Is Pointe Pest Control - Schaumburg any good?
Our verdict: mixed — #38 of 40 cockroach control, better than 5%. Customers single out its accountability and reliability; momentum is where it trails.
Accountability — better than 89% of peers
Craft & service — 10th percentile
Value — 9th percentile
Momentum — 9th percentile
Price $$$: 19% above typical
Pointe Pest Control - Schaumburg for bug & insect extermination
Clear ✕45 customers reviewed a bug & insect extermination job here and rated it 4.98★. Most paid $200+ (category typical: $58–$153). For this job it ranks #32 of 38 cockroach control we track.
Joseph did a great job with our quarterly service. He always asks if there are any areas that need special attention for spraying, and we are very pleased with his service. Always friendly and professional. Thank you!
I’m was able to talk to someone pretty quickly. My questions were answered that I had at that time. I ended up scheduling service and within a few days I had my appointment after a holiday. I did have to call back because I did have extra questions and those were also answered. The tech showed up not long after he…
I had Leonardo come out and he was very professional and thorough. Explained everything he was going to do and everything he did do. Good clear communication.
Very good service , had a lot of bugs coming into the house but after second treatment the number went from 12 to zero bugs coming into the house! Def recommend! Customer service is amazing!
Antonio was very thorough in completing the interior/exterior inspection. He answered all my questions. He provided an initial treatment of the premises and he indicated he would return in 2 weeks to re- inspect and see how things are going. Very happy with my first appointment!
Called and Eddy came out next evening. Inspected inside house and outside. Identified my bugs. Sprayed thoroughly. Explained in detail what to expect and how long it will take.
Victor was our Tech and arrived on time. He had no hesitation inspecting all of our locations throughout the house for bugs/pests. We are very happy with the service we receive from Pointe.
I have always had a great experience with Pointe Pest Control. The technicians are reliable and thorough, always check in and listen to any concerns I might have. Clifford especially is the best!
Same person comes each time, local business and a person answers the phone when I call.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - Schaumburg
Is Pointe Pest Control - Schaumburg good?
Yes by most measures: 4.9★ from 719 Google reviews and an Experts Score of 23/100 (grade D), #38 of 40 cockroach control we track. 1.1% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Pointe Pest Control - Schaumburg charge?
Customers reported a typical bill of $135 (middle half $101–$214), 19% above the cockroach control median of $113.
What do customers hire Pointe Pest Control - Schaumburg for?
Mostly general pest inspection (60), rodent extermination (48), home inspection (46), bug & insect extermination (45).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).