Experts Reviews · Company report
Pointe Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pointe Pest Control

Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 5,001 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control is better than 97% of pest control services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Pointe Pest Control for 8 kinds of job.

Pointe Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.191
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 191 Google reviews tagged “Home inspection” · showing 20

Constantine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Well done, fast, courteous and efficient

Paid $120–140OverpricedHome inspection
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Samuel came right on time and inspected all trap locations inside and out. Positive activity showing good results and an absence and/or reduction of furring and slab ant intruders.

Reasonable priceHome inspectionRodent exterminationBug & insect extermination
AfriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sage always does a thorough job and explains everything.

Paid $120–140Reasonable priceHome inspection
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough

Paid $20–40Reasonable priceHome inspection
HaydenLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything has been super easy. Ryan was helpful with scheduling. Malik arrived on time, was friendly and professional. Walked me through their process and followed up at the end. Very pleased.

Paid $40–60Reasonable priceHome inspection
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician was excellent. He addressed all my concerns and addressed any problems he saw.

Reasonable priceHome inspection
P6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Yuvan did a great job on our initial service. Very professional. A pleasure to have as our tech!

Paid $40–60Reasonable priceHome inspectionBee exterminationBug & insect extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Clifford our serviceman was very professional, polite and courteous…and answered all of our questions. I would highly recommend Pointe pest control.

Paid $120–140Great priceHome inspection
Rev3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Milton was the best tech today

Paid $140–160Great priceHome inspection
RachelLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Victor met me in the driveway and we discussed if I had special needs and what to focus on etc. It was nice meeting him 😊

Paid $120–140Not sureHome inspection
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Juan was awesome. He explained everything he did and answered all our questions. He was very thorough.

Paid $140–160Reasonable priceHome inspection
Kathleen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jonathan was on time, friendly and professional. He listened to my concerns and told me what he was going to do. Upon completion Jonathan told me if I needed further pest control not to hesitate to call.

Paid $120–140Reasonable priceHome inspection
Arm2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent technician, courteous and attentive

Reasonable priceHome inspection
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ed always answers my questions and updates me on my services that is part of my plan!

Paid $120–140Reasonable priceHome inspectionRodent extermination
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Irving did a great job, inspected and sprayed, and explained what he was going to do and screened two small openings he found in brick, AND he offered to help me bring in my garbage cans, but I said no, I need the exercise! HE GETS 5 STARS!

Paid $120–140Reasonable priceHome inspectionAnt extermination
JakeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great company. Very professional. I highly recommend them .

Reasonable priceSpider extermination+ Punctuality
Estefani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

No one wants rodents in their home. If you’re dealing with this issue, I highly recommend Pointe Pest Control. Their service technician, Milton, was professional, knowledgeable, and took the time to explain everything clearly. It’s refreshing to work with someone who truly takes pride in their work. Great service overall.

Home inspectionRodent exterminationSpider extermination
PattyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

On time, very thorough and efficient. Found some ants, and treated the problem quickly!

Reasonable priceHome inspectionGeneral pest inspection
Nanak2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! Nice and quick.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationBug & insect extermination

Show more home inspection reviews (171 more) →

Price

$126+16% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 67%Overpriced 3%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination1078$76–$166
Ant extermination1027$76–$214
General pest inspection929$58–$128
Rodent extermination808$83–$323
Hornet & wasp extermination644$91–$282
Mosquito extermination339$66–$106
Bug & insect extermination330$58–$133
Bee extermination308$191–$385

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