Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for general wildlife removal
Clear ✕55 customers reviewed a general wildlife removal job here and rated it 4.91★. For this job it ranks #7 of 22 ant exterminators we track.
All 55 Google reviews tagged “General wildlife removal” · showing 40
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Mohand did a great job of servicing our location! He was extremely helpful in explaining everything he would be doing and was very timely in going about doing it. His customer service is excellent! I would certainly recommend Pointe Pest Control to everyone.
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
Jacob outstanding Tech. Pointe great service and price. They get the job done.
Nice service friendly technician
We heard a noise coming from the attic, so we called Pointe Pest Control to come check it out. David phoned a head of time to tell me when he would arrive, no one ever does that! He was polite, informative and thorough. He offered advise on additional services we might be interested in based on the whole house inspection, but wasn't pushy.
The technician was on-time, professional, courteous and thorough. One of the best!
Jennifer was very attentive to details, she was very thorough and competent. She was professional, very informative about what work she had done. Jennifer completed her work in timely fashion once again. Thank you Jennifer and have a Merry Christmas!
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
Great customer service!
Great service! Jose was professional, knowledgeable, pleasant to talk to and on time. Thanks so much for your service!
David was very courteous and did an thorough job.
This tech was super informative and helpful.
Very polite and made us feel safe knowing everything being taken care of.
Technician
The technician was very attentive to our concerns and addressed the pests.
Albert was thorough & professional!
Fernando was very professional
Always on time and great communication.
Carlos Jaime was very professional and knowledgeable.
My technician, Moises, is friendly and professional. The work he does is of high quality, and the people at Pointe Pest Control treat me like they value me as a customer!
Professional polite and thorough person.
We had a terrible mole problem and tried to eradicate them on our own. Out of frustration, we tried Pointe. We are happy we did! We saw a noticeable reduction in mole runs that damaged our yard after the first application. We also had a serious wasp problem.Treatment was included in our package . Wasps are no…
Fernando C. was great. He was on time, professional and flexible when he found out about additional potential issues at our home. I would request him again.
He was great...I used a competitor last year, and was very dis-satisfied with them. Pointe was here longer and inspected more, explained more and was generally very knowledgeable of my problem(s) and found and showed me and my wife what our biggest issues were. He was very professional and polite and courteous, and respectful of my property.
He did an amazing job and was very thorough.
As a general contractor of large construction company. It was a pleasure to see great employee interaction with customers. The young man performed the work on our home was wonderful. Please pass on to him that my wife and I were impressed with her professionalism.
Just Excellent. Very happy with what I got for the money I paid. He took his time to make sure every little hole was taken care of. Well worth it. Thanks
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
