How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPointe Pest Control
Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 5,001 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for home inspection
Clear ✕All 191 Google reviews tagged “Home inspection” · showing 60
Well done, fast, courteous and efficient
Samuel came right on time and inspected all trap locations inside and out. Positive activity showing good results and an absence and/or reduction of furring and slab ant intruders.
I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!
Sage always does a thorough job and explains everything.
Very thorough
Everything has been super easy. Ryan was helpful with scheduling. Malik arrived on time, was friendly and professional. Walked me through their process and followed up at the end. Very pleased.
The technician was excellent. He addressed all my concerns and addressed any problems he saw.
Yuvan did a great job on our initial service. Very professional. A pleasure to have as our tech!
Clifford our serviceman was very professional, polite and courteous…and answered all of our questions. I would highly recommend Pointe pest control.
Milton was the best tech today
Victor met me in the driveway and we discussed if I had special needs and what to focus on etc. It was nice meeting him 😊
Juan was awesome. He explained everything he did and answered all our questions. He was very thorough.
Jonathan was on time, friendly and professional. He listened to my concerns and told me what he was going to do. Upon completion Jonathan told me if I needed further pest control not to hesitate to call.
Excellent technician, courteous and attentive
Ed always answers my questions and updates me on my services that is part of my plan!
Irving did a great job, inspected and sprayed, and explained what he was going to do and screened two small openings he found in brick, AND he offered to help me bring in my garbage cans, but I said no, I need the exercise! HE GETS 5 STARS!
Great company. Very professional. I highly recommend them .
No one wants rodents in their home. If you’re dealing with this issue, I highly recommend Pointe Pest Control. Their service technician, Milton, was professional, knowledgeable, and took the time to explain everything clearly. It’s refreshing to work with someone who truly takes pride in their work. Great service overall.
On time, very thorough and efficient. Found some ants, and treated the problem quickly!
Great service! Nice and quick.
The technician did not come downstairs. I asked him if he was gonna re-spray the house said that it didn't need it cause it's already been sprayed did not attempt to come downstairs to talk to the owner of the building and disappointed with the service.
Bennett did an excellent job. So glad he back handling our account. He takes his time and listens to us about our issues. Very professional, thorough and friendly. We've used your services now for 5 years and are very pleased.
Jonathan is kind and professional. He arrived when he said he would and looked at areas of concern and offered guidance. We are learning how to keep things organized and clean. We appreciate this support.
super helpful and knowledgeable
Very profesional staff.
Julian was very kind and very helpful. He was also helpful in following up on entry point and resealed.
Sam was very nice and let me know what needed to be done. I really appreciate your Service.
I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…
Very courteous and professional. Thoroughly inspected potential infested areas. Explained and showed that no bugs could be found. Very happy that there was no charge.
Great service, Matthew is amazing and really helpfull. He always does good job and listens our request.
Carlos was excellent - he did everything required and more.
Tech Antonio is very helpful and dies everytime detail inspection I appreciate for his help . I would recommend for residential. Thank you
Jesse was great he first asked if there were any special applications I wanted done. And then he proceed to service the outside of my home. Great job as usual
Dan was great. He checked the whole house and gave me some tips.
Milton does a great job.
I felt that Cliff did a great job checking our house for a mouse! He checked for any openings that a mouse could get in around the house. He put down traps inside the house to catch the mouse. He explained how mice operate which was helpful if we ever have any more problems with mice. I felt he was very knowledgeable about extermination of mice!
Wonderful experience with Pointe Pest Control. I highly recommend their service and knowledge of unwelcome critters in the house.
I am happy with the service I received.
It’s very easy to get an appointment for services- they respond quickly and gets to you as soon as possible to get the job done! I highly recommend!
Very friendly!! Good job! John Mcgillen
Nick is the best. Show a loving and caring attitude toward my home and service. Please promote.
Great pest service! Very responsive and come out when you have singular issues.
I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…
Eddie went above and beyond for me today! He spent extra time making sure that a very hard to reach suspected access point was blocked. He also helped me to reconnect a dryer hose that had accidentally came apart that we noticed during his scheduled maintenance visit. Pointe has an exceptional employee in Eddie. If…
Thoroughly sprayed for earwigs and got rid of a muddobber nest high on the house. Thanks, Moises.
Mike was very knowledgeable and answered all my questions. I own a 2 flat bldg including basement and he went thru my bldg with a fine tooth comb. I’m very pleased
Solved issue
Kevin was great answered all my questions and when placing the traps he was very strategic so that my dog and daughter would not get into them. Highly recommended.
Nick was nice and took care of the problem in my backyard with bees and yellow jackets
The service we received was excellent. Nick talked us through what he was going to be doing and listened to where we expressed where our problem areas were on our house. He also was able to knocked down a HUGE hornets nest in our tree.
Scotty was great
Mike was fantastic. He was on time, very professional. He explained everything that he was going to do and pointed out some areas that needed a little more attention as well as some suggestions to further seal my house. He gives me confidence that they are gonna keep pests from infiltrating my house. I highly recommend
Our technician, Mike, was so professional, thorough and took his time to explain what he was doing. He also spent a lot of time looking around the exterior of the house to make sure there weren’t any entrance points that we weren’t aware of. I highly recommend Point Pest Control.
Polite, respectful, and efficient
Nick at Pointe Pest Control was our tech/rep today, on a follow up visit. He is very courteous, and knowledgeable, and advised exactly what he was doing.
Milton, was very knowledgeable about the service provided and very professional.
Malik gets a A+
My Service Technician was Milton Lenon and he was spectacular! I’ve worked with many Pest Control companies over the years and never have I had such phenomenal service. Mr. Lenon walked through my home with me and he was very conscientious about explaining what he was doing. He then went outside and treated the…
Shout out to Nick! Great guy. Professional, punctual, friendly, great service.
Highly recommend. Nick was awesome! Professional, fast, friendly service! 10/10
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1078 | $76–$166 |
| Ant extermination | 1027 | $76–$214 |
| General pest inspection | 929 | $58–$128 |
| Rodent extermination | 808 | $83–$323 |
| Hornet & wasp extermination | 644 | $91–$282 |
| Mosquito extermination | 339 | $66–$106 |
| Bug & insect extermination | 330 | $58–$133 |
| Bee extermination | 308 | $191–$385 |
