How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPointe Pest Control
Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 5,001 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control for 8 kinds of job.
Pointe Pest Control for home inspection
Clear ✕All 191 Google reviews tagged “Home inspection” · showing 160
Well done, fast, courteous and efficient
Samuel came right on time and inspected all trap locations inside and out. Positive activity showing good results and an absence and/or reduction of furring and slab ant intruders.
I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!
Sage always does a thorough job and explains everything.
Very thorough
Everything has been super easy. Ryan was helpful with scheduling. Malik arrived on time, was friendly and professional. Walked me through their process and followed up at the end. Very pleased.
The technician was excellent. He addressed all my concerns and addressed any problems he saw.
Yuvan did a great job on our initial service. Very professional. A pleasure to have as our tech!
Clifford our serviceman was very professional, polite and courteous…and answered all of our questions. I would highly recommend Pointe pest control.
Milton was the best tech today
Victor met me in the driveway and we discussed if I had special needs and what to focus on etc. It was nice meeting him 😊
Juan was awesome. He explained everything he did and answered all our questions. He was very thorough.
Jonathan was on time, friendly and professional. He listened to my concerns and told me what he was going to do. Upon completion Jonathan told me if I needed further pest control not to hesitate to call.
Excellent technician, courteous and attentive
Ed always answers my questions and updates me on my services that is part of my plan!
Irving did a great job, inspected and sprayed, and explained what he was going to do and screened two small openings he found in brick, AND he offered to help me bring in my garbage cans, but I said no, I need the exercise! HE GETS 5 STARS!
Great company. Very professional. I highly recommend them .
No one wants rodents in their home. If you’re dealing with this issue, I highly recommend Pointe Pest Control. Their service technician, Milton, was professional, knowledgeable, and took the time to explain everything clearly. It’s refreshing to work with someone who truly takes pride in their work. Great service overall.
On time, very thorough and efficient. Found some ants, and treated the problem quickly!
Great service! Nice and quick.
The technician did not come downstairs. I asked him if he was gonna re-spray the house said that it didn't need it cause it's already been sprayed did not attempt to come downstairs to talk to the owner of the building and disappointed with the service.
Bennett did an excellent job. So glad he back handling our account. He takes his time and listens to us about our issues. Very professional, thorough and friendly. We've used your services now for 5 years and are very pleased.
Jonathan is kind and professional. He arrived when he said he would and looked at areas of concern and offered guidance. We are learning how to keep things organized and clean. We appreciate this support.
super helpful and knowledgeable
Very profesional staff.
Julian was very kind and very helpful. He was also helpful in following up on entry point and resealed.
Sam was very nice and let me know what needed to be done. I really appreciate your Service.
I am happy with Pointe Pest Control. We previously had an ant issue in the spring of each year. This has not been a problem since we started using Pointe. They come out 4 times a year and apply various products outside. They will come indoors if necessary. They offer a monthly payment program to help with cost. It…
Very courteous and professional. Thoroughly inspected potential infested areas. Explained and showed that no bugs could be found. Very happy that there was no charge.
Great service, Matthew is amazing and really helpfull. He always does good job and listens our request.
Carlos was excellent - he did everything required and more.
Tech Antonio is very helpful and dies everytime detail inspection I appreciate for his help . I would recommend for residential. Thank you
Jesse was great he first asked if there were any special applications I wanted done. And then he proceed to service the outside of my home. Great job as usual
Dan was great. He checked the whole house and gave me some tips.
Milton does a great job.
I felt that Cliff did a great job checking our house for a mouse! He checked for any openings that a mouse could get in around the house. He put down traps inside the house to catch the mouse. He explained how mice operate which was helpful if we ever have any more problems with mice. I felt he was very knowledgeable about extermination of mice!
Wonderful experience with Pointe Pest Control. I highly recommend their service and knowledge of unwelcome critters in the house.
I am happy with the service I received.
It’s very easy to get an appointment for services- they respond quickly and gets to you as soon as possible to get the job done! I highly recommend!
Very friendly!! Good job! John Mcgillen
Nick is the best. Show a loving and caring attitude toward my home and service. Please promote.
Great pest service! Very responsive and come out when you have singular issues.
I truly trust this company. My problem has been resolved for the past three years since Point has been coming. They are honest and do your job professionally. Today my Technician Michael Ellis was on time. Michael is knowledgeable, professional did an excellent job!! Michael always will ask how things are going and…
Eddie went above and beyond for me today! He spent extra time making sure that a very hard to reach suspected access point was blocked. He also helped me to reconnect a dryer hose that had accidentally came apart that we noticed during his scheduled maintenance visit. Pointe has an exceptional employee in Eddie. If…
Thoroughly sprayed for earwigs and got rid of a muddobber nest high on the house. Thanks, Moises.
Mike was very knowledgeable and answered all my questions. I own a 2 flat bldg including basement and he went thru my bldg with a fine tooth comb. I’m very pleased
Solved issue
Kevin was great answered all my questions and when placing the traps he was very strategic so that my dog and daughter would not get into them. Highly recommended.
Nick was nice and took care of the problem in my backyard with bees and yellow jackets
The service we received was excellent. Nick talked us through what he was going to be doing and listened to where we expressed where our problem areas were on our house. He also was able to knocked down a HUGE hornets nest in our tree.
Scotty was great
Mike was fantastic. He was on time, very professional. He explained everything that he was going to do and pointed out some areas that needed a little more attention as well as some suggestions to further seal my house. He gives me confidence that they are gonna keep pests from infiltrating my house. I highly recommend
Our technician, Mike, was so professional, thorough and took his time to explain what he was doing. He also spent a lot of time looking around the exterior of the house to make sure there weren’t any entrance points that we weren’t aware of. I highly recommend Point Pest Control.
Polite, respectful, and efficient
Nick at Pointe Pest Control was our tech/rep today, on a follow up visit. He is very courteous, and knowledgeable, and advised exactly what he was doing.
Milton, was very knowledgeable about the service provided and very professional.
Malik gets a A+
My Service Technician was Milton Lenon and he was spectacular! I’ve worked with many Pest Control companies over the years and never have I had such phenomenal service. Mr. Lenon walked through my home with me and he was very conscientious about explaining what he was doing. He then went outside and treated the…
Shout out to Nick! Great guy. Professional, punctual, friendly, great service.
Highly recommend. Nick was awesome! Professional, fast, friendly service! 10/10
Genssie was a total pro, he helped us find where mice were getting in very quickly, cleaned out the ones that were caught in traps, and gave us tips on other things we could be doing to help with flies and ants too. He was very knowledgeable and easy to talk to about our problem.
Alex was amazing!!!
Great services!
Jacob was professional and knowledgeable. He arrived on time and serviced the inside and outside of our home.
Love Pointe Pest Control. They are professional and courteous. Their service is fantastic. Mike F. Is a rockstar.
Alex did a very thourgh inspection and pointed out what needed to be addressed to resolve our issue with Mice. Very knowledgeable and professional!
Ryan was absolutely fantastic. He was Incredibly knowledgeable and l suggested affordable options to manage pests around the property. 10/10!
Michael did a great professional and very knowledgeable I really appreciate all the help
Very professional and responsive when we need an extra visit
They are professional and timely for appointments. Did full pest inspection inside and outside.
Xavier was polite and sufficient. Explained what was going on and what needed to be done.
Very knowledgeable and helpful in finding points of entry. Provided useful information about prevention.
Always great service
Always polite and quick response to my needs.
Awesome pest service and awesome customer service!
Fernando did an awesome job and answered all questions and concerns that I had thoroughly. Very pleased with the service and will continue to use them going forward. Would highly recommend.
Great service - would highly recommend!
Found and destroyed a box elder nest in backyard
Josh came out to the home to do an inspection inside and outside the house. Recently we had a single rodent called a “Vole” find its way into the home. A Vole looks like a small mouse. Although this is likely a one time occurrence, we wanted to make sure we got ahead of any big potential problem. Josh was very…
Company had Rigo come out and check our home for possible entry points bc we have found mice droppings since cold weather settled in. He was very professional and gave me great advice and thorough explanations of what he was doing and why it helped with mice.
Ryan was great— thorough, knowledgeable and so helpful! Thank you Ryan!
Michael (the technician) was polite, professional, and walked me through all the steps and his process. He let me know of areas to look for and what was in good shape. I really appreciated his attention to detail and him walking me through what he was doing and seeing. I highly recommend Pointe and will go my friends/family.
Jonathan was great. He did a very thorough job and explained everything he was doing to handle the problem. Most of all he was extremely patient with my questions and had a calming demeanor, which was so helpful in the situation. I would highly recommend Jonathan and Pointe pest control
Fast and on time. Knowledgeable and friendly staff!
Taz was extremely helpful and knowledgeable! Definitely recommend him and his services.
Been using Pointe for a few years now. The staff are professional and thorough. Thanks to Jacob today for great service. Pointe addresses any pest concerns we have with good follow-up. The technicians are professional and do their job well.
They were very professional and thorough during their visit. They found and addressed issues that were leading to bug issues. Always friendly!
Tony was great! Answered all my crazy questions, very knowledgeable. Found entry point right away! Put my mind at ease! Thank you!
After a heavy rain one of my tenants saw a cockroach, after the inspection it was confirmed it was highly unlikely that roaches would be living in the building but I wanted to go forward with preventative maintenance. I liked their communication, they were effective, pleasant, and swift.
Ryan was great for the service he addressed our concerns and needs and got the job done the right way first time around. Thanks for the great customer service.
Jacob was very friendly and helpful. I live in a neighborhood with old trees and lots of ant and spider activity.
Our technician Steve was great! Very informative and kind. Took care of all our needs and listened to each of my concerns and my 3 year old daughters as well. 10/10. Thanks Steve!
Jacob the technician did an amazing job he was professional,kind and very helpful exterminating in our home. Donald the Manger took care of the outside and also did an amazing job. I highly recommend this company for service they were very helpful and professional. They were also considerate and environmentally friendly.
Point Pest Control has made preventative Pest Control such a wonderful experience for me and my family. Clifford came out to my house today and did such a thorough job just like each and every one of the technicians we've had the joy of receiving in our home.
I am a first time homeowner and recently joined the Pointe Pest Control family. I just had the initial service done and I'm super happy with how it was handled. I had a cricket and spider problem indoors and Nick was knowledgeable and professional. He made sure I was aware of how long the service will take,…
Always professional, timely and polite technicians. Definitely has helped lower our bugs and pests in building since we began using them.
My technician was Austin Dickson, he was very polite, profesional and very knowledgeable. Happy to be using pointe!
Very knowledgeable and professional. Helped with all of the issues we were having in our new home!
Tony Collins was the associate who serviced my home. He was professional and knowledgeable. He did over and beyond what was expected to ease my mind. All is done and I feel much better. I hope to have him return for follow-ups.
Always professional and efficient. If needed back no questions asked. Definitely recommend
Austin was very professional, friendly, and helpful. During our quarterly service, he was more than happy to inspect and spray any room we had seen bugs, as well as explain what outdoor services he would provide. He and all of the other technicians we’ve had from Pointe have given great service, and I’m very happy to recommend them to anyone.
Stand by their product and excellent service.
Pointe is by far the best pest control experience I’ve had in the 26 years we’ve lived in our home. Our technician “Taz” was professional, knowledgeable, and clearly explained everything— and I feel it’s important to mention he is very personable and conscientious. Thanks Taz and Pointe for a job well done!
Men were very professional and willing to answer any questions
Pointe was able to send a field technician out the same day of my initial call. Prior to coming out the Customer service representative provided a comprehensive breakdown of the services they offer, explained the terms of the 1st year contract agreement and offered an initial service discount. It's a little more…
The tech did a great job.
Technician called me beforehand to make sure we were available at our scheduled time. Technician showed up on time. He was very professional and explained the whole process step-by-step. He explained what we could expect in the next coming days and weeks. Very satisfied with our initial visit and I am sure any…
Very friendly and knew where to look for the wasps/hornets. Very professional.
We had a dead mouse odor in the basement and ants in the kitchen. We also had a large hornets nest in a tree in our backyard. The technician did an excellent job of of reviewing our issues then spraying and placing traps where necessary. He also examined and sprayed outside. He then removed the hornets nest. He…
Adrian came for our first home and outdoor service aside from the first time evaluation. He was the best! So friendly and kind, so informative and extremely helpful! Best customer service ever! He took his time to explain answers to my questions and really cared what I had to say and took the time to check out any…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1078 | $76–$166 |
| Ant extermination | 1027 | $76–$214 |
| General pest inspection | 929 | $58–$128 |
| Rodent extermination | 808 | $83–$323 |
| Hornet & wasp extermination | 644 | $91–$282 |
| Mosquito extermination | 339 | $66–$106 |
| Bug & insect extermination | 330 | $58–$133 |
| Bee extermination | 308 | $191–$385 |
