Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%63+22Reliability 15%54+8.1Craft & service 20%75+15Value 10%63+6.3Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Pointe Pest Control - West Chicago is better than 63% of ant exterminators.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Pointe Pest Control - West Chicago is better than 54% of ant exterminators.C
54
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Pointe Pest Control - West Chicago is better than 75% of ant exterminators.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointe Pest Control - West Chicago is better than 63% of ant exterminators.B
63
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointe Pest Control - West Chicago is better than 9% of ant exterminators.F
9
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointe Pest Control - West Chicago is better than 99% of ant exterminators.A
99
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointe Pest Control - West Chicago is better than 6% of ant exterminators.F
6
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for weed control
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$59
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$128+34% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 18%Reasonable 74%Overpriced 3%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $65–$146 |
| Rodent extermination | 1251 | $76–$246 |
| Ant extermination | 1244 | $71–$186 |
| Hornet & wasp extermination | 831 | $61–$246 |
| Bug & insect extermination | 541 | $58–$116 |
| Home inspection | 418 | $63–$171 |
| Mosquito extermination | 369 | $73–$134 |
