Experts Reviews · Company report
23SCORE

Pointe Pest Control - Schaumburg

Des Plaines, IL · Grade D · #38 of 40 cockroach control · 4.9★ from 719 Google reviews

Report card

Percentile vs other cockroach control (100 = best). Strongest: accountability and reliability; weakest: momentum.

SatisfactionF
19
ReliabilityC
44
Craft & serviceF
10
ValueF
9
MomentumF
9
Track recordD
24
AccountabilityA
89

Reviews for your job

Customers hired Pointe Pest Control - Schaumburg for 8 kinds of job.

Recent priced reviews

★★★★★ Rochelle · a month ago

Juan was very respectful, Explained what he would be doing. They give you a window of time for arrival. I appreciated Juan Calling to update me on the time of his arrival.

Paid $200+Not sureHornet & wasp extermination
★★★★★ Mary · a month ago

The technician was getting ready to spray around the exterior of the house when I arrived. I asked him to check the interior bait traps in the basement and first floor which he did.

Paid $80–100Reasonable priceRodent exterminationService not listed
★★★★★ David · a month ago

I’ve always had great results with this business. They’re prompt in responding to you, and the staff are incredibly knowledgeable and thorough. Elijah specifically was incredible to work with.

Paid $1–20Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Ahmed · a month ago

Alan was great! Called ahead, was on time, inspected and sprayed each nook and cranny to make sure nothing was missed. He was very thorough in explaining the work done. We called Pointe for wasps and hornets but they also put a bait in the garage for mice as i had expressed that concern too.

Paid $200+Reasonable priceHornet & wasp extermination
★★★★★ Nicole · a month ago

I’m was able to talk to someone pretty quickly. My questions were answered that I had at that time. I ended up scheduling service and within a few days I had my appointment after a holiday. I did have to call back because I did have extra questions and those were also answered. The tech showed up not long after he…

Paid $200+Reasonable priceBug & insect extermination
★★★★★ Andrea · a month ago

Joshua came and gave us a quote for the problem we were having with ants. He was able to do the service that day!

Paid $200+Reasonable priceHome inspectionAnt extermination

Price

$135+19% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 20%Reasonable 68%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection60$56–$141
Rodent extermination48$68–$282
Home inspection46$86–$173
Bug & insect extermination45$58–$153
Ant extermination39$80–$246
Spider extermination35$55–$179
Hornet & wasp extermination30$106–$323
Mosquito extermination14$70–$113

Compare with

Pointe Pest Control - Schaumburg at a glance

Google reviewers rate Pointe Pest Control 4.9 out of 5 based on 719 reviews, noting the company responds to all feedback. Customers frequently describe technicians as punctual, thorough, and communicative during exterior spraying, interior inspections, and rodent baiting services. Recurring themes include efficient scheduling, clear explanations of work performed, and prompt responses to service requests. However, some low-star reviews criticize billing practices, specifically charging for unperformed services or sending unauthorized technicians, alongside complaints about incomplete pest removal results.

  • Google rating: 4.9 out of 5 from 719 reviews (95% five-star).
  • Reviews on this page: 719 Google reviews (448 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Cockroach Control serving Des Plaines, Illinois.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
719 reviews on Google
5★684
4★19
3★5
2★4
1★7

Reviews from Google, shown as published (original wording, unedited).

Terry RundeLocal Guide · 71 reviews
★★★★★

Bennett and his partner were courteous and efficient applying the outdoor insecticide. He remembered details from the initial application and made sure we didn’t have any additional problems.

  • Price assessment: Reasonable price
  • Services: General pest inspection, Ant extermination
  • Pest type: Ants, Spiders
Response from the owner · 2 days ago

Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Terry!

Review from Google · view on Google
Jeanne Rupsch3 reviews
★★★★★

Friendly team members. A great company to work with.

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Spiders
Response from the owner · 4 days ago

Jeanne, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!

Review from Google · view on Google
Elizabeth Hanselman3 reviews
★★★★★

Alex was very polite, thorough and efficient. Appreciate his pleasant personality and attention to detail

  • Services: Spider extermination
Response from the owner · a week ago

Hello Elizabeth! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!

Review from Google · view on Google
Linda ClassLocal Guide · 17 reviews
★★★★★

I really like point pest control. when I call there their system is amazing. They know my name. They have my information and they connect me within seconds to who I need to speak to. Their staff is Conscientious and friendly and even on Tuesdays they will help me Take in my garbage cans. They’re just wonderful. I would Highly recommended point pest control.

  • Price assessment: Great price
  • Services: Home inspection
Response from the owner · Edited 2 weeks ago

Hello Linda! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!

Review from Google · view on Google
Jayme Levin Richards1 review
★★★★★

As always, Leonardo was efficient and knowledgeable and friendly. He even went as far as to be sure my dog (who loves him) doesn’t follow him for fear he’d get sprayed. We have always been a big fan of this service and company.

Response from the owner · 2 weeks ago

Hello Jayme! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!

Review from Google · view on Google
Lisa3 reviews
★★★★★

Excellent service and Joe was very polite and professional

  • Services: General pest inspection, Ant extermination
Response from the owner · 2 weeks ago

Hello Lisa! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!

Review from Google · view on Google
Tracey Albanese6 reviews
★★★★★

Tim was thorough and knowledgeable

  • Price assessment: Reasonable price
  • Services: General pest inspection
Response from the owner · 3 weeks ago

Thank you for your positive review, Tracey! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!

Review from Google · view on Google
Bryce Walborn2 reviews
★★★★★

Not great. I’m not really sure what they did

  • Price assessment: Overpriced
  • Price: $120–140
  • Services: Home inspection
  • Pest type: Other
Response from the owner · 3 weeks ago

Bryce, thank you for your review. We are concerned to hear that you weren't told exactly what was done during your recent service, and we apologize for this negative experience. If you want to discuss the specifics of this service or request a follow-up, please don't hesitate to call us. Again, we are truly sorry for this poor experience, and we hope you have a great day.

Review from Google · view on Google
Rick RubensteinLocal Guide · 32 reviews
★★★★★

Justin was excellent. He made a number of suggestions.

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Home inspection
  • Pest type: Rodents
Response from the owner · 4 weeks ago

Hello Richard! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!

Review from Google · view on Google
Cindy West8 reviews
★★★★★

Love Pointe Pest!!!

  • Price assessment: Reasonable price
  • Price: $120–140
  • Services: General pest inspection
  • Pest type: Ants, Rodents, Spiders
Response from the owner · a month ago

Thank you for your five-star review, Cindy! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!

Review from Google · view on Google

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Business details