining my home for whatever the season’s brings. Everyone is very professional and happy to assist from the…
Jacob is great.
Josh explained everything and serviced what we called for. Now we just have to wait and see the results.
Milton was on time, very kind and helpful.
Malik was a wonderful technician. Courteous, on time and thorough.
Fernando is so knowledgeable, professional and observant. He’s extremely responsive and will go above and beyond to make sure your home is safe, clean, and protected. I’m so glad I use their services throughout the year. Thanks Fernando for taking such good care of my home and yard!
Malik did an awesome and thorough job looking around my property and calling out potential entry points. He was able to help block some areas as well. He explained what he was doing every step of the way. Glad I gave the company a call and got a great technician.
Alex did a very thourgh inspection and pointed out what needed to be addressed to resolve our issue with Mice. Very knowledgeable and professional!
Ryan was absolutely fantastic. He was Incredibly knowledgeable and l suggested affordable options to manage pests around the property. 10/10!
Joseph came ready to rumble. He had the right equipment and went right to work fogging and removing a huge and angry wasp nest off our chimney and eradicating a yellow jacket ground nest that had already attacked me and my little one and dog. I hope that we can move forward pest free here on out. UPDATE: Joseph…
Outstanding and efficient service with excellent customer care. Mike was phenomenal.
Kevin was great! Came out and explained everything very well. Great service. Highly recommend!!
Initially contracted Pointe for a Carpenter Ant problem we had in our new home years ago. Have been a customer ever since, they come out at a minimum quarterly but make themselves available whenever needed for anything related to insect and pest removal etc. They have always been timely, effective & professional to…
prompt and efficient
Genssie was very courteous and professional. He quickly addressed my concerns, and provided recommendations for how to best notice activity in the future.
Pleasant experience my tech was professional and attentive
Very professional and responsive when we need an extra visit
Milton is always professional and super nice!
They are professional and timely for appointments. Did full pest inspection inside and outside.
Very professional
Remaining bug and critter free
They are always on time. Very professional
The guy was great very informative
Ryan was out this morning and was so knowledgeable about where the ants were coming from! He is super friendly and personable!!!!! Thank you Ryan and Pointe Pest Control!
Very professional! Haven’t seen any rodents, basically what they are doing is working! So glad my husband and I chose this company to do the job! I’ve had 4 visits with this company and Alex has serviced our home twice now, I think he’s great! He politely answers any questions or concerns I have. He found the…
All good!!
A few weeks ago, Kevin visited our home and we absolutely love having him as our exterminator! This was Kevin's second time visiting our home and providing us with the same excellence as the first time he came by!! He is extremely thorough, exceptionally knowledgeable, and INCREDIBLY respectful of the house he's…
He was the best tech i ever had
Mike was amazing. He was on time, very thorough and took the time to explain everything in detail.
We have used Pointe for years - the service technicians are always reliable, courteous, and friendly.
Steve was on time, very professional, and very informative. He answered all my questions and walked me through each step of the process. Edit: Today was the 3rd time we've had Steven out to our home, and he's been exceptional each time. Quality and attentiveness has been 100% across all three visits.
Above & Beyond Service! The technician quickly confirmed that we had a serious carpenter ant infestation. He was very professional, thorough and devised a plan. We are very pleased! He even took the extra time to place copper mesh in 2 areas where mice could access the house! Amazing!
Very thorough and helpful employees!
Nick did an excellent job at our home!
Very thorough.
Super helpful and knowledgeable. They always work with my schedule and have great customer service.
Staff is always very nice ti work with, as are the people sent out to perform the service calls.
Very good service. Mike was very professional and efficient!
I would highly recommend Point to anyone that wants to get rid of any past that they are having problems with. Employee Mike was very very professional and did a great job explaining and getting rid of all the ants and spiders. Thanks
Mike was so enthused about solving our issues. He was exhaustive in his search for entry points and had good ideas. Very involved in the process. Awesome experience.
Thorough and pointed out potential futures which need to be fixed, before they became problems
5 star service by Milton Very appreciative of his expertise
Very helpful and knowledgeable
Milton was excellent and went above and beyond any other service calls I’ve had. He was thorough, knowledgeable, and super friendly. He had several helpful suggestions on the exterior of our house how to avoid any kind of rodent entry from the outside plus extremely thorough all other areas inside the house.
Great service!
Joe was very helpful in addressing my general concerns and also dealing with stink bugs that I had been seeing in my home. He explained everything in detail and was super friendly! I would recommend Pointe Pest Control to anyone!
Awesome pest service and awesome customer service!
Nick did a great job making sure our home was protected for the winter. He was professional, friendly and efficient. Great experience and highly recommend!
Mike was fantastic. He discovered the pony’s of entry and took all steps necessary to correct the problem!
Very professional and thorough
On time and professional. Offered workable solutions to our problems.
They sprayed around the exterior of the house for bugs, and we're kind enough to close my garage door. I had opened it for them to have access to the backyard, as I had it open due to temporary fencing for my dog.
Josh came over this morning to check out some new mouse dropping we found and to do a general spray. He was extremely accommodating and knew what to look for and how to handle it. He gave me a good debrief when he was finished to go over the work performed and points of concern. Definitely will continue to use this service. Thank You Josh
Very professional and good communication. Recommended.
Steven exhibited exemplary customer service by keeping me apprised of his work efforts while at our home, & summarized those efforts at the conclusion of his visit. He also left me an earlier voicemail prior to his arrival that he was running a little late, updated his new expected arrival time, & kept that…
Company had Rigo come out and check our home for possible entry points bc we have found mice droppings since cold weather settled in. He was very professional and gave me great advice and thorough explanations of what he was doing and why it helped with mice.
The service technicians with Pointe Pest Control are very professional and friendly.
It was a great first appointment. Very thorough and detailed explanation of what he was doing.
I have been using Pointe Pest control for over year or two now and they are a great Pest control company. They are always a pleasure to talk to on the phone when I have questions or need to reschedule my appointment. Todays technician was Steve Bruss and he did a great job! He addressed the questions I had and was…
Scott the service man was very professional and courteous.
I like the services that Pointe provides-usually it is quarterly outside services, but this time we asked for help after finding evidence of mice in the basement. Service people have always been polite and prompt, calling ahead to say they are on their way.
Awesome service - Alex was incredible. He went above and beyond. Couldn’t be happier with his service.
Technician was prompt, friendly, thorough, and informative. Would gladly recommend to others.
Professional and polite.
Professional and courteous service!
Michael (the technician) was polite, professional, and walked me through all the steps and his process. He let me know of areas to look for and what was in good shape. I really appreciated his attention to detail and him walking me through what he was doing and seeing. I highly recommend Pointe and will go my friends/family.
Nick was great! Very professional!!
Mike was extremely professional, nice and thorough in treating my house for spiders and insects. He also brought to my attention some water leaking in the basement that I was unaware of. Great experience as always.
Kyle was the young man that came out. He was so helpful and very polite
Jacob did a great job identifying and plugging areas of mice activity. He also sprayed for spiders and de-webbed the house. Very thorough!
Guys were professional & helpful.
Quick, responsive, and friendly.
Very responsive company. The price seems very fair for services provided. Michael Furlano was our technician today, he was very professional, knowledgeable, and informative. I feel like we have a solid plan in place to get rid of the mice in our attic.
Been using Pointe for a few years now. The staff are professional and thorough. Thanks to Jacob today for great service. Pointe addresses any pest concerns we have with good follow-up. The technicians are professional and do their job well.
Very good customer service. I called today and spoke with Crystal. She checked to see if anyone was working in my area today and sent them over. I had a few spiders wanting to come inside with this cooler weather. Stephen was able to come over and he checked the house outside (he had sprayed a few weeks ago) and…
Couldnt have been happier with the quality of service by Pointe Pest Control.
Johnny did a great job today at my quarterly pest control visit. He was very thorough in cleaning up the cobwebs and replacing rodent traps. Pointe has done a great job for us since we started using them last year. I would recommend their service to anyone in need of rodent control and regular pest maintenance. Thanks Johnny and Pointe.
Technician Jacob came out and showed us our problem areas we were having , he did a great job of handling our pest problem and ensuring measures were taken to see that it dosent happen again. Thanks !
Very impressed and satisfied! The team reached out to me almost immediately after I put in my web request for service. Jacob was right on time, very friendly, professional, and knowledgeable. I really appreciate the time he took to explain his thought process as he was inspecting my home.
I appreciated the thorough inspection and good customer service. Patient and answered my questions.
Steven did a good job and listened to what was needed and answered all my questions
Tony C. was very professional, on time & efficient
After a heavy rain one of my tenants saw a cockroach, after the inspection it was confirmed it was highly unlikely that roaches would be living in the building but I wanted to go forward with preventative maintenance. I liked their communication, they were effective, pleasant, and swift.
Jacob is knowledgeable and answered all my questions. Very professional and efficient!
Good job on bug prevention, spray all around the outside and inside of house, set some traps for fruit flies. Professional, polite, efficient.
Jacob was very friendly and helpful. I live in a neighborhood with old trees and lots of ant and spider activity.
Very respectful and they do a very thorough job. Highly recommend
Steven & each of the persons who do the Pointe Pest Control are very knowledgeable, courteous, conscientious & professional. The best thing is that the service is working. I definitely see a huge difference. I had so many issues with Wasps, ants & spiders and am so pleased with the results & with those who do the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1078 | $56–$179 |
| Ant extermination | 1027 | $85–$282 |
| General pest inspection | 929 | $56–$139 |
| Rodent extermination | 808 | $81–$323 |
| Hornet & wasp extermination | 644 | $111–$371 |
| Mosquito extermination | 339 | $70–$113 |
| Bug & insect extermination | 330 | $56–$153 |
| Bee extermination | 308 | $153–$323 |
