Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for home inspection
Clear ✕438 customers reviewed a home inspection job here and rated it 4.92★. Most paid $100–120 (category typical: $63–$176). For this job it ranks #13 of 33 ant exterminators we track.
All 438 Google reviews tagged “Home inspection” · showing 60
Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Very efficient and great service. Dan was extremely friendly and very informative and thorough in the treatment of our carpenter ant problem as well as spraying for out-of-doors buggers.
Great service! Absolutely will recommend!!
Bennett did an excellent job inspecting all bait stations. Thank you for staying on top of everything to stay pest free.
Milton was here yesterday -- courteous, helpful and professional Again a 5 star rating. If a10 star rating was available-- then I'd give him a 10. Jan Davis
very professional. met him outside and he asked if I needed anything done inside I said no. He did a nice job ouside.
My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Everything went very well ! 🙂
Punctual, professional, courteous. Carlos always does a great job!
Our Technician was excellent, professional, friendly, came here in 30 min, and got the job done in 1h.
Kind and attentive and well explained, thanks
Initial visit. Joe was prompt, knowledgeable, & efficient. I now have a better understanding of pest control. Confident we will receive good service throughout the year.
Technician was very through and knowledgeable! I felt confident with his assessment.
Very thorough in his service today for us. He was friendly and polite. Did a great job.
Very professional service person.
Alexiss was courteous and very thorough. He is very knowledgeable.
Juan was very helpful and polite. Thanks!
Adrian was awesome, as always! Professional and very helpful!
Joshua did service very well! Kind and courteous!
Our technician, Leo, arrived on time, inspected the property, discovered more carpenter ants than we had, and went about his procedure to get rid of them and prevent them from entering the house. He was very pleasant, explained what he was doing and answered all our questions. We were very pleased with his work today.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Excellent as usual
Ryan is always on time, courteous, knowledgeable and polite.
Milton is the best. If possible we would like to have him do our home every visit. Thank you and have great day!
Yuvan was great! Helped a lot and pointed out problem areas to watch out for and how to handle fixing them. Very happy with his service!
Tim was my new technician and he was very thorough and professional!
Juan was very professional and provided a lot of education about various pests. I truly appreciated having him provide my service.
Milton was great from start to finish. He was very friendly and kind. He explained what he was going to do and showed me what to expect from the initial treatment. I really liked his professionalism and thoroughness. I hope he's the one who always gets assigned to my home.
Professional and friendly service.
You found the problem and everything is great thank you.
Alex did a thorough job on the property - thank you. Went above and beyond and quickly responded to my requests to address issues.
The technician was excellent!!! He was polite, patient, very thorough, and answered all our questions.
Melvin did a great job. Very professional and pleasant. Knows what he's doing and did a thorough job. Thank you!
Carlos was polite, professional, and knowledgeable. He checked in at the beginning of this visit in order to address any specific concerns I might have, and spent extra time examining the property for additional pests while treating for the ones I mentioned. I really appreciate his thoroughness.
He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
Genssie Pastor at Point Pest Control is such a great guy. He’s extremely professional and cares about his job. He was meticulous when spraying around the inside and outside of the house. Taking care of the wasp and hornet nets outside. I love working with Point Pest Control.
Milton was extremely professional and knowledgeable. I had a ton of questions and he answered them all. Milton also called before he was on the way to let us know what his arrival time would be. Lastly, he took care and worked precisely to protect my animals and child, while working to prevent further infestation.
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
The technician, Eddie, did a great job. He was very polite and cordial and took the time to answer all my questions.
Alex provided a great service. He did a detailed job. Strongly recommend him!
Great attitude, very respectful, explained everything very well. We are happy to be working with him!
Very happy with service, friendly knowledgeable technician. All areas of concern were treated. Irving answered all my questions.
Ben was our technician and his communication regarding his eta was great. Clear explanation of inspection and services. Will continue using Pointe simply because of today’s experience.
Great experience with Leonardo - very professional and knowledgeable. Highly recommend!
Thank you for listening to my concerns and recommending the appropriate services.
I'm so happy with their service. All the techs are super friendly and knowledgeable. They always solve my problems with pests. I really love dealing with this company. Keep up the good work.
The technician Julian C was very professional and performed an outstanding job.
professionally serviced
Milton arrived promptly on time and was an absolute pleasure from start to finish. He took the time to introduce himself to our dogs, gave us all the information we needed and then got to work. Excellent customer service and a real affirmation on our decision to go with Pointe Pest Control!
Very thorough
its tim Milton is the best
Very professional Explained everything before starting looked around did a very good job
Excellent! Superb!
Brian was professional, polite and thorough. Highly recommend and would love to have him when we need our next service. Thanks Brian!!
Isiah did a great job explaining what he was going to do. He answered our questions. We would like him to continue to be our tech.
Mr. Rodriguez was punctual, diligent in inspecting the house upon arrival. Examined the basement for evidence of termites at a particular site, and followed up inspecting the entire basement for further evidence. Then, he went around the perimeter of the house and explained to me his observations. Suggested…
Very friendly and helpful. Our visitors had just arrived and the techs helped them with their luggage. Also obviously competent, not only covering the space around our house and under our porch, but also talked about going inside where we’ve had ants in our kitchen in the past. No sign of ants there. Tech said to…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
