Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for bee extermination
Clear ✕358 customers reviewed a bee extermination job here and rated it 4.94★. Most paid $120–140 (category typical: $161–$371). For this job it ranks #2 of 31 ant exterminators we track.
All 358 Google reviews tagged “Bee extermination” · showing 40
gerry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★Great service! Absolutely will recommend!!
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Eddie is the best! Without me asking, he offered to come in and check mouse traps that he placed in the basement on his last visit... all clear! He is very conscientious and wants to make sure I am pleased before he leaves. Another great job!!
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Payton was very courteous and thorough, he is a winner.
Ted6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Alex provided Excellent attention to details and was very polite. I've been very happy with Pointe for the longest time!
Jeanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
RathiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Alex provided a great service. He did a detailed job. Strongly recommend him!
Dale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Jonathan was professional and friendly. He was happy to help with any questions I had. Very pleased with his service.
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Responsive, thorough, and addressed my concerns
LuannLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Fran7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Timothy was professional, courteous and knowledgeable technician. He performed his duties professionally. I am very pleased with the service he provided.
April12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★Jonathan Jimenez did a wonderful job with our inspection and treatment for carpenter bees. He was friendly and professional and did a great job with our service! Price was steep, but comparable to other service providers.
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Harvey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
ChrisLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Tyler did a great job. Walked me through everything, super knowledgeable, willing to listen, and walked me through the details. Yellow jacket nest was my main issue, so going to monitor it now after treatment.
Judy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Saige was great. Professional, Polite and efficient. He inspected my home and provided feedback. He took extra measures for looking for entry points and was very detailed in his methods. Very pleased with his work. Highly recommended
Toni14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Sage is amazing! Very professional and detailed oriented. Pointe was very responsive to my call and scheduling was quick.
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Friendly, thorough, professional service!
JoseLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
RicardoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Joe is always very friendly, knowledgeable, on time and helpful.
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Our technician called before coming, arrived on time, was very informative and thorough.
JenniferLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★nice guy. honest and helpful!
maxinejrLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★He was very thorough and very professional‼
R.Local Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★David always does a great job.
susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Love my tech that comes every quarter. He's professional on time and explains everything to me. I am a fan.
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Excellent service..a very good person that took care of us thank you
Trisha13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Great job, helpful as always! Very thorough.
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Austin did a great job. He is very professional and thorough. I think he is just great! And so knowledgeable
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Always pleased with our service and our technician, Adrian
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Jonathan was amazing and very helpful. He was on time and courteous. I highly recommend Pointe Pest control to anyone looking for value and professionalism.
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Great service by technician Alexiss Aguirre. He did what he indicated. I have had other companies that I saw ring my door bell and then sit in their truck not performing service. Although I did not answer my door I am able to see what is being done while they are there. Joel completed exterior service today. I have…
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Mohand did a great job of servicing our location! He was extremely helpful in explaining everything he would be doing and was very timely in going about doing it. His customer service is excellent! I would certainly recommend Pointe Pest Control to everyone.
Vince9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Rep did a fine job, checking out the entire home and applying thr necessary product
Patricia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Wesley was prompt, efficient, friendly and explained exactly what he was going to do and afterwards, what he did.
Joyce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Austin is an efficient technician who is affable, polite and very knowledgeable. He is like seeing one of our nephews!
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
DavidLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Thank you for addressing each of our concerns!
JamesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Josh was great. Did a very detailed job.
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
KathleenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Excellent, on time service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
