Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Pointe Pest Control - Spokane logo
Pointe Pest Control - Spokane
Spokane Valley, WA · 4.9★ (4,594)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52
RankPosition by Experts Score among all companies we track in this category.#49
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$124
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.2%

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Pointe Pest Control - Spokane for spider extermination

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Jobs reviewedHow many Google reviews are tagged with this job.784
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 784 Google reviews tagged “Spider extermination” · showing 20

Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Ivan was very friendly and respectful.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Always polite...asks for current concerns...quick & efficient.

Paid $140–160OverpricedSpider extermination
Jeff14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thanks again for a great job and professional service!

Paid $140–160Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Deb10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very very impressed with the job that was done. He was very thorough and made sure the job was complete. I highly recommend this company!

Paid $100–120Reasonable priceRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

They quietly started hiking the price. Then they make it impossible to cancel. I would have quietly canceled but here we are. Addendum: notice their tone deaf reply

Paid $140–160OverpricedSpider extermination
In1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking care of everything…

Paid $160–180Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Toni11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

TJ was awesome! Very efficient and spread granules even to get rid of my grasshoppers! (They are rampant in the back corner of my yard! Thank you! Then sprayed everywhere I asked inside! Hopefully this takes care of spider problem! Aaack!

Paid $100–120Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, thanks for your attention to detail.

Paid $120–140Reasonable priceTermite inspectionSpider exterminationFlea & mite extermination
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Clay Dailey was our tech yesterday. Extremely courteous and outstandingly professional. He came and explained step by step the chemicals he was using as we have 4 dogs that was very important to us. He took his time to ensure he didn't miss anywhere on our property and then he wrote a very detailed report outlining…

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Brian did a fantastic job at our house today! Even sprayed the inside of our garage and our kid’s play set - thanks so much!!

Not sureHornet & wasp exterminationSpider exterminationFlea & mite extermination
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and thorough.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jeanette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John Fluke checks with us when he arrives to see if we have any trouble areas, before he starts spraying. All of their staff are very easy to work with. (This is done at my work)

Paid $140–160Reasonable priceSpider exterminationAnt extermination
JaimeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

New to our service address, very professional shook my hand smile and a warm genuine disposition. Great work!!

Paid $120–140Great priceSpider exterminationAnt extermination
G3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Carl did a great job!

Paid $120–140Reasonable priceSpider extermination
JoannLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Leslie, was kind, thorough and respectful of property.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service!

Not sureSpider extermination
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Pointe Pest serviceman was professional, quick, and thorough.

Paid $100–120Reasonable priceRodent exterminationSpider extermination
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Daniel was great. He answered all my questions and was very thorough.

Home inspectionSpider exterminationGeneral pest inspection
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always provide great service and have been a customer for many years

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
AlishaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We have been using Pointe for 3 years now and have never been disappointed in their level of service and care for our home.

Reasonable priceGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (764 more) →

Why it scores 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%44+15.4Reliability 15%35+5.3Craft & service 20%69+13.8Value 10%56+5.6Momentum 8%3+0.2Track record 7%97+6.8Accountability 5%99+5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction44
Reliability35
Craft & service69
Value56
Momentum3
Track record97
Accountability99

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